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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 59% 73% 74% 69%
How Well Doctors Communicate 74% 78% 79% 79%
Health Plan Information and Customer Service … 2017
How Well Doctors
Communicate
Getting Care
Quickly
Health Plan
Information and
Customer Service … Health Plan Information & Customer Service
In the last 6 months, how often did your health plan’s … customer service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
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www.cpsi.ahrq.gov/talkingquality/measures/understand/index.html
July 01, 2018 - Common data elements include type of service, number of units (e.g., days of service), diagnosis and … procedure codes for clinical services, location of service, and amount billed and amount reimbursed. … Aspects covered include reports on the care, service, or treatment received and perceptions of the outcomes
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www.cpsi.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
March 01, 2016 - Patient-Centeredness Measures
Patients’ reports on the care and service they received from the hospital … Timeliness Measures
Patients’ reports on the timeliness of care and service they received from the … IOM domain, descriptive measures can convey the hospital’s capacity for providing quality of care and service
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
April 29, 2021 - area 2012 to 2016 N Y Y N N N Y
National Weather Service National Weather Service https://www.weather.gov … Cancer Statistics (USCS) https://www.cdc.gov/cancer/uscs/dataviz/download_data.htm N Y Y Health service … The Trust for Public Land ParkServe https://www.tpl.org/parkserve/downloads N N N Ten-minute walk service … For each park, the team created a 10-minute walkable service area using a nationwide walkable road network … All populated areas in a city that fall outside of a 10-minute walk service area are assigned a level
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-ny-success-story.pdf
January 01, 2018 - • Pennsylvania’s regional primary care extension service concept was well suited to New York’s
diverse … But our involvement with IMPaCT and what
we learned about Pennsylvania’s primary
care extension service … Burke’s work with IMPaCT revealed a viable solution in the
form of an extension service model that Pennsylvania … “The regional primary care extension service concept that
they used in Pennsylvania and other IMPaCT
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/guide/web5.html
December 01, 2017 - Medicaid-Relevant Service Agencies
Health Homes.
Group Homes.
Housing Authority. … Reach out to a service provider, or group of providers who provide similar services, to initiate a transparent … Effectiveness of the "Referral Pathway"
How many patients were referred to the service this month? … How many patients were effectively linked to the service this month? … health center contact, ED case management, the behavioral health crisis team, and inpatient psychiatry service
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-chsp-tin-linkage-file-tech-doc.pdf
January 01, 2018 - We used this file to
supplement the fee-for-service MD-PPAS file discussed above. … A date of service can include more than one service and multiple Medicare claims. … Room-Hospital (place of service code=23). … and
• Referred to the same patient and service based on matching (1) beneficiary ID, service
date … , and procedure code or (2) beneficiary ID, service date +/- 7 days, and NPI of the
service provider.xxvi
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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-ny-success-story.html
April 01, 2015 - Pennsylvania’s regional primary care extension service concept was well suited to New York’s diverse … But our involvement with IMPaCT and what we learned about Pennsylvania’s primary care extension service … Burke’s work with IMPaCT revealed a viable solution in the form of an extension service model that Pennsylvania … “The regional primary care extension service concept that they used in Pennsylvania and other IMPaCT
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Plan
Outside-In
(Insights) Execution
Rating of
Health
Plan
Access to Health
Care
Customer
Service … to Results
Strategic /
Business Plan
Outside-In
(Insights) Execution
Focus Areas
Customer Service
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool6_op_dashboard.ppt
August 30, 2016 - “
Services delivered: “How many discharges received the transitional care service intended?” … populations [#]
% of all discharges that are target population discharges [%]
Implementation of Service
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - 58% 74% 75% 65%
How Well Doctors Communicate 74% 78% 79% 78%
Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and
Customer Service … 75% How Well Doctors
Communicate
70%
Health Plan
Information and
Customer Service … Health Plan Information & Customer Service
In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed?
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - • Maintain fee-for-service revenue and growth. … by hospital.
3 Medical Secretary, Transcriber
X Panel Manager Centralized service provided by HFHS … HFHS provides social-service support through a central social service team that helps connect
patients … with social service programs, especially insurance or governmental programs for
financial coverage … Community Health and Social Service Clinic
CHASS Center, Inc. is a community-based, not-for-profit
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - ......................................................... 12
Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
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www.cpsi.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-profile-ok.html
April 01, 2015 - Oklahoma's Primary Care Extension Service model engaged existing county-based organizations and provided … support mechanisms, and tools in place, and will therefore be ready to implement a primary care extension service … –Jim Mold
Challenges and Sustainability
The Oklahoma Primary Care Extension Service model was designed … The extension service included support to improve care coordination in the community, as well as other … A cooperative extension service for primary care in Oklahoma.
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www.cpsi.ahrq.gov/news/newsletters/e-newsletter/892.html
December 01, 2023 - anticoagulants, opioid stewardship and addressing fatigue and sleepiness of clinicians due to hours of service … During weeks with high COVID-19 admissions, occupancy declined for many service lines, with occupancy … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
-
www.cpsi.ahrq.gov/news/newsletters/e-newsletter/902.html
February 01, 2024 - for Disease Control and Prevention, the Centers for Medicare & Medicaid Services, the Indian Health Service … Staff service fellows may work with administrative protocols, gain access to AHRQ-sponsored datasets … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool4_comm_inv.docx
September 02, 2016 - Community Inventory
Tool 4: Community Inventory TOol
Purpose
Identify clinical, behavioral, and social service … Use this tool to inventory clinical, behavioral, and social service resources in the community that could … ]
·
·
Physician/provider home visit service
[timely postdischarge in home evaluation, coordination
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www.cpsi.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
July 01, 2018 - infrastructure; and builds relationships with tribal and other AI/AN organizations, the Indian Health Service … Results of Baseline American Indian CAHPS ® survey lead to implementation of customer service quality … The Wind River IHS/Tribal Working Group selected customer service as the targeted area for improvement … A QI strategy was developed to improve customer service that included presentations from three experts … in customer service, monthly incentives tied to specific customer service indicators, and competition
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www.cpsi.ahrq.gov/news/newsletters/e-newsletter/863.html
May 01, 2023 - Nurse staffing and inpatient mortality in the English National Health Service: a retrospective longitudinal … Junior Staff Service Fellow . Application deadline: May 10. … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
-
www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module2/2_ts_office_structure-ig.pptx
January 20, 2006 - various categories:
Clinicians and Clinical Support Staff
Administrative team members
Ancillary service … Ancillary Services are primarily a service delivery team whose mission is to support the Core Team. … Support Services are primarily a service-focused team whose mission is to create efficient, safe, comfortable