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61. Chapter 7. Discussion of Project Findings | Agency for Healthcare Research and Quality
    www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter7.html
    December 01, 2017 - Delivery Data Project was designed to provide information on the prevalence of comorbidities, health service … Previous to this project, IHS had such data for only one Service Unit. 3 , 10 Key FY2010 findings include … Findings concerning hospital ED and inpatient service utilization may be used to identify opportunities … Because the project was designed to examine service use and treatment costs within IHS, we believe this … n In such situations, reports based on data compiled with Service Unit data, such as the IHS Diabetes

62. Tool 12: Cross Continuum Collaboration Tool (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool12_collaboration.docx
    June 02, 2025 - PREPARE Reach out to a service provider, or group of providers who provide similar services, to initiate … Reflect: How long did it take to identify 10 patients who needed the provider/agency’s service? … How long did it take to initiate contact/service for the patient postdischarge? … Effectiveness of the “Referral Pathway” How many patients were referred to [the service] this month? … How many patients were effectively linked to [the service] this month?

63. 127-Roles-Responsibilities-Tool (doc file)
    www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/127-roles-responsibilities-tool.docx
    April 01, 2025 - Senior Executives according to their strengths, interest, availability, and surgical service needs. … · Am I using CUSP tools to help facilitate and sustain learning on the surgical service? … Surgical Service Manager The Surgical Service Manager, often a nurse manager, is the accountable supervisor … What Is Expected of a Surgical Service Manager? … · Am I using CUSP tools to help facilitate and sustain learning on the surgical service?

64. Person-Centered Care Planning for People with Multiple Chronic Conditions (PCCP4P): Rapid Scan Report (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/mcc/pccp4p/human-social-service-rapid-scan-report.pdf
    May 01, 2025 - Conditions (PCCP4P) Task 2b.1 Rapid Scan 1: Report Connecting Community-Based Human and Social Service … The purpose of this rapid environmental scan was to explore how human and social service organizations … replication might involve collaboration between health care and social service organizations … organization collaborations are part of GUIDE’s service configurations. … Table 1 contains the case study title, human and social service organization, description of HRSNs,

65. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - The service department shadowed staff and provided feedback. … employees on customer service expectations. … The Practice Engagement Model: Service Cabinets The service department uses a collaborative improvement … Each service cabinet is chaired by local leadership rather than by the service department. … For example, in an effort to establish consistency in customer service across clinical areas, the service

66. How Two Provider Groups Are Using the CAHPS® Clinician & Group Survey for Quality Improvement (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20141022_cg/cgcahps-webcast-brief-2014.pdf
    January 01, 2014 - The service department shadowed staff and provided feedback. … employees on customer service expectations. … The Practice Engagement Model: Service Cabinets The service department uses a collaborative improvement … Each service cabinet is chaired by local leadership rather than by the service department. … For example, in an effort to establish consistency in customer service across clinical areas, the service

67. Measuring the Quality of Home Health Care | Agency for Healthcare Research and Quality
    www.ahrq.gov/talkingquality/measures/setting/long-term-care/home-health/index.html
    January 01, 2023 - Measuring the Quality of Home Health Care Home health is an important category of service delivery … Measures Cover Skilled Care Rather Than Personal Care/Homemaker Services Home health as a category of service

68. CHIPRA 236: Section 1, Tables 1 and 2 (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-236-section-1-tables-1-2.pdf
    June 02, 2025 - Place of Service Codes Place of Service Code School 03 Homeless Shelter 04 Indian Health Service … Free-standing Facility 05 Indian Health Service Provider-based Facility 06 Tribal 638 Free-standing

69. Lessons From Healthcare Organizations on Improving Patient Experience webcast-Franchetti (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-lessons-improving-scores.pdf
    October 01, 2020 - member feedback • declining survey response rate 16 Opportunity Identification CAHPS® Customer Service … Directory New JIRA process for staff to submit Provider Directory updates 19 Results: Customer Service … Measure 2016 2017 2018 2019 2020 Customer Service Composite 85.40% 90.65% 90.42% 91.01% 91.86% • Get … 85.44% 87.70% • Treated with courtesy and respect 91.97% 97.27% * 97.01% 96.59% 96.02% Customer Service …  CAHPS Customer Service 2017 improvements have held and grown through 2020 20 Results: Rating

70. Appendix VII: Public Comments Submitted Between March 7 and March 21, 2008 | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apvii.html
    June 01, 2010 - , researchers, and most importantly, persons served by health and human service providers. … Subscribers can utilize uSPEQ® within any service setting and with any population. … in place to accommodate limitations in service recipients' ability to make care decisions. 3. … From HSRI: proportion of people reporting that service coordinators help them get what they need. … needs, regardless of the condition that causes the impairment and service needs. 20.

