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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-ginsberg.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Ginsberg
Welcome from AHRQ
Caren Ginsberg, Ph.D
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-closing-slides.pdf
December 14, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Closing
QUESTIONS AND ANSWERS
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How to Ask
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-patient-narrative-martino.pdf
June 01, 2021 - An Update on the CAHPS Patient Narrative Item Sets - Martino
UPDATED NARRATIVE ITEM SETS FOR THE
CAHPS … Any Communication
Any Relational Any Perceived Quality Any Office Staff
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UPDATED NARRATIVE ITEM SETS
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/hospital-efficiency-resources.pdf
May 01, 2023 - Medical Offices: A Resource List for Users of the AHRQ SOPS Value and Efficiency Supplemental Item Sets … SOPS Value and Efficiency Supplemental Item Sets Resource List 1
Improving Value and Efficiency … and
Medical Offices: A Resource List for Users of the
AHRQ Value and Efficiency Supplemental Item Sets … Healthcare Research and Quality (AHRQ)
Hospital and Medical Office Value and Efficiency Supplemental Item Sets … ............................................. 7
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SOPS Value and Efficiency Supplemental Item Sets
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
May 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-mentalhealth-cg30-adult.html
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
October 01, 2023 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
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patientregistry.ahrq.gov/sops/about/index.html
November 01, 2023 - Developing SOPS surveys, supplemental item sets, and informational materials about SOPS survey administration … Users of SOPS surveys have the option of incorporating additional questions, known as supplemental item sets … Supplemental Item Sets for the SOPS Hospital Survey
Health Information Technology Patient Safety Supplemental … Hospital Survey
Value and Efficiency Supplemental Item Set for the Hospital Survey
Supplemental Item Sets … Safety Supplemental Item Set for the Nursing Home Survey
The SOPS surveys and supplemental item sets
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patientregistry.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
July 01, 2021 - Learn about the CAHPS Patient Narrative Item Sets . … https://www.ahrq.gov/cahps/surveys-guidance/item-sets/cg/suppl-narrative-items-cg-survey40-adult.html
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/elicitation/cahps-infographic-v7.pdf
June 01, 2021 - Narrative Item Set
for the Clinician & Group Survey:
https://www.ahrq.gov/cahps/surveys-guidance/item-sets … cahps/index.html
https://www.ahrq.gov/cahps/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets … /elicitation/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
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patientregistry.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care/how-to-use.html
July 01, 2023 - The pillars contain the following materials:
Slide sets (PowerPoint): Slide sets are the main vehicle … Facilitator guides (Word and PDF): The facilitator guides accompany the slide sets and provide facilitators … Tools include items such as checklists, information sheets, forms, worksheets, and slide sets.
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patientregistry.ahrq.gov/talkingquality/measures/setting/hospitals/index.html
March 01, 2016 - Settings
Measuring Hospital Quality
Hospital Measure Examples
Hospital Measurement Sets … Current hospital measurement sets are rapidly evolving to meet consumer needs for information about clinical … about the measures:
Examples of Hospital Quality Measures for Consumers
Major Hospital Measurement Sets
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patientregistry.ahrq.gov/hai/tools/ambulatory-surgery/how-to-use.html
May 01, 2017 - Implementation
Sustainability
Resources
Sections contain guides, tools, slide sets, videos, and … Slide sets (PowerPoint): Educational slide sets can be viewed by individual users or presented to a … Videos (mp4): Videos included in slide sets are also posted separately, for ease of access and further … Audio files (mp3): Audio files included in slide sets are also posted separately, for ease of access
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patientregistry.ahrq.gov/sops/resources/index.html
November 01, 2023 - There is a tool for each of the SOPS surveys and supplemental item sets. … Improvement Resource Lists
Review SOPS resource lists below for SOPS surveys and supplemental item sets … PDF, 292 KB)
Ambulatory Surgery Center (PDF, 763 KB)
Resource Lists for SOPS Supplemental Item Sets … bibliography , which provides citations for articles published on the SOPS surveys and supplemental item sets
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patientregistry.ahrq.gov/cahps/about-cahps/cahps-program/cahps-VI.html
July 01, 2023 - Development of New Surveys and Supplemental Item Sets
There are new surveys and item sets in development … Updates to Existing Survey and Item Sets
Proposed changes to existing surveys and item sets include
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patientregistry.ahrq.gov/talkingquality/measures/setting/hospitals/databases.html
January 01, 2023 - Settings
Measuring Hospital Quality
Hospital Measure Examples
Hospital Measurement Sets … These data sets provide information on:
Patient demographics.
Diagnoses.
Procedures. … MEDPAR data sets constitute primarily an older section of the population, which tends to consume health … Quality"
Examples of Hospital Quality Measures for Consumers
Major Hospital Quality Measurement Sets
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/CG/administering_cg_narrative_items.pdf
June 01, 2021 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/elicitation/index.html
https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/elicitation/index.html
http://www.ahrq.gov/cahps/surveys-guidance/helpful-resources
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-overview-surveys.pdf
January 01, 2022 - added
• Add supplemental items toward the end of
the SOPS surveys
16
SOPS Supplemental Item Sets … SOPS Surveys SOPS Supplemental Item Sets
Health Information
Technology
Workplace
Safety
Value … Patient Safety Culture Assessed Across SOPS Surveys
Optional Supplemental Items
SOPS Supplemental Item Sets
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patientregistry.ahrq.gov/sops/surveys/medical-office/index.html
October 01, 2023 - Nursing Home
Community Pharmacy
Ambulatory Surgery Center
Supplemental Item Sets … Supplemental Item Sets
Learn more about SOPS-approved supplemental item sets for the Medical Office
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/child-english-cg-3-1-2353a.pdf
December 01, 2020 - items developed by the CAHPS team is available
at https://www.ahrq.gov/cahps/surveys-guidance/item-sets … o Descriptions of major item sets are available at https://www.ahrq.gov/cahps/surveys-
guidance/item-sets … /www.ahrq.gov/cahps/surveys-guidance/cg/index.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets … /search.html
https://www.ahrq.gov/cahps/surveys-guidance/item-sets/index.html
https://www.ahrq.gov/cahps … /surveys-guidance/item-sets/index.html
mailto:cahps1@westat.com
CAHPS Clinician & Group Child Survey
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patientregistry.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/item-sets/PCMH/PCMHFactSheet.pdf
September 01, 2010 - PCMH Fact Sheet
Consumer Assessment of
Healthcare Providers and Systems
Developing a CAHPS® Clinician & Group Survey to Measure the Medical Home
The patient-centered medical home (PCMH) is a model for delivering primary
care that is patient–centered, comprehensive, coordinated, accessible, and
continuously im…