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301. Guide to Patient and Family Engagement in Hospital Quality and Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/patients-families/engagingfamilies/guide.html
     December 01, 2017 - Engagement in Hospital Quality and Safety SHARE … standards, improve CAHPS ® Hospital Survey scores, improve financial performance, and enhance market share

302. Module 3: Staff Empowerment: Facilitator Notes | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/long-term-modules/module3/mod3-facguide.html
     March 01, 2017 - Staff Empowerment: Facilitator Notes SHARE … The environment often doesn't feel safe for employees to share concerns or even positive updates. … For example, set the expectation that staff regularly share at staff meetings. … It's also important to create a process for staff to share concerns outside of these meetings, especially … Invite staff members who presented during all-staff or unit meetings to share their stories with senior

303. Providing Detail in Quality Reports for Those Who Want It | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/talkingquality/explain/details.html
     November 01, 2018 - Use Providing Detail SHARE

304. Strategy 2: Communicating to Improve Quality (Tool 2) (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy2/Strat2_Tool_2_ComTipsBroch_508.docx
     February 24, 2011 - If you do not want us to share private information about your health with family or friends, please let … We want you to ask questions, understand the answers, share observations, and be an active partner in

305. TeamSTEPPS Learning Benchmarks | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/instructor/reference/learnbench.html
     March 01, 2014 - TeamSTEPPS Learning Benchmarks SHARE

306. Section 3: Teaching Mutual Support Key Concepts and Tools  | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps-program/curriculum/mutual/teach/index.html
     August 01, 2023 - Mutual Support Key Concepts and Tools  SHARE … Show interest in what others say as they introduce themselves and share your own successes and challenges

307. AHRQ-Funded Studies Highlight Benefits of Postpartum Care Strategies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/news/newsletters/e-newsletter/876.html
     August 01, 2023 - Studies Highlight Benefits of Postpartum Care Strategies SHARE … To help us share your impact story, send a short description of how and where AHRQ resources were used

308. TeamSTEPPS Research and Tools | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps-program/evidence-base/research.html
     June 01, 2023 - TeamSTEPPS Research and Tools SHARE

309. Section 1: Overview of Key Concepts and Tools | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps-program/curriculum/communication/overview/index.html
     June 01, 2023 - Overview of Key Concepts and Tools SHARE

310. Strategy 1: Working with Patients & Families as Advisors (Tool 5) (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
     May 19, 2013 - informational materials for patients and families • Serve as members of a workgroup or committee • Share … others • Work well with different kinds of people • Speak comfortably and openly in group settings • Share … Strategy 1: Patient & Family Advisor Information Session (Tool 5) • Listen well • Ask questions • Share

311. TeamSTEPPS Fundamentals Course: Module 6. Mutual Support | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/instructor/fundamentals/module6/igmutualsupp.html
     March 01, 2019 - Mutual Support SHARE: … Ask: Can someone share an example of when he or she provided or received formal feedback? … Can someone share an example of when he or she provided or received informa l feedback? … Why would it be a good practice to share the experience with other team members? … Instructor Note: After about 5 minutes, ask individuals to share how they would provide feedback.

312. Module 2: How To Manage Change—Training Guide | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/patient-safety/settings/hospital/fall-prevention/workshop/module-2/guide.html
     September 01, 2017 - How To Manage Change—Training Guide SHARE … Ask: ( Name of Team Leader ), will you please share the findings from this tool with the others? … ( him/her) describe how ( he/she ) mapped the key processes of fall prevention activities and then share … After the process is presented, ask for a few people to share what they noted and document their responses … Share them with the staff on the pilot units.

313. Tools To Improve Diagnostic Safety | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/diagnostic-safety/tools/index.html
     March 01, 2024 - Tools To Improve Diagnostic Safety SHARE

314. AHRQ Safety Program for Perinatal Care: Labor and Delivery Unit Safety Safe Cesarean Section (doc file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/strategies/labor-delivery-unit/tool_safe-csection.docx
     May 01, 2017 - · Resource: Process for Reviewing Severe Maternal Morbidity Event · Select: “Get SMM Form” menu Share

315. Mod03-Gap-Analysis-Guide (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
     April 01, 2016 - If the facilitator is asked to share information on how another group answered, it is recommended that … Many times individuals have additional, more sensitive information to share, or information/ observations … Do you have any additional information to share with us about your experiences related to the topics

316. EvidenceNOW: Northwest Cooperative | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/evidencenow/projects/heart-health/about/cooperatives/northwest.html
     March 01, 2021 - Northwest Cooperative SHARE

317. TeamSTEPPS® Instructor Manual: Specialty Scenarios | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/instructor/scenarios/dental.html
     March 01, 2014 - Instructor Manual: Specialty Scenarios SHARE

318. Integration of TeamSTEPPS Into Clinical Practice Using Non-traditional Methodologies | Agency for Healthcare Research and Quality
     healthcare411.ahrq.gov/teamstepps/events/webinars/nov-2016.html
     July 01, 2018 - Using Non-traditional Methodologies SHARE

319. TeamSTEPPS 2.0 Module 9: Coaching Workshop
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/teamstepps/instructor/onlinecourse/tsonlinemodule9.pptx
     April 10, 2006 - Ask a few participants to share their definitions or thoughts on coaching. … If participants are reluctant to answer, share the experience or example you selected when completing … When you're teaching, ask participants to share an example of when they received effective feedback, … If learners are reluctant to share, then share your example. Feedback may be difficult to accept. … If you are participating as a team, take a few moments to share and discuss your answers.

320. TeamSTEPPS 2.0 Evidence Base: Situation Monitoring (pdf file)
     healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module5/ebsitmonitor.pdf
     January 01, 2013 - TeamSTEPPS 2.0 Evidence Base: Situation Monitoring TeamSTEPPS 2.0 Evidence Base: Situation Monitoring – B-5-29 Situation Monitoring Evidence Base: Situation Monitoring Situation monitoring is the process of actively scanning and assessing elements of the “situation” to gain or maintain an accurate awarene…