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www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
January 01, 2015 - .......................................................... 16
Health Plan Information and Customer Service … *Data not available for 2007 Health Plan Information and Customer Service
Figure 1-7. … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
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www.cahps.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary8.html
September 01, 2015 - Program
Introduction
Reporting and using the Child Core Set of quality measures
Transforming service … delivery to promote quality of care
Improving service systems for youth with serious emotional disorders … applications, and develop the stakeholder relationships that underpin successful efforts to transform service … As Federal and State policymakers chart new directions to stimulate innovation in service delivery systems
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 59% 73% 74% 69%
How Well Doctors Communicate 74% 78% 79% 79%
Health Plan Information and Customer Service … 2017
How Well Doctors
Communicate
Getting Care
Quickly
Health Plan
Information and
Customer Service … Health Plan Information & Customer Service
In the last 6 months, how often did your health plan’s … customer service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/costateataglance.pdf
March 01, 2012 - in two of the
five grant categories:
Implementing a more comprehensive provider‐based model of service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/nmstateataglance.pdf
March 01, 2012 - in two of the five
grant categories:
Implementing a more comprehensive provider‐based model of service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.cahps.ahrq.gov/talkingquality/measures/understand/index.html
July 01, 2018 - Common data elements include type of service, number of units (e.g., days of service), diagnosis and … procedure codes for clinical services, location of service, and amount billed and amount reimbursed. … Aspects covered include reports on the care, service, or treatment received and perceptions of the outcomes
-
www.cahps.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
March 01, 2016 - Patient-Centeredness Measures
Patients’ reports on the care and service they received from the hospital … Timeliness Measures
Patients’ reports on the timeliness of care and service they received from the … IOM domain, descriptive measures can convey the hospital’s capacity for providing quality of care and service
-
www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/ga.html
March 01, 2019 - the Center for Health Care Strategies (CHCS), to implement a comprehensive provider-based model of service … includes the following activities: a youth-guided, family-driven, individualized, and strengths-based service … Did the CME model reduce overall behavioral health service costs for the children and youth who are enrolled
-
www.cahps.ahrq.gov/policymakers/chipra/demoeval/demostates/sc.html
March 01, 2019 - Promoting the use of health information technology (IT) to enhance service quality and care coordination … Implementing more comprehensive provider‐based models of service delivery. … under the CHIPRA Quality Demonstration Grant Program visit their Web site at https://www.scdhhs.gov/service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
April 29, 2021 - area 2012 to 2016 N Y Y N N N Y
National Weather Service National Weather Service https://www.weather.gov … Cancer Statistics (USCS) https://www.cdc.gov/cancer/uscs/dataviz/download_data.htm N Y Y Health service … The Trust for Public Land ParkServe https://www.tpl.org/parkserve/downloads N N N Ten-minute walk service … For each park, the team created a 10-minute walkable service area using a nationwide walkable road network … All populated areas in a city that fall outside of a 10-minute walk service area are assigned a level
-
www.cahps.ahrq.gov/news/newsletters/e-newsletter/858.html
April 01, 2023 - Applicants should submit a résumé and statement of service before the May 27 deadline. … AHRQ in the Professional Literature
A review of infectious disease epidemiology in emergency medical service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
-
www.cahps.ahrq.gov/sites/default/files/publications/files/finalsummary.pdf
February 21, 2016 - • Transforming service delivery to promote quality of care. … • Improving service systems for youth with serious
emotional disorders. … • Access to fee-for-service claims data enables but does not guarantee
that all administrative measures … Fourteen States fielded projects in this topic area,7 examining service
delivery models in settings … Lessons learned
To make progress in transforming service delivery systems, States will need
a combination
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
April 13, 2016 - Plan
Outside-In
(Insights) Execution
Rating of
Health
Plan
Access to Health
Care
Customer
Service … to Results
Strategic /
Business Plan
Outside-In
(Insights) Execution
Focus Areas
Customer Service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mastateataglance.pdf
March 01, 2012 - Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mdstateataglance.pdf
March 01, 2012 - the Center for Health Care Strategies (CHCS), to implement a
comprehensive provider‐based model of service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/pastateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
January 01, 2016 - 58% 74% 75% 65%
How Well Doctors Communicate 74% 78% 79% 78%
Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and
Customer Service … 75% How Well Doctors
Communicate
70%
Health Plan
Information and
Customer Service … Health Plan Information & Customer Service
In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed?
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - • Maintain fee-for-service revenue and growth. … by hospital.
3 Medical Secretary, Transcriber
X Panel Manager Centralized service provided by HFHS … HFHS provides social-service support through a central social service team that helps connect
patients … with social service programs, especially insurance or governmental programs for
financial coverage … Community Health and Social Service Clinic
CHASS Center, Inc. is a community-based, not-for-profit
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - ......................................................... 12
Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
-
www.cahps.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-153-section-8a.pdf
January 01, 2011 - order to address this problem, we review the
managed care (MC) data reporting relative to fee for service … APPENDIX XIa: Matched analysis of managed care and fee-for-service appendicitis claims in all states … XI: Testing data quality in each state
APPENDIX XIa: Matched analysis of managed care and fee-for-service … states
Results of matched analysis comparing reported appendicitis claims for managed care and fee-for-service … FFS: Fee-for-Service, or plans that report claims as FFS, such as Primary Care Case Management