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psnet.ahrq.gov/issue/understanding-communication-during-hospitalist-service-changes-mixed-methods-study
December 14, 2022 - Study
Understanding communication during hospitalist service changes: a mixed methods … August 12, 2020
Do medical inpatients who report poor service quality experience more
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www.ahrq.gov/news/newsroom/case-studies/ktcquips98.html
October 01, 2014 - Public Health Service-Indian Health Service-Gallup Indian Medical Center in Gallup, New Mexico, entered … Public Health Service. … 55 to 100 percent for surgical prophylaxis and 100 percent for patients admitted to the hospitalist service … Public Health Service-Indian Health Service-Shiprock Service Unit-Northern Navajo Medical Center in
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
October 08, 2013 - Using the CG-CAHPS 12-Month Survey for Quality Improvement
Using the 12-Month
CG-CAHPS Survey
for Service … conversations or are on non-work
related phone calls)
Actions
• Behaviors emphasized during customer service … orientation for new employees
• Behaviors emphasized during customer service
workshops and webinars … • All new providers shadowed at 3 months and again at 12
to 15 months of employment
• Based on service … 0.0% 0.0% 3.0% 4.5% 19.4% 73.1% 92.5%
Questions
Using the 12-Month CG-CAHPS Survey for Service
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary1.html
September 01, 2015 - Program
Introduction
Reporting and using the Child Core Set of quality measures
Transforming service … delivery to promote quality of care
Improving service systems for youth with serious emotional disorders … Transforming service delivery to promote quality of care. … Improving service systems for youth with serious emotional disorders.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - We look at “CareFirst Service,” how do we treat our patients and visitors, “People,” how do we recruit … So it’s
very important for us that we have a consistent service across all of our service lines and … Slide 13
Now if we go to the next slide, I just want to touch on a few of the service tactics. … , then they need to
get great service. … Slide 15
If you go to the next slide, that’s just a sample of one of our service recovery coupons.
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-4.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … referring patients to community resources for selected preventive services compared to providing the service … Domain
Delivery of service (clinic/clinician-patient)
Data source
Patient survey – Patients
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mestateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service … Through this automated system, information will be available to key health and social service providers
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-24.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … source:
Health professional survey
Measure type:
Outcome
Date:
2005
Preventive service
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F2.htm
January 01, 2017 - composite: 53%, How Well
Doctors Communicate composite: 67%, Health Plan Information and Customer Service … composite: 55%, How Well
Doctors Communicate composite: 69%, Health Plan Information and Customer Service … composite: 57%, How Well
Doctors Communicate composite: 70%, Health Plan Information and Customer Service … composite: 54%, How Well
Doctors Communicate composite: 68%, Health Plan Information and Customer Service … composite: 56%, How Well
Doctors Communicate composite: 70%, Health Plan Information and Customer Service
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F11.htm
January 01, 2017 - composite: 66%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 66%, How Well
Doctors Communicate composite: 76%, Health Plan Information and Customer Service
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cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F5.htm
January 01, 2017 - composite: 71%, How Well
Doctors Communicate composite: 79%, Health Plan Information and Customer Service … composite: 69%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 71%, How Well
Doctors Communicate composite: 74%, Health Plan Information and Customer Service … composite: 69%, How Well
Doctors Communicate composite: 73%, Health Plan Information and Customer Service … composite: 71%, How Well
Doctors Communicate composite: 75%, Health Plan Information and Customer Service
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meps.ahrq.gov/data_files/publications/st562/stat562.shtml
July 01, 2025 - This Statistical Brief provides estimates of health service utilization to treat heart disease … First, service utilization rates for any type of treatment for heart
disease by demographic … Type of medical service for heart disease treatment (Figure 3)
Among adults treated for heart disease … Heart disease treatment expenditures overall and by type of medical service (Figure 4)
In 2022, an … Percent distribution of heart disease treatment expenses by type of medical service (Figure 5)
The
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/overview/background/measures-PHP-43.pdf
December 17, 2010 - receiving preventive dental services (unduplicated number of children
receiving a preventive dental service … Numerator: The total number of eligible, unduplicated children receiving a preventive
dental service … “Unduplicated” means that each child is counted
only once even if more than one preventive service was … “Unduplicated” means that each child is counted only once even if more
than one preventive service was
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www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/index.html
September 01, 2015 - Program
Introduction
Reporting and using the Child Core Set of quality measures
Transforming service … delivery to promote quality of care
Improving service systems for youth with serious emotional disorders … of quality measures
Program objectives
State strategies
Lessons learned
Transforming service … promote quality of care
Program objectives
State strategies
Lessons learned
Improving service
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psnet.ahrq.gov/issue/future-nhs-patient-safety-investigation
April 18, 2018 - London, UK: National Health Service; 2018. … London, UK: National Health Service; 2018. … multidisciplinary insights regarding how to revise the 2015 Serious Incident Framework, used by the National Health Service … London, UK: National Health Service; 2018.
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www.ahrq.gov/sites/default/files/publications/files/impguide2.pdf
September 08, 2015 - needs and can exert more control over service
delivery. … • Fee-for-service reimbursement
for care coordination. … cChild and Adolescent Service Intensity Instrument (CASII) and the Early Childhood Service Intensive … Public Health Service. … Wraparound Maine: a mental health
service use and cost study.
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psnet.ahrq.gov/issue/adverse-events-detected-clinical-surveillance-obstetric-service
September 11, 2009 - Study
Adverse events detected by clinical surveillance on an obstetric service. … Adverse events detected by clinical surveillance on an obstetric service. … Adverse events detected by clinical surveillance on an obstetric service.
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psnet.ahrq.gov/issue/using-met-service-manage-acute-thromboembolic-stroke
January 05, 2017 - Commentary
Using an MET service to manage an acute thromboembolic stroke. … Using an MET service to manage an acute thromboembolic stroke. … Using an MET service to manage an acute thromboembolic stroke. … Download Citation
Related Resources From the Same Author(s)
Using an MET service
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psnet.ahrq.gov/issue/evaluation-medication-errors-pediatric-surgical-service-experience
March 02, 2011 - Study
An evaluation of medication errors—the pediatric surgical service experience … An evaluation of medication errors-the pediatric surgical service experience. … An evaluation of medication errors-the pediatric surgical service experience.
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www.uspreventiveservicestaskforce.org/uspstf/public-comments-and-nominations/nominate-recommendation-statement-topic
April 01, 2019 - asymptomatic people -people without signs or symptoms of the conditions targeted by the preventive service … The USPSTF reviews the evidence for a preventive service to determine its effectiveness, measured by … For the USPSTF to consider a preventive service effective, benefits must outweigh the harms, or burdens … experienced as a result of the service. … Topic Nomination for USPSTF Recommendations A topic nomination may: Suggest a new preventive service