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  1. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-ginsberg.pdf
    October 29, 2018 - Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care AHRQ and AHRQ’s CAHPS® Program Caren Ginsberg, Ph.D. Director, CAHPS Division, Center for Quality Improvement and Patient Safety Agency for Healthcare Research and Quality www.ahrq.gov/cahps AHRQ’s Core Competencies Resear…
  2. teamstepps.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-4/guide.html
    October 01, 2017 - in Your Organization—Training Guide SHARE … Slide 17 Say: A communication process will need to be devised to share information about the … Share this information on a regular basis. … Ask: What creative ideas would you suggest to best share tracking results or brief vignettes of success
  3. teamstepps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-diagnostic-safety-database-report-2024.pdf
    January 01, 2024 - high-priority appointments. 4 Provider and Staff Communication Around Diagnosis Staff are encouraged to share … Communication Around Diagnosis Average % Positive Response Providers in this office encourage staff to share … Communication Around Diagnosis % Strongly Agree/Agree Providers in this office encourage staff to share … Communication Around Diagnosis % Strongly Agree/Agree Providers in this office encourage staff to share … Communication Around Diagnosis % Strongly Agree/Agree Providers in this office encourage staff to share
  4. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-schlesinger.pdf
    December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Schlesinger PREVIEW OF NEW NARRATIVE ITEM SETS IN DEVELOPMENT Mark Schlesinger, PhD A Growing Family of Narrative Item Sets CG-CAHPS Narrative Item Set Health Plan Narrative Item Set Inpatient Narrative Items: For Child HCAHPS 19 The Health Plan Narr…
  5. teamstepps.ahrq.gov/evidencenow/projects/heart-health/about/stories/in-action/cascades-east.html
    March 01, 2021 - Ideas Lead to Big Changes in Care SHARE
  6. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_fall-prevention.docx
    September 20, 2017 - Slide 17 SAY: A communication process will need to be devised to share information about the effectiveness … Share this information on a regular basis. … ASK: What creative ideas would you suggest to best share tracking results or brief vignettes of success
  7. teamstepps.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/tools/ts-team-performance-tool.pdf
    May 31, 2023 - TeamSTEPPS Teamwork Performance Observation Tool TeamSTEPPS Team Performance Observation Tool Date: Unit/Department: Team: Shift: Rating Scale Please 1 = Very Poor comment if 1 or 2. 2 = Poor 3 = Acceptable 4 = Good 5 = Excellent 1. Team Structure Rating a. Assembles a team b. Assigns or identifies te…
  8. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-strategy-6m.pdf
    October 01, 2017 - educational message to multiple patients in traditional one-on-one encounters,3 while patients get to share …  Be sure to get the permission of participants to share information about them in the meeting.
  9. teamstepps.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module1/mod1-slides.html
    March 01, 2017 - Modules: Applying Safety Principles SHARE … Slide 14: Implementation Share videos with teams to spark engagement in staff safety assessments.
  10. teamstepps.ahrq.gov/evidencenow/projects/heart-health/research-results/research/methods/index.html
    March 01, 2021 - Methods and Measures SHARE … How did EvidenceNOW cooperatives engage practices to share data for research purposes?
  11. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
    May 12, 2016 - Getting Ready for Change Self-Assessment Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety i Tool A.3 Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readines…
  12. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
    June 27, 2014 - AHRQ Quality Indicators Toolkit Getting Ready for Change Self-Assessment What is the purpose of this tool? This tool can be used to assess your hospital’s organizational infrastructure and its readiness to support effective implementation efforts. Using this checklist, you can highlight capabilities that should be in p…
  13. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/reference/acknowl.pdf
    March 06, 2014 - TeamSTEPPS 2.0: Acknowledgments Acknowledgments Funded by the Agency for Healthcare Research and Quality (AHRQ) under Contract #: HHSA2902010000251, TO#2, TeamSTEPPS® 2.0 is a collaborative effort to update and expand the original TeamSTEPPS curriculum. This effort involved the contributions of many organizat…
  14. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
    June 12, 2018 - Module 3: Best Practices in Pressure Injury Prevention Module 3: Best Practices in Pressure Injury Prevention Module Aim The aim of this module is to support your efforts to use best practices as outlined in the Preventing Pressure Ulcers in Hospitals Toolkit in this hospital’s Pressure Injury Prevention Program. Mo…
  15. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
    June 01, 2021 - The latter questions in the sequence provide a substantial share of actionable feedback.
  16. teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/The_Case_for_Improving_Patient_Experience_-2011_10_01_Transcript.pdf
    January 01, 2011 - Can you share a specific example of maybe how you looked at communication data and used it for quality … that, well, sure it’s probably the high performing doctors that really buy into this, I do want to share
  17. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/Culture-Check-UpTool.docx
    August 07, 2012 - Share examples. 3.
  18. teamstepps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module1/module1_slides_fallprev.pptx
    June 16, 2017 - Share data with: Improvement Team. Frontline staff. …     Other     Funds     Tool 1E ‹#› 33 Resource Needs Assessment Results Team Leaders: Let’s share
  19. teamstepps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief2-us-health-system-characteristics-2016.pdf
    January 01, 2016 - with high percentages of low-income patient populations represent those with a high disproportionate share … • System includes at least one hospital with a high disproportionate share (DSH) patient percentage

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