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  1. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/fallsprev/fallpxreports.pptx
    October 01, 2017 - PowerPoint Presentation AHRQ’s Safety Program for Nursing Homes: On-Time Falls Prevention Facilitator Training Introduction to Falls Reports Falls Prevention Electronic Reports Electronic Reports Falls High-Risk Report Summary of Fall Risk Factors (by Unit or Facility) Contextual Factors Report (by Unit or Facilit…
  2. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/asc/resources/asc-survey.pdf
    June 06, 2018 - https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture … /asc/userguide/ascguide.pdf https://www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety
  3. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/final-impact-synthesis-report.pdf
    July 22, 2015 - AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants: A Synthesis Report thInsert Cover Here AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants A Synthesis Report July 2015 AHRQ Infrastructure for Maintaining Primary …
  4. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/pfp/natlhacratereport-rebaselining2014-2016_0.pdf
    January 01, 2016 - the costs and inpatient mortality due to HACs.2 2 This report is available at https://www.ahrq.gov/sites … default/files/publications2/files/hac-cost-report2017.pdf. 3 See the report at https://www.ahrq.gov/sites … /default/files/publications2/files/hac-cost-report2017.pdf https://www.ahrq.gov/sites/default/files/wysiwyg … /professionals/quality-patient-safety/pfp/pfphac.pdf https://www.ahrq.gov/sites/default/files/wysiwyg … each of the 10 focus HACs in the 2014 baseline data. 4 The full report is at https://www.ahrq.gov/sites
  5. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
    August 07, 2012 - Culture Check-Up Tool Problem statement: Improving safety culture in a patient care area takes time. What is culture? Attitudes reflect the norms, values, and beliefs in the unit and, in turn, create the culture. No matter what instrument you use to assess patient safety culture, your results provide a snapshot of th…
  6. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member Survey Language: English File name: nhfamily-eng-1652a.doc Last updated: September 1, 2011 Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1…
  7. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-closing.pdf
    March 15, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Q&A Session “Strategies for Improving CAHPS Health Plan Survey Scores” A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT www.cahps.ahrq.gov To Ask a Question 44 www.cahps.ahrq.gov CAHPS Ambulatory Care Imp…
  8. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: nursing-home-family-span-16…
  9. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/rick-evans-slides.pdf
    March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Improving CG-CAHPS in an Academic Medical Center Rick Evans, MA Senior Vice President & Chief Experience Officer “Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores” A Webcast Presented by the AH…
  10. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-eng-1652a.pdf
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument CAHPS® Nursing Home Survey Version: Family Member Survey Language: English Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: nhfamily-eng-1652a.doc Last updated:…
  11. patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/nh/nursing-home-family-span-1652b.doc
    September 01, 2011 - CAHPS Nursing Home Survey: Family Member Instrument - Spanish CAHPS® Nursing Home Survey Version: Family Member Survey Language: Spanish Response Scale: 4 points For assistance with this survey, please contact the CAHPS Help Line at 800-492-9261 or cahps1@westat.com. File name: nursing-home-family-span-1652b.doc …
  12. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachfdbk.pdf
    March 20, 2014 - TeamSTEPPS 2.0: Coaching Feedback Form TeamSTEPPS 2.0 Coaching Feedback Form – D-9-35 Coaching Workshop Coaching Feedback Form INSTRUCTIONS: While observing the scripted coaching practice exercise, use this form to document the demonstrated competencies of the designated coach. The coach works through …
  13. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
    March 20, 2014 - TeamSTEPPS 2.0: Evaluating TeamSTEPPS Worksheet TeamSTEPPS 2.0 Evaluating TeamSTEPPS Worksheet – D-10-25 Measurement Evaluating TeamSTEPPS Worksheet SCENARIO Three nurses and the infection control officer from a 16-bed postsurgical intensive care unit attend the 2-day TeamSTEPPS Master Training course. Du…
  14. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/igsitmonitor.pdf
    February 12, 2014 - Situation Monitoring (Instructor Guide) SITUATION MONITORING SUBSECTIONS • Teamwork Exercise #2 • STEP • Situation Awareness • Shared Mental Models TIME: 45 minutes Slide …
  15. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module4/exleadership.pdf
    March 20, 2014 - TeamSTEPPS 2.0 Leadership Exercise Sheet TeamSTEPPS 2.0 Leadership Exercise Sheet – B-4-31 Leading Teams Leadership Exercise Sheet INSTRUCTIONS: Convene in a group of 3-7 individuals 1. Begin by selecting a leader and scribe for your group. 2. The group will have ten minutes to address the questions,…
  16. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
    January 01, 2013 - TeamSTEPPS 2.0 Evidence Base: Situation Monitoring TeamSTEPPS 2.0 Evidence Base: Situation Monitoring – B-5-29 Situation Monitoring Evidence Base: Situation Monitoring Situation monitoring is the process of actively scanning and assessing elements of the “situation” to gain or maintain an accurate awarene…
  17. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
    March 20, 2014 - TeamSTEPPS 2.0: Coaching Scenario 1 TeamSTEPPS 2.0 Coaching Scenarios – D-9-37 Coaching Workshop Coaching Scenario 1 INSTRUCTIONS: Read the scenario below and, among your group:  As the coach, provide constructive and purposeful feedback to the team member about the issues.  As a team member, as…
  18. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/igmeasure.pdf
    January 01, 2004 - TeamSTEPPS Module 10: Measurement (Instructor Guide) MEASUREMENT SUBSECTIONS • Measurement in TeamSTEPPS • A Model of Training Evaluation • Available Measures (Reactions, Learning, Behavior, Results) TIME: 50 minutes Slide INSTRUCTOR OUTLINE: MEASUREMENT Instructor Note…
  19. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module8/igchangemgmt.pdf
    February 25, 2014 - TeamSTEPPS, Module 8: Change Management (Instructor Guide) CHANGE MANAGEMENT: HOW TO ACHIEVE A CULTURE OF SAFETY SUBSECTIONS • Eight Steps of Change • Errors Common in Organizational Change • Culture Change Comes Last, Not First • Change Strategies • Roadmap to a Culture of Safety TIME: 60 minutes …
  20. patientregistry.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
    February 22, 2014 - TeamSTEPPS, Module 9: Coaching Workshop (Instructor Guide) COACHING WORKSHOP SUBSECTIONS • What Is Coaching and Why Is It Important? • The Role of a TeamSTEPPS Coach • Competencies of Effective Coaches • Coaching Self-Assessment • Implementing Coaching in TeamSTEPPS TIME: 75 minutes …

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