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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
April 29, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro
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1
Using the Agency for Healthcare
Research and Quality (AHRQ)
Medical Office Survey on
Patient Safety Culture
Webinar
April 29, 2011
1:00 – 2:00 pm ET
2
2
AHRQ Surveys on Patient
Safety Culture (SOPS)
• Hospital Surve…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-conclusion.pdf
October 15, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Closing
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1
Upcoming Comparative Database
• What is the Medical Office SOPS Comparative
Database?
o Will serve as a central repository for medical offices to
voluntarily submit their survey data
o An important resource for comparin…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
January 01, 2013 - are also presented for the 90th, 75th, 50th, and 25th percentiles (i.e.,
the percentage of practice sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - are also presented for the 90th, 75th, 50th, and 25th percentiles (i.e.,
the percentage of practice sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - 2015 CAHPS Health Plan Survey Database Chartbook
THE CAHPS DATABASE
2015 CAHPS Health Plan
Survey Database
2015 Chartbook: What Consumers Say About Their
Experiences With Their Health Plans and Medical Care
AHRQ Contract No.: HHSA290201300003C
…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/hospital/hospital_survey_composites-spanish.pdf
October 01, 2009 - https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture … /hospital/userguide/hospitalusersguide.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg/professionals … Premier, Inc., a health care alliance of more than 2,200 U.S. hospitals and
63,000 other health care sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-216-section-6-tables-5-6.pdf
February 26, 2018 - Table 5: Agreement and Kappa Statistics for Sickle Cell Disease for Inter‐Rater Reliability at Three
Sites … 100% 1.00
Hospital #3 Antibiotic Treatment 10 100% 1.00
Hospital #3 Fever Criterion 19 84% 0.68
All Sites … Antibiotic Treatment 14 100% 1.00
All Sites Fever Criterion 29 90% 0.79
Table 6: Appropriate Fever … Site Rate Numerator Denominator
Hospital #1 10% 1 10
Hospital #2 0% 0 14
Hospital #3 15% 15 99
All Sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-213-section-6-tables-5-6.pdf
January 24, 2019 - Table 5: Agreement and Kappa Statistics for Sickle Cell Disease for Inter‐Rater Reliability at Three
Sites … ) Kappa Statistic
Hospital #1 2 100% 1.00
Hospital #2 4 100% 1.00
Hospital #3 10 100% 1.00
All Sites … 18
35
Hospital #2
39%
12
31
Hospital #3
17%
42
244
All Sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-phase-two-plan.pdf
December 01, 2018 - Sprint for Prototype Development
Prototype User Testing Sessions
Prototype Implementation in 6 Sites … Pre-Post Analysis across all 9 sites (intervention
and control):
– PG/CG-CAHPS scores
– All-Staff … – Three 90-minute sessions conducted in January 2018
– 29 participants in total across 6 practice sites … Phase 2 Next Steps (July-December 2018)
Analyze “patient comments survey” collected across all 9
sites … April (baseline data for assessing value of
narratives)
Roll out enhanced feedback reports in 6 sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
December 01, 2023 - Enrollees Say About Their Experiences With Their Health Plans and
Medical Care. https://www.ahrq.gov/sites … 2022-hp-
chartbook.pdf (accessed 15 Sep 2023)
https://www.ahrq.gov/CAHPS
https://www.ahrq.gov/sites … /default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
https://www.ahrq.gov/sites/default/ … concerns from the coronavirus disease 2019 (COVID-19) pandemic
and was not rescheduled for the remaining sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2023-4thq.pdf
September 30, 2023 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: AHRQ for 4th Quarter 2023 for period ending September 30, 2023
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 4th Quarter 2023 for period ending September 30, 2023
Complaint Activity
…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policy/eeo/nofear-ahrq-fy2023-3rdq.pdf
June 30, 2023 - Equal Employment Opportunity Data Posted Pursuant to the No Fear Act: For 3rd Quarter 2023 for period ending June 30, 2023
Equal Employment Opportunity Data
Posted
Pursuant to the No Fear Act:
AHRQ (and below)
For 3rd Quarter 2023 for period ending June 30, 2023
Complaint Activity
Comparative Da…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0230-section-6-tables-5-7.pdf
April 25, 2018 - Table 5: Percent Agreement and Kappa Statistics for Sepsis for Inter-Rater Reliability at Three Study Sites … hospital
4
100%
1.00
Severe sepsis 4 100% 1.00
Septic shock 4 100% 1.00
All Sites … Hospital #3
Time of Antibiotics
(within 60 minutes of
diagnosis)
4
100%
1.00
All Sites … 9
13
69%
Hospital #2
4
7
57%
Hospital #3
5
6
83%
All Sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/funding/fund-opps/state-level-cpcq.pdf
December 01, 2019 - Scoring the Change Process Capability Questionnaire Strategies Items
https://www.ahrq.gov/sites/default … results/research-research/collection.html
EvidenceNOW: Practice Survey Codebook
https://www.ahrq.gov/sites … EvidenceNOW Results: Increasing the practice’s capacity for quality improvement
https://www.ahrq.gov/sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-massachusetts-state-snapshot.pdf
January 01, 2018 - default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight01.pdf
http://www.ahrq.gov/sites … default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight01.pdf
http://www.ahrq.gov/sites … default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
http://www.ahrq.gov/sites … default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
http://www.ahrq.gov/sites … www.ncbi.nlm.nih.gov/pubmed/24268093
http://www.ncbi.nlm.nih.gov/pubmed/24268093
https://www.ahrq.gov/sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-0217-section-6-tables-6-7.pdf
April 14, 2018 - Tables 6 and 7
Table 6: Agreement and Kappa Statistics for Inter‐Rater Reliability at Three Sites … Pain Criterion 3 100% 1.00
Hospital #3 Pain Numerator 11 100% 1.00
Pain Criterion 19 79% 0.52
All Sites … Numerator Denominator
Hospital #1 75% 33 44
Hospital #2 80% 36 45
Hospital #3 96% 196 204
All Sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-utah-state-snapshot.pdf
January 01, 2018 - For more information on the MHI, visit http://www.ahrq.gov/sites/
default/files/wysiwyg/policymakers … http://www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02 … http://www.ahrq.gov/policymakers/chipra/demoeval/demostates/ut.html
http://www.ahrq.gov/sites/default … /files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
http://www.ahrq.gov/sites … default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/highlight02.pdf
http://www.ahrq.gov/sites
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-intro-qi.pdf
May 18, 2021 - Job Aid: Introduction to Quality Improvement
Primary Care Practice Facilitator
Training Series
1
Job Aid: Introduction to Quality Improvement
Quality Improvement (QI) Basics
The QI Process
You will be helping practices to:
Identify areas for improvement.
Set goals.
Develop a plan that…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-model-pdsa.pdf
May 17, 2021 - Job Aid: Model for Improvement and PDSA Cycles
Primary Care Practice Facilitator
Training Series
1
Job Aid: Model for Improvement and PDSA Cycles
Using the Model for Improvement
The Model for Improvement (MFI) is a simple framework that many primary care practices use
to help them organize their i…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-practice-assessments.pdf
May 17, 2021 - Job Aid: Practice Assessments and Surveys
Primary Care Practice Facilitator
Training Series
1
Job Aid: Practice Assessments and Surveys
Overview
Practice assessments and surveys are simple and non-threatening ways for a practice to gather
information, generate ideas for improvements, and test and…