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  1. www.qualitymeasures.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary4.html
    September 01, 2015 - Lessons from the National Evaluation of the CHIPRA Quality Demonstration Grant Program Improving service … Program Introduction Reporting and using the Child Core Set of quality measures Transforming service … delivery to promote quality of care Improving service systems for youth with serious emotional disorders … CMEs are a combined service delivery and payment model for integrating services across multiple agencies … Analyzing data on service use, cost, and eligibility from multiple agencies helps States understand how
  2. www.qualitymeasures.ahrq.gov/news/pcor-noi.html
    November 01, 2023 - Home News Newsroom Notice of Intent: AHRQ to Establish Healthcare Extension Service … Newsletter Events Notice of Intent: AHRQ to Establish Healthcare Extension Service … The initiative—AHRQ’s Healthcare Extension Service, State-based Solutions to Healthcare Improvement—aims … November 2023 Internet Citation: Notice of Intent: AHRQ to Establish Healthcare Extension Service
  3. 1 (pdf file)

    www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
    July 01, 2007 - health plan to improve customer service for its members. … • Focused on improving customer service, based on the CAHPS survey results showing poor customer service … • Expected that its increased focus on customer service and some improvements in telephone service … Plan Has a False Start; Fails to Meet Customer Service Goals Initial gains in customer service performance … The Plan Met Its Customer Service Performance Goals by the End of 2000 13 The Service Improvement
  4. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter9.html
    December 01, 2017 - Project 1: Longitudinal CER Study of the Influence of ECM Service Use on Health Outcomes The study … laboratory services, prescription refill patterns), health status as measured by clinical outcomes, service … services following the visit may be used to assess if laboratory testing, medication changes, and ECM service … Analyses using such software may provide information useful to understanding current service use and … potential enhancements to services, as well as to examining utilization across Service Units at various
  5. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/references.html
    December 01, 2017 - Department of Health and Human Services, Indian Health Service. … Department of Health and Human Services, Indian Health Service. … The costs of treating American Indian adults with diabetes within the Indian Health Service. Am. … Public Health Service, Office of the Chief Pharmacist; 2011. U.S. … Department of Health and Human Services, Indian Health Service.
  6. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/execsumm.html
    December 01, 2017 - Health Service Utilization Hospital inpatient service utilization includes use of I/T services and … Department of Health and Human Services, Indian Health Service. … Department of Health and Human Services, Indian Health Service. … Public Health Service, Office of the Chief Pharmacist; 2011. 4 U.S. … Department of Health and Human Services, Indian Health Service.
  7. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - The service department shadowed staff and provided feedback. … employees on customer service expectations. … The Practice Engagement Model: Service Cabinets The service department uses a collaborative improvement … Each service cabinet is chaired by local leadership rather than by the service department. … For example, in an effort to establish consistency in customer service across clinical areas, the service
  8. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
    October 01, 2023 - https://www.ahrq.gov/cahps/surveys-guidance/item-sets/literacy/suppl-interpreter-service-items.html
  9. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter4.html
    December 01, 2017 - recognize there are differences in the populations living in each site, as well as in the sites’ health service … The health service systems within each project site also vary by organizational type (i.e., IHS or Tribal … Tribal health program may seek to provide health services for AI/ANs living in the project site (i.e., Service … Unit) as well as for AI/ANs from the Tribe who live outside of the IHS Service Unit. … program may focus the provision of specific services in geographic areas that are smaller than the IHS Service
  10. www.qualitymeasures.ahrq.gov/cahps/surveys-guidance/hp/about/Medicares-CAHPS-HP-Survey.html
    December 01, 2023 - includes versions for Medicare Advantage plans (including PPOs), Prescription Drug Plans, and the fee-for-service … Customer Service. Getting Needed Prescription Drugs. Care Coordination. … Learn about the Fee-for-Service CAHPS Survey .
