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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wystateataglance.pdf
March 01, 2012 - Wyoming State at a Glance
…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/utstateataglance.pdf
March 01, 2012 - Utah State at a Glance
…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Patient Experience Measures from the CAHPS Child Hospital Survey
Document No. 909
Updated 3/20/17
Patient Experience Measures from the
CAHPS® Child Hospital Survey
Introduction.....................…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
April 07, 2017 - Sample Notification Letters CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Sample Notification Letters and Emails for the CAHPS Child Hospital Survey
Document No. 961
Updated 4/7/2017
Sample Notification Letters and Emails
for the CAHPS® Child Hospital Survey
This document cont…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
October 01, 2011 - Individualized Plans of Care to Improve Outcomes Among Children and Adults With Chronic Illness: A Systematic Review
Individualized Plans of …
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/childhealth/usingthecoresetofqm.pdf
February 01, 2010 - Using the Core Set of Quality Measures for Children to Improve Children’s Health Care
Grant Category Overview
Using the Core Set of Quality Measures for Children to Improve Children’s Health Care
Overview
In February 2010, the Centers for Medicare & Medicaid Services (CMS) awarded grants to 10 States
under a 5…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/input-file-specifications.xlsx
January 01, 2014 - 1b.4_Input_File_Specifications_508
Eligibility Summary
Eligibility Summary
Reference Name Concept Description Required Variable Format
member_id Patient unique identifier yes text or numeric
payer_id Insurance Provider/Health Plan unique identifier (e.g., Blue Cross, Kaiser, etc) during the specific enrollment per…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/flstateataglance.pdf
March 01, 2012 - In addition, Florida will work with 20
child‐serving practice sites to implement practice redesigns
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
January 17, 2017 - Translating CAHPS Surveys
Translating CAHPS® Surveys
Contents
Purpose of this Document ............................................................................................................................. 1
Select Translation Team Members ..................................................................…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
April 17, 2017 - Sample Telephone Script for the CAHPS Child Hospital Survey
CAHPS® Child Hospital Survey and Instructions
Sample Telephone Script for the CAHPS Child Hospital Survey (Child HCAHPS)
Document No. 962
Updated 4/17/2017
Sample Telephone Script for the
CAHPS® Child Hospital Survey
(Child HCAHPS)
The foll…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
June 09, 2017 - Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes Last,
Not First
• Change Strate…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
April 24, 2017 - TeamSTEPPS 2.0 for Long-Term Care Implementation Worksheet
App…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_ig_intro.pdf
January 01, 2007 - Introduction Instructor Guide – PDF
Team Strategies and Tools to
Enhance Performance and
Patient Safety
INTRODUCTION
SUBSECTIONS
Teamwork Exercise #1
Overview of Master Training
and Materials
Barriers to Team Performance
Patient Safety Movement and
…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_support_evbase.pdf
January 01, 2013 - Module 6 Evidence Base
TeamSTEPPS 2.0 for Long-Term Care Evidence Base: Mutual Support – B-6-31
Mutual Support
Evidence Base: Mutual Support
Mutual support is a core team skill and a crucial component in any teamwork process. Mutual
support is also commonly referred to as “back-up behavior” in the teamwo…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ig_sitmon.pdf
June 22, 2017 - Introduction Instructor Guide
SITUATION MONITORING
SUBSECTIONS
• Teamwork Exercise #2
• STEP
• Situation Awareness
• Shared Mental Models
TIME: 45 minutes
Slide
INSTRUCTOR OUTLI…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
April 24, 2017 - Coaching Scenarios
Coaching
Workshop
Coaching Scenarios 1 and 2
INSTRUCTIONS:
Read the scenarios below and, among your group:
As the coach, provide constructive and purposeful feedback to the team member about the
issues.
As a team member, assume an interactive role by questioning and sharing…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
May 03, 2017 - Coaching Workshop (Instructor Guide)
COACHING WORKSHOP
SUBSECTIONS
• What Is Coaching and Why
Is It Important?
• The Role of a
TeamSTEPPS Coach
• Competencies of Effective
Coaches
• Coaching Self-Assessment
• Impl…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
October 18, 2017 - Measurement (Instructor Guide)
MEASUREMENT
SUBSECTIONS
• Measurement in
TeamSTEPPS
• A Model of Training
Evaluation
• Available Measures
(Reactions, Learning,
Behavior, Results)
TIME: 50 minutes
Slide
MODULE
TIME:
50 minutes
MATERIALS:
• Evaluati…
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www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module2/ts2-0ltc_module2_slides_team.pdf
June 12, 2017 - Module 2 Instructor Slides
Team Structure
TEAMSTEPPS 05 2
Team
Structure
Mod 2 LTC 2.0 Page 2
• Describe the components and composition of a
multi-team system
.
Objectives
• Discuss benefits of team structure in teamwork
• Define a “te…
-
www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
April 29, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro
1
1
Using the Agency for Healthcare
Research and Quality (AHRQ)
Medical Office Survey on
Patient Safety Culture
Webinar
April 29, 2011
1:00 – 2:00 pm ET
2
2
AHRQ Surveys on Patient
Safety Culture (SOPS)
• Hospital Surve…