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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - SBAR (Situation, Background, Assessment, Recommendation and Request): A
technique for communicating … Shared mental model: Results from each team member maintaining situation
awareness and ensures that … Situation awareness: The state of “knowing what’s going on around you.” … Situation monitoring: The process of continually scanning and assessing a situation to
gain and maintain … As a hospital leader noted, “If we don’t fix the
problems…we’re not going to get out of the situation
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - SBAR (Situation, Background, Assessment, Recommendation and Request): A
technique for communicating … Shared mental model: Results from each team member maintaining situation
awareness and ensures that … Situation awareness: The state of “knowing what’s going on around you.” … Situation monitoring: The process of continually scanning and assessing a situation to
gain and maintain … As a hospital leader noted, “If we don’t fix the
problems…we’re not going to get out of the situation
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/traintrainers/lepigstafftrain.pdf
November 19, 2008 - Another risky situation is when the interpreter arrives after the
encounter has already begun or is … English Proficiency
Limited English
Proficiency Scenario
SAY:
This video gives us an example situation … Ask participants: What are the risks in this situation? What was
handled well? … to pause and make sure
no safety risks are happening and that the entire team
understands the situation
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monahrq.ahrq.gov/teamstepps-program/resources/tools/index.html
January 01, 2024 - worksheet allows a member to observe and rate adherence to team structure, communication, leadership, and situation
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/medication/tool_safe-oxytocin.docx
May 01, 2017 - Use SBAR (Situation, Background, Assessment, and Recommendation), callouts, huddles, and closed-loop … positive approach to emphasize “what is right, not who is right”:
· D: Describe the specific behavior or situation … .
· E: Express how the situation makes you feel or concerns you.
· S: Suggest other alternatives.
· C
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monahrq.ahrq.gov/health-literacy/publications/ten-attributes.html
January 01, 2024 - Skip to main content
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monahrq.ahrq.gov/teamstepps/officebasedcare/online.html
September 01, 2019 - Module 3: Communication (PowerPoint, 2 MB)
Module 4: Leading Teams (PowerPoint, 2.24 MB)
Module 5: Situation
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monahrq.ahrq.gov/teamstepps-program/curriculum/mutual/tools/cus.html
May 01, 2023 - Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6-p.pdf
November 02, 2017 - When a situation like this occurs, the patient or member is a prime
candidate for overt retaliation.3
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monahrq.ahrq.gov/teamstepps-program/index.html
Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/introtsoffice.pdf
January 01, 2018 - materials and curriculum
Composed of four teachable and learnable skills:
Communication
Leadership
Situation
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monahrq.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
May 01, 2023 - SBARTrainingScenariosandCompetencyAssessment.
aspx (both pages require free account setup and login)
The SBAR (Situation-Background-Assessment-Recommendation … • “SBAR Report to Physician About a Critical Situation” is a worksheet/script a provider
can use
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monahrq.ahrq.gov/teamstepps/instructor/fundamentals/module1/m1evidencebase.html
March 01, 2014 - teamwork that must be targeted in training include: team leadership, mutual performance monitoring (i.e., situation … 2011 13 ; Collins & Holton, 2004 14 ; DeRue, et al., 2011 15
Mutual Performance Monitoring (aka., Situation
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monahrq.ahrq.gov/talkingquality/resources/cognitive/index.html
September 01, 2019 - so can change the dynamic so that the participant feels as if the interview is a performance testing situation … people can synthesize information across the entire report and apply that information to their own situation
-
monahrq.ahrq.gov/teamstepps/instructor/reference/teamattitude.html
April 01, 2017 - Situation Monitoring
Strongly Disagree
Disagree
Neutral
Agree
Strongly Agree
13.
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monahrq.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
April 10, 2006 - be formal/structured or informal
Examples include:
Ask team members how they might have approached a situation … For example, asking team members how they might approach a situation differently by using a TeamSTEPPS … When a personal situation is interfering with a team member's performance, you do need to be able to … to professional assistance and adjust the coaching process to support getting through the personal situation
-
monahrq.ahrq.gov/news/newsroom/case-studies/201708.html
May 01, 2017 - Skip to main content
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monahrq.ahrq.gov/teamstepps-program/curriculum/mutual/tools/conflict.html
July 01, 2023 - Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation
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monahrq.ahrq.gov/teamstepps-program/curriculum/mutual/tools/desc.html
July 01, 2023 - Introduction to Curriculum
Module 1: Communication
Module 2: Team Leadership
Module 3: Situation
-
monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/c1_combo_prioritizationworksheetinstructions.pdf
June 05, 2016 - This number should reflect your current situation. … for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
3 Tool C.1
its situation