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www.ahrq.gov/ncepcr/funding/grants/impact/findings/references.html
February 01, 2017 - Diffusion of innovations in service organizations: systematic review and recommendations. … What providers want from the primary care extension service to facilitate practice transformation.
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/final-impact/refs.html
October 01, 2015 - Diffusion of innovations in service organizations: systematic review and recommendations. … What providers want from the primary care extension service to facilitate practice transformation.
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www.ahrq.gov/funding/training-grants/grants/active/kawards/Kawdsumcarr.html
October 01, 2014 - Family Medicine Service Award for Commitment to Community Service, Temple University School of Medicine
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
February 11, 2015 - Webcast
CHOC Children’s Hospital, Orange County, California
Sandra Schultz
Manager of Customer Service … Zoë Vecchio
Director of Service Excellence
49
Agenda
1.CHOC’s choice to transition to
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool6_op_dashboard.ppt
August 30, 2016 - “
Services delivered: “How many discharges received the transitional care service intended?” … populations [#]
% of all discharges that are target population discharges [%]
Implementation of Service
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www.ahrq.gov/patient-safety/resources/resdesign-tool/tkappa.html
August 01, 2016 - Time analysis of a general medicine service. … Customer Service
Alderson PO. … Customer Service in Health Care: A Grassroots Approach to Creating a Culture of Service Excellence . … Performance improvement with patient service partners. … Sharpen customer service skills with PCRAFT Pursuit.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - ......................................................... 12
Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/about/2014cahpshealthplanchartbook.pdf
October 01, 2014 - ......................................................... 12
Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - • Maintain fee-for-service revenue and growth. … by hospital.
3 Medical Secretary, Transcriber
X Panel Manager Centralized service provided by HFHS … HFHS provides social-service support through a central social service team that helps connect
patients … with social service programs, especially insurance or governmental programs for
financial coverage … Community Health and Social Service Clinic
CHASS Center, Inc. is a community-based, not-for-profit
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mastateataglance.pdf
March 01, 2012 - Implementing a more comprehensive provider‐based model of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/mdstateataglance.pdf
March 01, 2012 - the Center for Health Care Strategies (CHCS), to implement a
comprehensive provider‐based model of service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/pastateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service
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www.ahrq.gov/ncepcr/funding/grants/impact/tools/index.html
February 01, 2017 - Arthur Kaufman, MD, et al
Select to view site
A Health Care Cooperative Extension Service … Mold, MD, MPH
Select for PDF file
A Cooperative Extension Service for Primary Care in Oklahoma … College of Medicine
Select for PPT file
What Providers Want From the Primary Care Extension Service … Medicine discusses the results of a survey that asks providers what aspects of the Primary Care Extension Service
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
August 01, 2015 - Arthur Kaufman, MD, et al
Select to view site
A Health Care Cooperative Extension Service … Mold, MD, MPH
Select for PDF file
A Cooperative Extension Service for Primary Care in … of Medicine
Select for PPT file
What Providers Want From the Primary Care Extension Service … Medicine discusses the results of a survey that asks providers what aspects of the Primary Care Extension Service
-
www.ahrq.gov/es/research/publications/pubcomguide/pcguide2apc.html
June 01, 2020 - Links to external resources cannot imply endorsement of a specific commercial product or service. … not displayed in a way that would imply the Agency’s endorsement of a specific commercial product or service
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www.ahrq.gov/cahps/surveys-guidance/cg/improve/index.html
July 01, 2022 - Case studies and reports on this topic include the following:
Improving Customer Service at Health … Improving Customer Service and Access in a Surgical Practice (PDF, 998 KB).
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www.ahrq.gov/research/publications/pubcomguide/pcguide2apc.html
June 01, 2020 - Links to external resources cannot imply endorsement of a specific commercial product or service. … not displayed in a way that would imply the Agency’s endorsement of a specific commercial product or service
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www.ahrq.gov/funding/grantee-profiles/grtprofile-desalvo.html
October 01, 2016 - through direct patient care, medical education, policy and administrative roles, research, and public service … Public Health Service Commissioned Corps—as well as 10 regional health offices across the Nation and
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/final-reports/14289-Jack-draft-1.pdf
January 19, 2005 - CONTEXT: Our team studied the transition from the inpatient service at Boston Medical
Center (BMC) to … Inclusion criteria
were (1) patients hospitalized to the BHN inpatient service within the past 6 months … Manasseh, Director of the Inpatient Medicine service. … Readmission to an Urban Medical Service. Society of
Teachers of Family Medicine. … Diana Marsh, RN
Case Manager in the Inpatient Service
Kathleen McKenna, MPH
Research Assistant
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www.ahrq.gov/sites/default/files/wysiwyg/hai/cauti-tools/implementation-guide/implementation-guide-appendix-m.docx
August 03, 2015 - · Placed by urology service (check plan with urology service).
· Required highly accurate output measurements