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www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module7/office_summary.html
February 01, 2016 - Slide 3: TeamSTEPPS Core Teamwork Skills Slide 4: Communication Slide 5: Leading Teams Tools Slide 6: Situation … Return to Contents
Slide 4: Communication
SBAR:
Situation.
Background.
Assessment. … Return to Contents
Slide 6: Situation Monitoring Tools
Situation Monitoring = Scanning and assessing
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - Ask participants what could have been done to improve this situation. … How could the situation have been handled better? … Show PPT slide 14, and on a flipchart, mark the four categories of
Leadership,
Communication,
Situation … and evidence-based teamwork skills around which TeamSTEPPS is designed:
Communication
Leading Teams
Situation
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading.pptx
January 01, 2006 - Care
6
Huddle
Held for problem-solving purposes
Quick, reactive, touch-base meetings to regain situation … Situation awareness
maintained?
Workload distribution?
Did we ask for or offer
assistance? … checklist helps ensure that all information is discussed
Assess each of the following:
Team membership
Situation … Can you think of another way the situation could have been resolved?
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
January 20, 2006 - 6
HUDDLE
SAY:
A huddle is a quick, reactive, “touch base” meeting tool to help team members regain situation … What events led up to the situation? … How did the team leader improve the situation? … Can you think of another way this situation could have been resolved? … The next module will begin the discussion on Situation Monitoring.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module6.pptx
March 07, 2019 - They lose their situation awareness, and in doing so, they drop or abandon the plan. … Task assistance is guided by situation monitoring, because situation awareness allows team members to … It should be specific: Feedback should be related to a specific situation or task. … DESC is the mnemonic for the following actions: D — describe the specific situation, E — express your … Be sure to always choose approaches to conflict resolution to best match the situation at hand.
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/tmpot.pdf
December 09, 2015 - Situation Monitoring Rating
a. Monitors the status of the patient
b. … Fosters communication to ensure team members have a shared mental model
Comments:
Overall Rating – Situation
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www.healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module4/igleadership.html
March 01, 2019 - Monitoring the plan of care and the surrounding situation to better anticipate patients' needs, effectively … In high-performance teams, any member of the team with the skills to best manage the situation can assume … Once the situation has been resolved or the designated leader is ready to assume control, the situational … Recap the situation, background, and key events that occurred. … Use of these tools leads to gaining a shared model or understanding of a situation or event (i.e., shared
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - members to effectively communicate information to one another
Communicate the following information:
Situation―What … verbally
Acknowledged: Ensure that the handoff is understood and accepted
Opportunity: Evaluate the situation … The administrative assistant called and gave the situation, background, and assessment, and requested … You should have noted that the administrative assistant called and explained the situation, background
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module8/8_ts_office_teach-ig.pptx
January 20, 2006 - The coach does not judge or create a situation where the individual has to guess at what the coach is … coach can model the situation monitoring tools in his or her daily work. … tools, the coach effectively models the correct situation monitoring process. … Consider the following situation:
You see Barbara disregard David’s use of the two-challenge rule. … DISCUSSION:
How would you use the 3 I’s to coach Barbara in this situation?
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www.healthcare411.ahrq.gov/teamstepps/officebasedcare/module4/office_lead-ig.html
September 01, 2015 - What events led up to the situation? … team should assess how each of the following plays a role in the team’s performance: team leadership, situation … How did the team leader improve the situation? … Can you think of another way this situation could have been resolved? … The next module will begin the discussion on Situation Monitoring .
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
March 07, 2019 - 8
Huddle (for Problem Solving)
A quick, reactive, touch-base meeting to regain situation awareness
It … A huddle is a quick, reactive, touch-base meeting tool to help team members regain situation awareness … Situation awareness maintained?
Workload distribution?
Did we ask for or offer assistance? … How did the team leader improve the situation? … Can you think of any other way the situation could have been resolved?