71. Chapter 3. Development of the Data Infrastructure | Agency for Healthcare Research and Quality
    www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter3.html
    December 01, 2017 - and provider type, service dates, diagnostic codes, paid amounts). … Service Unit to the OIT population counts. … Health service utilization: Measures were created to assess inpatient and outpatient service use. … costs for 13 Cost Service Categories . i All Service Categories map to one Cost Service Category. … not compiled for the I/T facilities in the Service Units.

72. QAPI Leadership Rounding Guide (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/nursing-home/resources/qapi-leadership-rounding-guide-centers-for-medicare.pdf
    June 02, 2025 - What things are going well around this initiative or this aspect of care or service? … Notes: What is frustrating you with the work around this initiative or this aspect of care or service … What barriers/issues do you see threatening this initiative or aspect of care or service? … who deserve special recognition for their efforts on this initiative or this aspect of care or service … What else would you like the leadership to know about this initiative or this aspect of care or service

73. Myth Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/4_Rick_Evans_slides_41-46.pdf
    January 01, 2013 - Busting: Using the CG-CAHPS 12-Month Survey for Quality Improvement The Practice Engagement Model Service … Recovery programs • MD Communication Scores and Coaching MGH Service Academy Leader Modules … Recovery • Hourly Rounding For Staff • Best Practices Outlined Above • Service Expectations • … Service Refresher • Survey Basics       Why CG-CAHPS? … Using the 12-Month CG-CAHPS Survey for Service Improvement Dean Clinic A member of SSM Healthcare

74. CHIPRA 236: Technical Specifications (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-236-tech-specs.pdf
    June 02, 2025 - A higher rate indicates better performance, as reflected by increased availability of service. … Pediatricians 2080P0006X Outpatient Care Any visit within the measurement year with a place of service … Developmental/Behavioral Pediatricians Description Calculation Definitions Table AVS3-B: Place of Service … Codes Place of Service Code School 03 Homeless Shelter 04 Indian Health Service Free-standing Facility … 05 Indian Health Service Provider-based Facility 06 Tribal 638 Free-standing Facility 07 Tribal 638

75. Table 3. 2014 ACR Accreditation/Pediatric-Specific Accreditation by Health Service Area (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-0243-section7.pdf
    December 18, 2014 - Table 3. 2014 ACR Accreditation/Pediatric-Specific Accreditation by Health Service Area Table 3. … 2014 ACR Accreditation/Pediatric-Specific Accreditation by Health Service Area* Health Service

76. Methods To Deploy Training | Agency for Healthcare Research and Quality
    www.ahrq.gov/hai/quality/tools/cauti-ltc/methods-to-deploy.html
    March 01, 2017 - Methods To Deploy Training In-Service Education . … Use the content as part of monthly in-service training.

77. Facilities/Housekeeping and Food Service | Agency for Healthcare Research and Quality
    www.ahrq.gov/research/shuttered/toolkitchecklist/fachouse.html
    July 01, 2018 - Facilities/Housekeeping and Food Service Assessment of readiness and needed repairs of laundry

78. Appendix V: Tested Measures by DRA Domain (continued) | Agency for Healthcare Research and Quality
    www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apv2a.html
    June 01, 2010 - Respectful Treatment by Direct Service Providers Measure Source Notes … HIV ambulatory care satisfaction: multiple items related to treatment by direct service providers, including … Service outcomes (multiple items) National Core Indicators Family Survey Families with at … SAMHSA National Outcome Measures Developed and tested for mental health population Service … Instrument Developed and tested with service recipients age 60 and older Satisfaction

79. AHRQ Webcast Recent Insights into CAHPS Survey Modes and Response Rates - Elliott (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/recent-insights-webcast-elliott.pdf
    July 01, 2013 - None (referent) $20 USPS mail followed by phone (referent) Standard Approach X Overnight delivery service … followed by phone X X Email survey attempt followed by overnight delivery service followed by … Rate • Average effects (p<.001 for all) ► +15% Incentive (vs. none) ►+14% Email/Overnight delivery service … /phone (vs. standard) ► +12% Overnight delivery service/phone (vs. standard) • Incentive effect was … ) may grab attention, connote importance • Effect of preceding overnight delivery service/phone with

80. Measure 13 and 17 combined (pdf file)
    www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-ii.pdf
    June 02, 2025 - sealants; Number of children with dental prophylaxis with fluoride treatment   on the same date of service … ; Number of children  with  dental prophylaxis and sealant on the same date of service (See Appendix … -­‐11 8 12-­‐18 SEX Gender of Patient 1 Male 2 Female Table 2 Prevention  Services and Codes Service … Se above Dental Prophylaxis with Sealant on the same date of service Se above Well Child Exam 99381 … Numerator The unduplicated number of individuals receiving at least one dental treatment service (See