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Showing results for "service".

61. Variation in the Implementation of California's Full-Service Partnerships | Agency for Healthcare Research and Quality
    www.ahrq.gov/practiceimprovement/delivery-initiative/gilmerstudysnapshot/index.html
    April 01, 2015 - Variation in the Implementation of California's Full-Service Partnerships For Persons … System Research: Study Snapshot Authorized by California's Mental Health Services Act (MHSA), full-service … philosophy, but higher for those related to service array and program structure. … Housing and service philosophy: Only 14 percent of respondents had at least 85 percent of participants … Service array and program structure: Most FSPs did not impose participation requirements for services

62. Implementing TeamSTEPPS to the Perioperative Service Area
    www.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/teamstepps-webinar-051017.pptx
    January 01, 2017 - Implementing TeamSTEPPS to the Perioperative Service Area Implementing TeamSTEPPS to … the Perioperative Service Area May 10, 2017 TEAMSTEPPS 05.2 Slide ‹#› May TeamSTEPPS Monthly … TeamSTEPPS & get their support Socialize TeamSTEPPS with Perioperative Leaders: Surgical Chiefs of Service … Surgical Service Managers Anesthesia Leaders Develop an interdisciplinary core team of Peri Op TeamSTEPPS … TEAMSTEPPS 05.2 Slide ‹#› May TeamSTEPPS Monthly Webinar Establish the Training Mission Train the entire service

63. Creating an Effective Customer Service Training Program (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/CreatinganEffectiveCustomerServiceTrainingProgram20120501Transcript52312.pdf
    May 01, 2012 - Creating an Effective Customer Service Training Program Creating an Effective Customer Service … Lisa’s here today to offer her expertise on improving customer service. … https://www.cahps.ahrq.gov/News-and-Events/Podcasts.aspx Creating an Effective Customer Service … Focusing on rapport and communication and then advancing to conflict resolution and service recovery … http://www.cahps.ahrq.gov/ Creating an Effective Customer Service Program May 2012  Podcast

64. Service Expectations and “ALWAYS” Behaviors (pdf file)
    ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/service_expectations_poster.pdf
    January 31, 2014 - Service Expectations and “ALWAYS” Behaviors             Service … Expectations and “ALWAYS” Behaviors CHECK-IN Service Expectations  Acknowledge patients‘ presence …  If necessary, help patients find their way to their next destination HALLWAY Service Expectations … CHECK-OUT Service Expectations Associated “ALWAYS” Behaviors HALLWAY Service Expectations Associated … ROOM Service Expectation Associated “ALWAYS” Behaviors BEGINNING MIDDLE END OTHER

65. A-11. Measure 8: Plan of care includes at least one public and/or private community service/resource | Agency for Healthcare Research and Quality
    www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-11.html
    October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource … Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … “Yes” only if one public and/or private service is included in the plan.

66. Patient Journey and Service Blueprint How Tos
    cmext.ahrq.gov/confluence/pages/viewpreviousversions.action?pageId=114991607
    November 02, 2021 - Skip to main content assistive.skiplink.to.breadcrumbs assistive.skiplink.to.header.menu assistive.skiplink.to.action.menu assistive.skiplink.to.quick.search Required: page refresh 5 An official website of the Department of Health & Human Services      …

67. Patient Journey and Service Blueprint How Tos
    cmext.ahrq.gov/confluence/pages/viewpreviousversions.action?pageId=114990893
    November 02, 2021 - Skip to main content assistive.skiplink.to.breadcrumbs assistive.skiplink.to.header.menu assistive.skiplink.to.action.menu assistive.skiplink.to.quick.search Required: page refresh 5 An official website of the Department of Health & Human Services      …

68. Technical Brief – Wheeled Mobility (Wheelchair) Service Delivery | Effective Health Care (EHC) Program
    effectivehealthcare.ahrq.gov/products/wheelchair-service/research-protocol
    July 01, 2010 - Brief Jun. 1, 2014 Disposition of Comments Report Technical Brief – Wheeled Mobility (Wheelchair) Service … The Evidence: What studies have reported on wheeled mobility service delivery? … Issues: What are the important issues surrounding wheeled mobility service delivery? … Do you perceive any barriers in service delivery? 3. … How do you perceive your role in the service delivery process? 2.

