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  1. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wystateataglance.pdf
    March 01, 2012 - Wyoming State at a Glance                                                                                                                                                                                                                                                                                               …
  2. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/utstateataglance.pdf
    March 01, 2012 - Utah State at a Glance                                                                                                                                                                                                                                                                                                …
  3. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/pt-experience-measures.pdf
    March 20, 2017 - Patient Experience Measures from the CAHPS® Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Patient Experience Measures from the CAHPS Child Hospital Survey Document No. 909 Updated 3/20/17 Patient Experience Measures from the CAHPS® Child Hospital Survey Introduction.....................…
  4. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-notification-letters.pdf
    April 07, 2017 - Sample Notification Letters CAHPS Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Sample Notification Letters and Emails for the CAHPS Child Hospital Survey Document No. 961 Updated 4/7/2017 Sample Notification Letters and Emails for the CAHPS® Child Hospital Survey This document cont…
  5. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/Lion-Mangione-Britto.pdf
    October 01, 2011 - Individualized Plans of Care to Improve Outcomes Among Children and Adults With Chronic Illness: A Systematic Review Individualized Plans of …
  6. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/childhealth/usingthecoresetofqm.pdf
    February 01, 2010 - Using the Core Set of Quality Measures for Children to Improve Children’s Health Care Grant Category Overview Using the Core Set of Quality Measures for Children to Improve Children’s Health Care Overview In February 2010, the Centers for Medicare & Medicaid Services (CMS) awarded grants to 10 States under a 5…
  7. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/input-file-specifications.xlsx
    January 01, 2014 - 1b.4_Input_File_Specifications_508 Eligibility Summary Eligibility Summary Reference Name Concept Description Required Variable Format member_id Patient unique identifier yes text or numeric payer_id Insurance Provider/Health Plan unique identifier (e.g., Blue Cross, Kaiser, etc) during the specific enrollment per…
  8. www.innovations.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/flstateataglance.pdf
    March 01, 2012 - In addition, Florida will work with 20 child‐serving practice sites to implement practice redesigns
  9. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/translating-cahps-surveys.pdf
    January 17, 2017 - Translating CAHPS Surveys Translating CAHPS® Surveys Contents Purpose of this Document ............................................................................................................................. 1 Select Translation Team Members ..................................................................…
  10. www.innovations.ahrq.gov/sites/default/files/wysiwyg/pqmp/toolkits/sample-telephone-script.pdf
    April 17, 2017 - Sample Telephone Script for the CAHPS Child Hospital Survey CAHPS® Child Hospital Survey and Instructions Sample Telephone Script for the CAHPS Child Hospital Survey (Child HCAHPS) Document No. 962 Updated 4/17/2017 Sample Telephone Script for the CAHPS® Child Hospital Survey (Child HCAHPS) The foll…
  11. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module8/ts2-0ltc_module8_ig_chmgmt.pdf
    June 09, 2017 - Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strate…
  12. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_impworksheet.pdf
    April 24, 2017 - TeamSTEPPS 2.0 for Long-Term Care Implementation Worksheet                     App…
  13. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module1/ts2-0ltc_module1_ig_intro.pdf
    January 01, 2007 - Introduction Instructor Guide – PDF Team Strategies and Tools to Enhance Performance and Patient Safety INTRODUCTION SUBSECTIONS  Teamwork Exercise #1  Overview of Master Training and Materials  Barriers to Team Performance  Patient Safety Movement and …
  14. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module6/ts2-0ltc_module6_support_evbase.pdf
    January 01, 2013 - Module 6 Evidence Base TeamSTEPPS 2.0 for Long-Term Care Evidence Base: Mutual Support – B-6-31 Mutual Support Evidence Base: Mutual Support Mutual support is a core team skill and a crucial component in any teamwork process. Mutual support is also commonly referred to as “back-up behavior” in the teamwo…
  15. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module5/ts2-0ltc_module5_ig_sitmon.pdf
    June 22, 2017 - Introduction Instructor Guide SITUATION MONITORING SUBSECTIONS • Teamwork Exercise #2 • STEP • Situation Awareness • Shared Mental Models TIME: 45 minutes Slide INSTRUCTOR OUTLI…
  16. Coaching Scenarios (pdf file)

    www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_coaching_scenarios.pdf
    April 24, 2017 - Coaching Scenarios Coaching Workshop Coaching Scenarios 1 and 2 INSTRUCTIONS: Read the scenarios below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, assume an interactive role by questioning and sharing…
  17. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module9/ts2-0ltc_module9_ig_coaching.pdf
    May 03, 2017 - Coaching Workshop (Instructor Guide) COACHING WORKSHOP SUBSECTIONS • What Is Coaching and Why Is It Important? • The Role of a TeamSTEPPS Coach • Competencies of Effective Coaches • Coaching Self-Assessment • Impl…
  18. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module10/ts2-0ltc_module10_ig_msmt.pdf
    October 18, 2017 - Measurement (Instructor Guide) MEASUREMENT SUBSECTIONS • Measurement in TeamSTEPPS • A Model of Training Evaluation • Available Measures (Reactions, Learning, Behavior, Results) TIME: 50 minutes Slide MODULE TIME: 50 minutes MATERIALS: • Evaluati…
  19. www.innovations.ahrq.gov/sites/default/files/wysiwyg/teamstepps/longtermcare/module2/ts2-0ltc_module2_slides_team.pdf
    June 12, 2017 - Module 2 Instructor Slides                   Team Structure TEAMSTEPPS 05 2 Team Structure Mod 2 LTC 2.0 Page 2 • Describe the components and composition of a multi-team system . Objectives • Discuss benefits of team structure in teamwork • Define a “te…
  20. www.innovations.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sorra-intro.pdf
    April 29, 2011 - Using the AHRQ Medical Office Survey on Patient Safety Culture Webinar - Sorra Intro 1 1 Using the Agency for Healthcare Research and Quality (AHRQ) Medical Office Survey on Patient Safety Culture Webinar April 29, 2011 1:00 – 2:00 pm ET 2 2 AHRQ Surveys on Patient Safety Culture (SOPS) • Hospital Surve…

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