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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallpxreports.pptx
October 01, 2017 - PowerPoint Presentation
AHRQ’s Safety Program for
Nursing Homes:
On-Time Falls Prevention
Facilitator Training
Introduction to Falls Reports
Falls Prevention
Electronic Reports
Electronic Reports
Falls High-Risk Report
Summary of Fall Risk Factors (by Unit or Facility)
Contextual Factors Report (by Unit or Facilit…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
June 06, 2018 - https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture … /asc/userguide/ascguide.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/final-impact-synthesis-report.pdf
July 22, 2015 - AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report
thInsert Cover Here
AHRQ Infrastructure for Maintaining Primary Care
Transformation (IMPaCT) Grants
A Synthesis Report
July 2015
AHRQ Infrastructure for Maintaining Primary
…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/natlhacratereport-rebaselining2014-2016_0.pdf
January 01, 2016 - the costs and inpatient
mortality due to HACs.2
2 This report is available at https://www.ahrq.gov/sites … default/files/publications2/files/hac-cost-report2017.pdf.
3 See the report at https://www.ahrq.gov/sites … /default/files/publications2/files/hac-cost-report2017.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg … /professionals/quality-patient-safety/pfp/pfphac.pdf
https://www.ahrq.gov/sites/default/files/wysiwyg … each of the 10 focus HACs in the 2014 baseline data.
4 The full report is at https://www.ahrq.gov/sites
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
August 07, 2012 - Culture Check-Up Tool
Problem statement: Improving safety culture in a patient care area takes time.
What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient safety culture, your results provide a snapshot of th…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version:
Family Member Survey
Language: English
File name: nhfamily-eng-1652a.doc
Last updated: September 1, 2011
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Q&A Session
“Strategies for Improving CAHPS Health Plan Survey Scores”
A Webcast Presented by the AHRQ CAHPS User Network
March 15, 2016
12:00 – 1:00 pm EDT
www.cahps.ahrq.gov
To Ask a Question
44
www.cahps.ahrq.gov
CAHPS Ambulatory Care Imp…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nursing-home-family-span-16…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores
Improving CG-CAHPS in an
Academic Medical Center
Rick Evans, MA
Senior Vice President &
Chief Experience Officer
“Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores”
A Webcast Presented by the AH…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument
CAHPS® Nursing Home Survey
Version: Family Member Survey
Language: English
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or
cahps1@westat.com.
File name: nhfamily-eng-1652a.doc
Last updated:…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish
CAHPS® Nursing Home Survey
Version:
Family Member Survey
Language: Spanish
Response Scale: 4 points
For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com.
File name: nursing-home-family-span-1652b.doc
…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
March 20, 2014 - TeamSTEPPS 2.0: Coaching Feedback Form
TeamSTEPPS 2.0 Coaching Feedback Form – D-9-35
Coaching
Workshop
Coaching Feedback Form
INSTRUCTIONS:
While observing the scripted coaching practice exercise, use this form to document the
demonstrated competencies of the designated coach. The coach works through …
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
March 20, 2014 - TeamSTEPPS 2.0: Evaluating TeamSTEPPS Worksheet
TeamSTEPPS 2.0 Evaluating TeamSTEPPS Worksheet – D-10-25
Measurement
Evaluating TeamSTEPPS Worksheet
SCENARIO
Three nurses and the infection control officer from a 16-bed postsurgical intensive care unit
attend the 2-day TeamSTEPPS Master Training course. Du…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
February 12, 2014 - Situation Monitoring (Instructor Guide)
SITUATION MONITORING
SUBSECTIONS
• Teamwork Exercise #2
• STEP
• Situation Awareness
• Shared Mental Models
TIME: 45 minutes
Slide
…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/exleadership.pdf
March 20, 2014 - TeamSTEPPS 2.0 Leadership Exercise Sheet
TeamSTEPPS 2.0 Leadership Exercise Sheet – B-4-31
Leading Teams
Leadership Exercise Sheet
INSTRUCTIONS:
Convene in a group of 3-7 individuals
1. Begin by selecting a leader and scribe for your group.
2. The group will have ten minutes to address the questions,…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
January 01, 2013 - TeamSTEPPS 2.0 Evidence Base: Situation Monitoring
TeamSTEPPS 2.0 Evidence Base: Situation Monitoring – B-5-29
Situation
Monitoring
Evidence Base: Situation Monitoring
Situation monitoring is the process of actively scanning and assessing elements of the
“situation” to gain or maintain an accurate awarene…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - TeamSTEPPS 2.0: Coaching Scenario 1
TeamSTEPPS 2.0 Coaching Scenarios – D-9-37
Coaching
Workshop
Coaching Scenario 1
INSTRUCTIONS:
Read the scenario below and, among your group:
As the coach, provide constructive and purposeful feedback to the team member about the
issues.
As a team member, as…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
January 01, 2004 - TeamSTEPPS Module 10: Measurement (Instructor Guide)
MEASUREMENT
SUBSECTIONS
• Measurement in
TeamSTEPPS
• A Model of Training
Evaluation
• Available Measures
(Reactions, Learning,
Behavior, Results)
TIME: 50 minutes
Slide
INSTRUCTOR OUTLINE: MEASUREMENT
Instructor Note…
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide)
CHANGE MANAGEMENT: HOW TO
ACHIEVE A CULTURE OF SAFETY
SUBSECTIONS
• Eight Steps of Change
• Errors Common in
Organizational Change
• Culture Change Comes
Last, Not First
• Change Strategies
• Roadmap to a Culture of
Safety
TIME: 60 minutes …
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
February 22, 2014 - TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide)
COACHING WORKSHOP
SUBSECTIONS
• What Is Coaching and Why
Is It Important?
• The Role of a
TeamSTEPPS Coach
• Competencies of Effective
Coaches
• Coaching Self-Assessment
• Implementing Coaching in
TeamSTEPPS
TIME: 75 minutes
…