  11. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter7.html
    December 01, 2017 - Previous to this project, IHS had such data for only one Service Unit. 3 , 10 Key FY2010 findings include … Findings concerning hospital ED and inpatient service utilization may be used to identify opportunities … Third, CHS data include health service utilization information for services obtained at non-IHS providers … Because the project was designed to examine service use and treatment costs within IHS, we believe this … n In such situations, reports based on data compiled with Service Unit data, such as the IHS Diabetes
  12. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-236-section-1-tables-1-2.pdf
    October 11, 2018 - Place of Service Codes Place of Service Code School 03 Homeless Shelter 04 Indian Health Service … Free-standing Facility 05 Indian Health Service Provider-based Facility 06 Tribal 638 Free-standing
  13. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter5.html
    December 01, 2017 - Second, the Audit is based on data compiled with Service Unit data rather than NDW data. … Health Service Utilization NDW and CHS data were used to assess health service utilization among all … Tables 14-18 include information on inpatient service utilization; findings concerning utilization of … services they obtained in that project site and in other IHS Service Units, even if the other Service … As noted above, the types of inpatient services provided across service units vary.
  14. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter8.html
    December 01, 2017 - Service Utilization Measures Clinical Pharmacy Services We used provider codes, clinic codes, and … CPT codes to identify this type of service. … In addition, IHS may consider modifying the place of service codes included in the fiscal intermediary … data to include more detailed information on service type. … For example, Medicare place of service codes may be used.
  15. www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-236-tech-specs.pdf
    October 16, 2018 - A higher rate indicates better performance, as reflected by increased availability of service. … Pediatricians 2080P0006X Outpatient Care Any visit within the measurement year with a place of service … Developmental/Behavioral Pediatricians Description Calculation Definitions Table AVS3-B: Place of Service … Codes Place of Service Code School 03 Homeless Shelter 04 Indian Health Service Free-standing Facility … 05 Indian Health Service Provider-based Facility 06 Tribal 638 Free-standing Facility 07 Tribal 638
  16. www.qualitymeasures.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/find3.html
    December 01, 2012 - Waivers may include a wider range of service types than can be provided under State plans. … provided on a fee-for-service basis. … plan service. … or 1915(c) waiver service. … appear to be a covered service under the available waivers.
  17. www.qualitymeasures.ahrq.gov/professionals/prevention-chronic-care/improve/coordination/webinar03/logicmodelsl.html
    July 01, 2013 - His presentation today draws on his AHRQ-funded research on Full Service Partnerships for housing and … philosophy, service array, team structure. … Provides information on housing, service utilization and costs. Difference-in-difference analysis. … Service philosophy. Service array / team structure: Service array. Team structure. … Fidelity leads to the Fidelity Domains: Housing/Service Philosophy and Service Array Treatment.
  18. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter1.html
    December 01, 2017 - referred to as the IHS Improving Health Care Delivery Data Project, a was to create an Indian Health Service … electronic data stored on multiple platforms to provide information about AI/AN health status and IHS health service … purposeful sample of approximately 540,000 AI/ANs who obtained health services through IHS and lived in 14 Service … At least one of the 14 project sites (i.e., Service Units) is located in each of the 12 IHS Areas: Aberdeen … Medicaid Services Cost Reports: Information on the costs of providing I/T services within the IHS Service
  19. www.qualitymeasures.ahrq.gov/practiceimprovement/delivery-initiative/ihs/index.html
    December 01, 2017 - Project Findings for Goal 1     Demographic Results     Health Coverage     Health Status     Health Service …     General Lessons Learned     Suggestions for Modifications to the National Data Warehouse     Service … Future Uses of the Data Infrastructure     Project 1: Longitudinal CER Study of the Influence of ECM Service … this project would not have been possible without the collaboration and contributions of Indian Health Service … feasible without the critical guidance and advice provided by representatives of each of the 14 IHS Service
  20. www.qualitymeasures.ahrq.gov/evidencenow/model/index.html
    March 01, 2023 - Just as farmers have profited from the Agricultural Extension Service, primary care practices benefit … One insight gained from EvidenceNOW; Advancing Heart Health suggests that extension programs that service … , is built on the concept of longitudinal, ongoing relationships between the service and local practices … The extension service is a continuous resource for the practices with which it partners. … Practices may participate in some, but not all, of the initiatives led by the service.

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