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6161. Strategy 6F: On-Demand Advice, Diagnosis, and Treatment for Minor Health Conditions | Agency for Healthcare Research and Quality
      www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6f-ondemand.html
      April 01, 2023 - In most cases, these services make use of a higher-level practitioner, typically a nurse practitioner … In addition to online offerings, health plans can offer similar kinds of services via real-time video … Benefits Both traditional nurse advice telephone lines and newer virtual services that diagnose and … Consider language and culture of target population: As noted, advice lines and virtual services must … https://www.accenture.com/us-en/insight-highlights-health-rising-investment-healthcare-services .