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  1. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50-child.html
    December 01, 2018 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items-hp-survey50
  2. www.qualitymeasures.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - Patient-Centeredness Measures Health plan members’ reports on the care and service they received from … Measures Descriptive measures can convey the health plan’s capacity for providing high-quality care and service … measures varies depending upon the plan type [i.e., Health Maintenance Organizations (HMOs), Point-of-Service
  3. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/appendixb.html
    December 01, 2017 - Gainsharing Demonstration The Spread Problem Variation in the Implementation of California's Full-Service … in the table except for persons who lived in the two project sites that did not have Indian Health Service … in the table except for persons who lived in the two project sites that did not have Indian Health Service … Cardiovascular disease IHS total treatment costs are estimated costs and include spending by Indian Health Service
  4. www.qualitymeasures.ahrq.gov/cpi/centers/od/director-valdez-bio.html
    October 01, 2023 - Department of Health and Human Services as Deputy Assistant Secretary for Health (Public Health Service … His public service includes serving as Chairman of the New Mexico Community Foundation, Chairman of the … Valdez’s internationally recognized expertise in health services research as well as his government service
  5. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/effects-costs-enrollees-vonglahn-20120101-transcript.pdf
    January 23, 2012 - “Did you have a customer service experience?” Boom, I’m going to rate the plan lower. … : the paying claims, the customer service, and the information on cost. … Those three composites were aggregated into a summary indicator of plan service. … More than ever, it’s important to zero in on the plan service topic in particular. … That the cost information isn’t available, that customer service isn’t quite up to snuff in a world
  6. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/tap.html
    December 01, 2012 - State plan use was defined as Medicaid fee-for-service use of any of the following: personal care (PS … Quarterly versions of State plan use were subsequently based on service begin and end dates on the OT … Quarterly versions of waiver service use were subsequently based on service begin and end dates on the … Users of home health therapies are defined as people with fee-for-service payment for physical therapy … To determine if an individual was enrolled in a 1915(c) waiver plan that provided the subject service
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - To reach this goal, we need your feedback about the quality of care and service that you received during … On an ongoing basis, we use the survey results and your suggestions to improve care, service, and the … To reach this goal, we need your feedback about the quality of care and service that you received during … We carefully review your answers and comments along with others so we can provide better care and service
  8. www.qualitymeasures.ahrq.gov/ncepcr/care/coordination/atlas/chapter6n.html
    June 01, 2014 - ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service … ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service … PREPARED Survey — Community Service Provider Version Care Coordination Measure Mapping Table   … ≥ 3 corresponding measure items □ = 1-2 corresponding measure items PREPARED Survey — Community Service … ) Australian Carer Version, (3) Australian Residential Care Staff Version, (4) Australian Community Service
  9. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6n-price-transparency.html
    March 01, 2020 - often were you able to find out from your health plan how much you would have to pay for a health care service … Consider costs before deciding on a particular service or choosing a specific provider. … For each service, the EOB indicates the provider's charge, the plan's contracted "allowed amount" for … that service, the amount the plan reimbursed the provider, and any non-covered charges. … Association between availability of health service prices and payments for these services.
  10. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/flstateataglance.pdf
    March 01, 2012 -  Promoting the use of health information technology (IT) to enhance service quality and care coordination …  Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
  11. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/orstateataglance.pdf
    March 01, 2012 -  Promoting the use of health information technology (IT) to enhance service quality and care coordination …  Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/wvstateataglance.pdf
    March 01, 2012 -  Promoting the use of health information technology (IT) to enhance service quality and care coordination …  Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
  13. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/vtstateataglance.pdf
    March 01, 2012 - the five grant categories:  Promoting the use of health information technology (IT) to enhance service …  Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
  14. www.qualitymeasures.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
    March 01, 2023 - information (AC), communication between patients and providers (PC), coordination of care (CC), customer service … KB)—AC, PC, HP Group Visits ( PDF , 232 KB)—AC, PC, HP Price Transparency ( PDF , 239 KB)—AC Service … Recovery Programs ( PDF , 748 KB)—CS Standards for Customer Service ( PDF , 708 KB)—CS Reminder
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … service was courteous and respectful 80% 80% 81% 82% 75% CAHPS Health Plan Survey Database 2022 … 69% 68% 69% 70% 66% Customer service at child’s health plan gave necessary information or help 58% … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at your
  16. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-141-section-12-table-4-5.pdf
    December 31, 2010 - 182 (27%) 651,207 (79%) 177,805 (21%) Coverage for majority of eligibility months Fee-for-service … Sensitivity and specificity for COMBO and PMCA in managed care and fee-for-service subsets of Washington … 97% 97% 50% Most PMCA 74% 92% 15% 97% 95% 58% Fee for service
  17. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/statesummaries/chipra-750-florida-state-snapshot.pdf
    January 01, 2018 - The service enables health care clinicians to share protected health information with other clinicians … Although 356 clinicians in the CHIPRA pilot area signed up for the service, usage was low because, … • Promoted the use of a patient look-up service. … The State hired an outreach contractor to encourage pediatric practices to use an HIE service to access … By the end of the CHIPRA quality demonstration, eight pediatricians had registered for the service.
  18. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-166-fecc-table-1-tech-specs.pdf
    March 09, 2018 - MP’s office doctor’s office or used more than helped manage child’s care one kind of health care service … how to contact doctor’s office or used more than person who helped manage one kind of health care service … : Q2=1 (Child visited more than one doctor’s office or used more than one kind of health care service … ) Q2=1 (Child visited more than one doctor’s office or used more than one kind of health care service … ) Q2=1 (Child visited more than one doctor’s office or used more than one kind of health care service
  19. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA204-Materials_XIII.pdf
    August 25, 2014 - same day of the procedure or other service) should be appended to the E/M code to show the E/M service … provided in conjunction with a psychotherapy service. … The patient must be present for all or some of the service. … The E/M service must be significant and separately identifiable from the associated psychotherapy service … not directly affect the level of service for any associated E/M service.
  20. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA205-Materials_XIII.pdf
    August 13, 2014 - same day of the procedure or other service) should be appended to the E/M code to show the E/M service … provided in conjunction with a psychotherapy service. … The patient must be present for all or some of the service. … The E/M service must be significant and separately identifiable from the associated psychotherapy service … not directly affect the level of service for any associated E/M service.

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