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www.cpsi.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/modules/teamwork/implement-fac-guide.html
July 01, 2023 - It avoids compromising a patient's situation by promptly relaying information. … Heightens the team's awareness of a situation.
Permits the team to plan for the unexpected. … DESC is a mnemonic device:
D stands for describe—Describe the specific situation. … Slide 21: CUS
Say:
CUS is an acknowledgment of an unsafe situation. … In phrasing a conversation with another member of the team, consider the following:
Situation—What
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module2/office_structure-ig.html
September 01, 2015 - Ask participants what could have been done to improve this situation. … How could the situation have been handled better? … Situation monitoring, and
Mutual support. … Situation Monitoring.
Mutual Support.
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module4/office_lead.html
September 01, 2015 - Quick, reactive, touch-base meetings to regain situation awareness. … Situation awareness.
Mutual support.
Communication. … X
Situation awareness maintained?
X
Workload distribution? … Can you think of another way the situation could have been resolved?
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www.cpsi.ahrq.gov/teamstepps-program/resources/additional/cus.html
July 01, 2023 - Inpatient Medical Teams
SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation … These words can be used in health care settings to draw attention—and a response—to a situation that
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www.cpsi.ahrq.gov/teamstepps-program/resources/additional/sbar.html
July 01, 2023 - Inpatient Medical Teams
SBAR on Inpatient Medical Unit
STEP for Inpatient Medical Teams
Situation … www.youtube-nocookie.com/embed/nbJPAumzJrc
TeamSTEPPS: SBAR in Inpatient Medical Teams (1:36)
SBAR stands for situation
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/handoff.html
May 01, 2023 - Section 3: Teaching the Key Concepts and Tools
Module 2: Team Leadership
Module 3: Situation … Opportunity to ask questions and review: Handoffs are a good time to have a new pair of eyes evaluate the situation … Is the same handoff method used in every situation, or do they vary?
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation … Mutual support is:
Derived from careful situation monitoring through the ability to anticipate patient … Have you encountered a similar situation in your team? If so, how did you resolve it?
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/video.html
November 01, 2015 - breakdowns, consider for each whether it falls under the TeamSTEPPS component of leadership, communication, situation … Problem or Breakdown You Observe
Leadership
Communication
Situation Monitoring
Mutual Support
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/handouts/video-debrief2.html
November 01, 2015 - Webinars
Practice Facilitator Debrief Worksheet—Video 2
Leading Teams and Situation … What were key situation monitoring and cross monitoring issues your team identified?
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www.cpsi.ahrq.gov/teamstepps/primarycare/handouts/pcvideo.html
January 01, 2013 - breakdowns, consider for each whether it falls under the TeamSTEPPS component of leadership, communication, situation … Problem or Breakdown You Observe
Leadership
Communication
Situation Monitoring
Mutual Support
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www.cpsi.ahrq.gov/teamstepps/officebasedcare/module3/office_comm.html
September 01, 2015 - Communicate the following information:
Situation―What is going on with the patient? … Opportunity: Evaluate the situation for both safety and quality. … The administrative assistant called and gave the situation, background, and assessment, and requested … You should have noted that the administrative assistant called and explained the situation, background
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/teampercept.pdf
December 09, 2015 - PLEASE CONTINUE TO THE NEXT PAGE
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Situation … Staff meet to reevaluate patient care goals when aspects of
the situation have changed.
21.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/sitetools/ts2-0ltc_teamwork_perceptions_ques.pdf
April 24, 2017 - CONTINUE TO THE NEXT PAGE
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
Situation … Staff meets to reevaluate resident care goals when aspects of
the situation have changed.
21
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module10/10_ts_office_measmt.pptx
January 20, 2006 - agreement with items on a 5-point Likert scale
Measures attitudes toward:
Team Structure
Leadership
Situation … agreement with items on a 5-point Likert scale
Measures staff perceptions of:
Team Structure
Leadership
Situation … The nurse begins to present the patient’s situation and background, but before she can complete her SBAR
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_slides_msmt.pptx
February 03, 2006 - agreement with items on a 5-point
Likert scale
Measures attitudes toward:
Team Structure
Leadership
Situation … agreement with items on a 5-point
Likert scale
Measures staff perceptions of:
Team Structure
Leadership
Situation … Stevens, assesses the situation, and tries to get Mr. Stevens settled down and back in his room.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_slides_support.pptx
February 03, 2006 - LTC 2.0 Page ‹#›
Mutual Support
2
Mutual Support
Dependent upon information gathered through situation … Resolution
DESC Script
A constructive approach for
managing and resolving conflict
D—Describe the specific situation … TOOLS and STRATEGIES
Communication
SBAR
Call-Out
Check-Back
Handoff
Leading Teams
Brief
Huddle
Debrief
Situation
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www.cpsi.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Section 3: Teaching the Key Concepts and Tools
Module 2: Team Leadership
Module 3: Situation … Communication plays key roles in team leadership, situation monitoring, and mutual support, since it … Conversely, open and effective communication depends on effective leadership, continuous situation monitoring … care provider gives when looking at an electrocardiogram may indicate to the nurse the severity of the situation … Where did miscommunication occur in this situation?
What are the possible outcomes?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/huddle.pdf
December 03, 2015 - Handout: When and Why to Use A Huddle
I I WHEN AND WHY TO USE A HUDDLE
QjrutIDm:
Think about a situation
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/problem-solving-comp-kit.html
June 01, 2017 - Staff can use tools such as SBAR (Situation, Background, Assessment, Recommendation) 1 to describe the … (Option: teach staff SBAR method to communicate a situation clearly and efficiently)
5 minutes … If so, speak with staff supervisors or team leads to discuss situation and action steps.
5 minutes … Navy method, SBAR (Situation, Background, Assessment, and Recommendation) is an effective and efficient … (a concise statement of the problem)
B=Background (pertinent and brief information related to the situation
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/teamwork/implement/implement-facilitator-guide.pdf
May 01, 2017 - .
• It avoids compromising a patient’s
situation by promptly relaying
information. … DESC is a mnemonic device:
• D stands for describe—Describe the
specific situation. … SAY:
CUS is an acknowledgment of an unsafe
situation. … In phrasing a conversation with another
member of the team, consider the following:
• Situation—What … • Opportunity—Handoffs are a good time
to review and have a new pair of eyes
evaluate the situation