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www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-child.html
December 01, 2018 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50
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www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - Patient-Centeredness Measures
Health plan members’ reports on the care and service they received from … Measures
Descriptive measures can convey the health plan’s capacity for providing high-quality care and service … measures varies depending upon the plan type [i.e., Health Maintenance Organizations (HMOs), Point-of-Service
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www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/appendixb.html
December 01, 2017 - Gainsharing Demonstration
The Spread Problem
Variation in the Implementation of California's Full-Service … in the table except for persons who lived in the two project sites that did not have Indian Health Service … in the table except for persons who lived in the two project sites that did not have Indian Health Service … Cardiovascular disease
IHS total treatment costs are estimated costs and include spending by Indian Health Service
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www.qualitymeasures.ahrq.gov/cpi/centers/od/director-valdez-bio.html
October 01, 2023 - Department of Health and Human Services as Deputy Assistant Secretary for Health (Public Health Service … His public service includes serving as Chairman of the New Mexico Community Foundation, Chairman of the … Valdez’s internationally recognized expertise in health services research as well as his government service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
January 23, 2012 - “Did you have a customer service experience?” Boom, I’m going
to rate the plan lower. … : the paying claims, the customer service, and the information
on cost. … Those three composites were aggregated into a summary indicator of plan service. … More than ever, it’s important to zero in on the plan service topic in particular. … That the
cost information isn’t available, that customer service isn’t quite up to snuff in a world
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www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/tap.html
December 01, 2012 - State plan use was defined as Medicaid fee-for-service use of any of the following: personal care (PS … Quarterly versions of State plan use were subsequently based on service begin and end dates on the OT … Quarterly versions of waiver service use were subsequently based on service begin and end dates on the … Users of home health therapies are defined as people with fee-for-service payment for physical therapy … To determine if an individual was enrolled in a 1915(c) waiver plan that provided the subject service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
October 29, 2018 - To reach this goal, we need
your feedback about the quality of care and
service that you received during … On an ongoing basis, we use the survey
results and your suggestions to improve care,
service, and the … To reach this goal, we need your
feedback about the quality of care and service
that you received during … We carefully review your
answers and comments along with others
so we can provide better care and service
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www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6n.html
June 01, 2014 - ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service … ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service … PREPARED Survey — Community Service Provider Version
Care Coordination Measure Mapping Table
… ≥ 3 corresponding measure items
□ = 1-2 corresponding measure items
PREPARED Survey — Community Service … ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
March 01, 2020 - often were you able to find out from your health plan how much you would have to pay for a health care service … Consider costs before deciding on a particular service or choosing a specific provider. … For each service, the EOB indicates the provider's charge, the plan's contracted "allowed amount" for … that service, the amount the plan reimbursed the provider, and any non-covered charges. … Association between availability of health service prices and payments for these services.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/flstateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/orstateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wvstateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/vtstateataglance.pdf
March 01, 2012 - the five grant categories:
Promoting the use of health information technology (IT) to enhance service … Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
March 01, 2023 - information (AC), communication between patients and providers (PC), coordination of care (CC), customer service … KB)—AC, PC, HP
Group Visits ( PDF , 232 KB)—AC, PC, HP
Price Transparency ( PDF , 239 KB)—AC
Service … Recovery Programs ( PDF , 748 KB)—CS
Standards for Customer Service ( PDF , 708 KB)—CS
Reminder
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
January 01, 2022 - How Well Doctors Communicate and Health Plan Information and Customer Service showed
smaller declines … service was courteous and respectful 80% 80% 81% 82% 75%
CAHPS Health Plan Survey Database 2022 … 69% 68% 69% 70% 66%
Customer service at child’s health plan gave necessary information or help 58% … service give you
the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at your
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-section-12-table-4-5.pdf
December 31, 2010 - 182 (27%)
651,207 (79%)
177,805 (21%)
Coverage for majority of eligibility
months
Fee-for-service … Sensitivity and specificity for COMBO and PMCA in managed care and fee-for-service
subsets of Washington … 97% 97% 50%
Most PMCA
74% 92% 15% 97% 95% 58%
Fee for service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-florida-state-snapshot.pdf
January 01, 2018 - The service enables health
care clinicians to share protected health information
with other clinicians … Although 356 clinicians in the CHIPRA pilot
area signed up for the service, usage was low because, … • Promoted the use of a patient look-up service. … The
State hired an outreach contractor to encourage pediatric
practices to use an HIE service to access … By
the end of the CHIPRA quality demonstration, eight
pediatricians had registered for the service.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
March 09, 2018 - MP’s office
doctor’s office or used more than helped manage child’s care
one kind of health care service … how to contact
doctor’s office or used more than person who helped manage
one kind of health care service … :
Q2=1 (Child visited more than one
doctor’s office or used more than
one kind of health care service … )
Q2=1 (Child visited more than one
doctor’s office or used more than
one kind of health care service … )
Q2=1 (Child visited more than one
doctor’s office or used more than
one kind of health care service
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIII.pdf
August 25, 2014 - same day of the procedure or other service) should be
appended to the E/M code to show the E/M service … provided in conjunction with a
psychotherapy service. … The patient must be
present for all or some of the service. … The E/M service
must be significant and separately identifiable from the associated psychotherapy service … not directly affect the level of service for any associated E/M service.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIII.pdf
August 13, 2014 - same day of the procedure or other service) should be
appended to the E/M code to show the E/M service … provided in conjunction with a
psychotherapy service. … The patient must be
present for all or some of the service. … The E/M service
must be significant and separately identifiable from the associated psychotherapy service … not directly affect the level of service for any associated E/M service.