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www.healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
June 01, 2023 - Section 3: Teaching the Key Concepts and Tools
Module 2: Team Leadership
Module 3: Situation … Handoffs are a good time to have a new pair of eyes evaluate the situation for both safety and quality … plan
Ongoing assessment
Contingency plan
Action List
To-do list
Timelines and ownership
Situation
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www.healthcare411.ahrq.gov/teamstepps/instructor/reference/teamattitudesmanual.html
April 01, 2017 - Specifically, individual attitudes toward team structure, leadership, mutual support, situation monitoring … Construct
Number of Items
Cronbach’s Alpha
Team Structure
6
.70
Leadership
6
.81
Situation … T-TAQ Construct Inter-Correlations
Construct
Team Structure
Leadership
Situation Monitoring … Deviation
Team Structure
449
2.00
4.20
.466*
Leadership
449
1.83
4.49
.425
Situation … Situation Monitoring
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
13.
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www.healthcare411.ahrq.gov/health-literacy/professional-training/lepguide/app-b.html
September 01, 2020 - This case highlights a situation that could have occurred in any hospital around the country. … The doctor returns and, through the interpreter, begins to explain the situation to Mr. … The situation here is similar to that of the registrar. … already been assigned to the patient, or if the nurse had called for an interpreter immediately, this situation … out with a brief "huddle" with the interpreter and the nurse during which she summarized the clinical situation
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/problem-solving/problem-solving-component-kit.docx
May 01, 2017 - Staff can use tools such as SBAR (Situation, Background, Assessment, Recommendation)[footnoteRef:1] to … (Option: teach staff SBAR method to communicate a situation clearly and efficiently)
5 minutes … If so, speak with staff supervisors or team leads to discuss situation and action steps.
5 minutes … Navy method, SBAR (Situation, Background, Assessment, and Recommendation) is an effective and efficient … (a concise statement of the problem)
B=Background (pertinent and brief information related to the situation
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/reference/teamattitudesmanual.pdf
October 01, 2008 - Specifically, individual attitudes toward
team structure, leadership, mutual support, situation monitoring … assessing attitudes toward the core components taught within
TeamSTEPPS: team structure, leadership, situation … Test Items by TeamSTEPPS Construct
Construct Number of Items
Team Structure 7
Leadership 11
Situation … T-TAQ Construct Inter-Correlations
Construct Team Structure Leadership
Situation
Monitoring
Mutual … Deviation
Team Structure 449 2.00 4.20 .466
Leadership 449 1.83 4.49 .425
Situation Monitoring
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www.healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement.pptx
May 01, 2017 - Selected TeamSTEPPS Tools2
Leadership Situation Monitoring Mutual Support Communication
Brief STEP … out the care plan
Identifies each team member’s role and responsibilities
Heightens awareness of the situation … Describe the specific situation
Express your concerns about the action
Suggest other alternatives
Consensus … Provides a framework for effective communication between team members for the following information—
Situation―What … to ask questions, clarify, and confirm
Tool used: I PASS the BATON
Introduction
Patient
Assessment
Situation
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www.healthcare411.ahrq.gov/teamstepps/instructor/scenarios/contents.html
March 01, 2014 - 308 KB) Combat Care ( PDF File , 265 KB)
TeamSTEPPS Team Skills:
Team Structure
Leadership
Situation …
92,97, 110-112
127
Debrief
7
17,18, 23
56
118, 120
Situation … Monitoring
Situation Awareness
8
9-16, 24,25
26
41,43
47
49,51, 52
53,54, 55,58, 59,60
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www.healthcare411.ahrq.gov/teamstepps/instructor/reference/teamperceptionsmanual.html
April 01, 2017 - These core components are: leadership, communication, mutual support, and situation monitoring. … Coefficients ranged from .57 (team structure and communication) to .79 (situation monitoring and mutual … T-TPQ Construct Intercorrelations
Construct
Team Structure
Leadership
Situation Monitoring … Situation Monitoring
Strongly Agree
Agree
Neutral
Disagree
Strongly Disagree
15. … Staff meets to reevaluate patient care goals when aspects of the situation have changed.
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www.healthcare411.ahrq.gov/patient-safety/settings/hospital/candor/modules/guide5/scenarios.html
August 01, 2022 - Read each description and imagine yourself actually being in the situation. … After you read the description, write in your own words what you would say in response to the situation … Contents
Scenario 1: Non-Clinical Situation, Group Project Scenario 2: Disclosure Immediately After … Disclosure After Event Analysis Scenario 4: Disclosure After Event Analysis
Scenario 1: Non-Clinical Situation … In the space below, write in your own words exactly how you would respond to Ron to address this situation