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Enhancing Safety for Patients with Limited English Proficiency Train-the-Trainer Instructor Guide (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf

November 19, 2008 - Another risky situation is when the interpreter arrives after the encounter has already begun or is … English Proficiency Limited English Proficiency Scenario SAY: This video gives us an example situation … Ask participants: What are the risks in this situation? What was handled well? … to pause and make sure no safety risks are happening and that the entire team understands the situation
Medications at Transitions and Clinical Handoffs (MATCH) Toolkit for Medication Reconciliation | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/settings/hospital/match/index.html

April 01, 2023 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
AHRQ Safety Program for Perinatal Care: Safe Medication Administration: Oxytocin (doc file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-oxytocin.docx

May 01, 2017 - Use SBAR (Situation, Background, Assessment, and Recommendation), callouts, huddles, and closed-loop … positive approach to emphasize “what is right, not who is right”: · D: Describe the specific behavior or situation … . · E: Express how the situation makes you feel or concerns you. · S: Suggest other alternatives. · C
Multiple Settings | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/settings/multiple/index.html

August 01, 2023 - TeamSTEPPS 3.0 curriculum is composed of Introduction , four Modules ( Communication , Team Leadership , Situation
Give People a Reason To Look at a Health Care Quality Report | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/talkingquality/explain/communicate/reason.html

November 01, 2018 - oriented measures such as the rate of preventive services, their actual decisions, in a hypothetical situation
Strategies for Improving Patient Experience with Ambulatory Care: Service Recovery Programs (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf

November 02, 2017 - When a situation like this occurs, the patient or member is a prime candidate for overt retaliation.3
Toolkit 1. Suspected UTI SBAR Toolkit | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/nhguide/toolkits/determine-whether-to-treat/toolkit1-suspected-uti-sbar.html

October 01, 2016 - As such, the Suspected Urinary Tract Infection (UTI) Situation, Background, Assessment, and Request (
Introducing TeamSTEPPS for Office-Based Care Online (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf

January 01, 2018 - materials and curriculum  Composed of four teachable and learnable skills:  Communication  Leadership  Situation
TeamSTEPPS 2.0: Module 9. Coaching Workshop | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/instructor/fundamentals/module9/slcoaching.html

March 01, 2014 - Examples include: Ask team members how they might have approached a situation differently by using
Diagnostic Safety Resource List (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf

May 01, 2023 - SBARTrainingScenariosandCompetencyAssessment. aspx (both pages require free account setup and login) The SBAR (Situation-Background-Assessment-Recommendation … • “SBAR Report to Physician About a Critical Situation” is a worksheet/script a provider can use
Communication Strategies To Promote Resident Safety | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html

March 01, 2017 - TeamSTEPPS focuses on team structure and the teamwork system, leadership, situation monitoring, mutual … requesting information and avoiding delays in relaying information that could compromise a resident's situation
Optimizing Safety of Mother and Neonate in a Mixed Methods Learning Laboratory | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/patient-safety/resources/learning-lab/optimizing-safety-long-desc.html

June 01, 2020 - resulted in the creation of: A maternal data display for the obstetrical team designed to improve situation
TeamSTEPPS 2.0 Module 9: Coaching Workshop

pbrn.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx

April 10, 2006 - be formal/structured or informal Examples include: Ask team members how they might have approached a situation … For example, asking team members how they might approach a situation differently by using a TeamSTEPPS … When a personal situation is interfering with a team member's performance, you do need to be able to … to professional assistance and adjust the coaching process to support getting through the personal situation
Train-the-Trainer Instructor Guide | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/lep/traintrainers/lepigtrainer.html

October 01, 2020 - Another risky situation is when the interpreter arrives after the encounter has already begun or is called … Say: This video gives us an example situation in which a patient with limited English proficiency is … Ask participants: What are the risks in this situation? What was handled well? … need to pause and make sure no safety risks are happening and that the entire team understands the situation
AHRQ Research Helps Pharmacists in Mentoring Program to Reduce Drug Errors in Emergency Departments | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/news/newsroom/case-studies/cquips0802.html

October 01, 2014 - SHARE: More topics in this section News Newsroom Press Releases AHRQ Social Media AHRQ Stats Impact Case Studies Blog Newsletter Events AHRQ Research Helps Pharmacists in Mentoring Program to …
Facilitator's Notes | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/simulation/traininggd.html

July 01, 2016 - It is situation-based training (SBT) and is used to provide guided learning experiences that replicate … graphic on PPT slide #9 illustrate the four core competencies of TeamSTEPPS: Leadership, communication, situation … Upon completion of this program of instruction on situation monitoring, participants will be able to
Prioritization Worksheet (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c1_combo_prioritizationworksheetinstructions.pdf

June 05, 2016 - This number should reflect your current situation. … for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 3 Tool C.1 its situation
TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf

February 22, 2014 - TeamSTEPPS in a number of ways, such as: • Asking team members how they might have approached a situation … Faced with an individual whose personal situation is interfering with his or her performance, however … of professional assistance and adjust the coaching process to support getting through the personal situation
TeamSTEPPS Implementation Guide | Agency for Healthcare Research and Quality

pbrn.ahrq.gov/teamstepps/instructor/essentials/implguide.html

November 01, 2018 - strategies for improving teamwork competencies including leadership, communication, mutual support, and situation … Team Skills: (a) Situation Monitoring: ability to continually gather and assess situational information
TeamSTEPPS Limited English Proficiency Module, Staff Training Slide Presentation (pdf file)

pbrn.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepslstafftrain.pdf

July 26, 2012 - TeamSTEPPS Limited English Proficiency Module, Staff Training Slide Presentation Enhancing Safety for Patients With Limited English Proficiency Overview/Objectives  Understand the safety risk to patients with limited English proficiency  Know the process to assemble the most appropriate and effective care…