69. Wheeled Mobility (Wheelchair) Service Delivery | Effective Health Care (EHC) Program
    effectivehealthcare-admin.ahrq.gov/products/wheelchair-service/technical-brief
    December 01, 2019 - Structured Abstract Background Wheeled mobility service delivery is the process by which mobility … impaired individuals are matched to wheeled mobility devices and provided service. … needs, survey the available literature on service delivery, and identify issues and areas for future … Findings Based on textbooks, guidelines, and published literature, the recommended service delivery … Wheeled mobility (wheelchair) service delivery: scope of the evidence.

70. AHRQ Employees Exemplify Public Service | Agency for Healthcare Research and Quality
    www.ahrq.gov/news/blog/ahrqviews/public-service-recognition-week.html
    May 01, 2018 - AHRQ Views: Blog posts from AHRQ leaders AHRQ Employees Exemplify Public Service … This week is Public Service Recognition Week , and I offer high praise to all of the nearly 300 AHRQ … Center for Quality improvement and Patient Safety, received the Secretary’s Award for Distinguished Service … , M.S.N., Darryl Gray, M.D., and Melissa Miller, M.D., with the Secretary’s Award for Distinguished Service … Center for Quality Improvement and Patient Safety, with the HHS Secretary’s Award for Distinguished Service

71. Technical Brief – Wheeled Mobility (Wheelchair) Service Delivery | Effective Health Care (EHC) Program
    effectivehealthcare-admin.ahrq.gov/products/wheelchair-service/research-protocol
    December 01, 2019 - The Evidence: What studies have reported on wheeled mobility service delivery? … Issues: What are the important issues surrounding wheeled mobility service delivery? … Do you perceive any barriers in service delivery? 3. … How do you perceive your role in the service delivery process? 2. … "service delivery".tw. provi$.tw. acquir$.tw. procur$.tw. fit$.tw. purchas$.tw.

72. Patient-reported service quality on a medicine unit. | PSNet
    psnet.ahrq.gov/issue/patient-reported-service-quality-medicine-unit
    February 24, 2011 - Study Patient-reported service quality on a medicine unit. … Patient-reported service quality on a medicine unit. Int J Qual Health Care. 2006;18(2):95-101. … The investigators interviewed patients during hospitalization and after discharge to identify service … Patient-reported service quality on a medicine unit. Int J Qual Health Care. 2006;18(2):95-101. … February 24, 2011 Do medical inpatients who report poor service quality experience more

73. 50 Years of Inquiries in the National Health Service. | PSNet
    psnet.ahrq.gov/issue/50-years-inquiries-national-health-service
    March 02, 2010 - Special or Theme Issue 50 Years of Inquiries in the National Health Service. … Citation Text: 50 Years of Inquiries in the National Health Service. Polit Q. 2019;90:177-342. … The National Health Service strategy of publishing their inquiries into systematic poor care in the health … service is a model of transparency . … Cite Citation Citation Text: 50 Years of Inquiries in the National Health Service

74. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    www.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - Strategy 6Q: Standards for Customer Service Contents 6.Q.1. The Problem 6.Q.2. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service

75. Service Integration - 2008 | Digital Healthcare Research
    digital.ahrq.gov/ahrq-funded-projects/service-integration/annual-summary/2008
    January 01, 2008 - Service Integration - 2008 Project Name Service Integration Principal Investigator … integrated clinical and human services health information exchange (HIE) for public and private health service … and interviews with key stakeholders all indicate a significant level of community support for the Service

76. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - The box below provides an example of service standards for a pharmacy. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service

77. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - The box below provides an example of service standards for a pharmacy. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service

78. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - The box below provides an example of service standards for a pharmacy. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service

79. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - The box below provides an example of service standards for a pharmacy. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service

80. Strategy 6Q: Standards for Customer Service | Agency for Healthcare Research and Quality
    www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/customer-service/strategy6q-custservice-standards.html
    March 01, 2020 - The box below provides an example of service standards for a pharmacy. … We will keep our members informed of unexpected delays in service. … service. … (Read an example of service standards.) … Implemented financial incentive program for Customer Service Representatives to promote the self-service