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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chap5tab22.html
December 01, 2017 - Indian Health Service total treatment cost estimates a by health status. All project sites. … not diabetes
4.0%
5.0
$8,552
11.7%
5.4%
5.3
$9,009
13.6%
a Indian Health Service … include estimated costs for inpatient, outpatient, and pharmacy services by persons who live in the 14 Service … Indian Health Service, including Contract Health Service, estimated costs are included. … Within the five Service Units that are Tribally operated, estimated Tribal service costs are included
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www.ahrq.gov/prevention/resources/vision/visfig1.html
October 01, 2002 - affected by the disability, and in columns by stage of condition, services delivered, and context for service … Context for service provision, including (1) inpatient acute setting, (2) inpatient rehabilitative setting … For example, the sites of service do not necessarily align one-to-one with the stages of condition. … particular types of impairment is delivered and by what means it is paid, since these tend to be defined by service
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-ex513.html
March 01, 2013 - and goal setting
Element/ relationship:
Clinic/ clinician-patient
Instrument:
Alzheimer's Service … source:
Health professional survey
Measure type:
Process
Date:
1997
Preventive service … have at least six dementia patients and who referred family caregivers diagnosed with dementia to a service … caregivers by linking primary care physicians with community-based dementia care services: The Alzheimer's Service
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/system/delivery-system-initiative/gilmerstudysnapshot/gilmerstudysnapshot.pdf
April 01, 2015 - Variation in the Implementation of California’s Full-Service Partnerships for Persons With Serious Mental … AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Variation in the Implementation of California’s Full-
Service … Palinkas
Background
Authorized by California’s Mental Health Services Act (MHSA), full-service
partnerships … philosophy, but higher for those related
to service array and program structure. … Directors of high-fidelity programs have prior experience
with similar service models; view clients
-
www.ahrq.gov/sites/default/files/publications/files/gilmerstudysnapshot.pdf
April 01, 2015 - Variation in the Implementation of California’s Full-Service Partnerships for Persons With Serious Mental … AHRQ DELIVERY SYSTEM RESEARCH: STUDY SNAPSHOT
Variation in the Implementation of California’s Full-
Service … Palinkas
Background
Authorized by California’s Mental Health Services Act (MHSA), full-service
partnerships … philosophy, but higher for those related
to service array and program structure. … Directors of high-fidelity programs have prior experience
with similar service models; view clients
-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas-table31.html
March 01, 2013 - Service capacity.
Accessibility.
Training.
Delivery system design. … Service capacity.
Accessibility.
Training.
Delivery system design. … Delivery of service.
Patient- centeredness.
Clinician experience. … Delivery of service.
Patient-centeredness.
-
www.ahrq.gov/patients-consumers/patient-involvement/how-to-complain.html
June 01, 2023 - How to Complain and Get Heard
Medical care is a service, and as the consumer of that service
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
June 02, 2025 - perceive that no community resources are available, even though community behavioral health and social service … provider; call 2 days before discharge]
[Service provider, such as Aging and Disability Resource … [Name]
Contact Name, Number:
Service:
Eligibility:
Food [Name]
Contact Name, Number:
Service: … :
Service:
Eligibility:
Volunteer Navigators/Assistants [Name]
Contact Name, Number:
Service: [e.g … Hours: Planned service routes at 6am, 12pm, and 6pm, Mon-Fri.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/tab12.html
February 01, 2023 - Outcome Indicator
Person Used Service
Personal Care
Case Management
Adult Day/ Health Care … Use defined as positive Medicaid payment for the service at any point during the year. … An individual can use more than one service.
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/tab6.html
December 01, 2012 - Tables
Technical Appendix
State
Total HCBS Users
Type of 1915(c) Waiver Service … s
s
52
1,022
1,283
na
Notes:
Use defined as positive Medicaid payment for the service … An individual can use more than one service.
a. Missing MAX data.
b. … na = Not applicable because the State does not cover the service under its waivers and there was no reported
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/graham-bouldin.pdf
April 13, 2016 - service staff treat you with courtesy and
respect?” … (Always + Usually)
Our Customer Service Improvement Story
• 2012-2014: Customer Service … approach
Our Customer Service Improvement Story
• Customer Service taken “in house” July … Measure
Our Customer Service Improvement Story
Reference: AHRQ Standards for Customer Service (from … good service meant to members
Develop a set of service standards and measures
Ideas and Lessons
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa-2/146-gap-analysis-surgical-services.pdf
April 01, 2025 - If your site
has more than one service participating or if a participating service performs more than … How often is feedback about compliance provided to the service? … How often is feedback about compliance provided to the service? … How often is feedback about compliance provided to the service? … How often is feedback about compliance provided to the service?
-
www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter4.html
December 01, 2017 - recognize there are differences in the populations living in each site, as well as in the sites’ health service … The health service systems within each project site also vary by organizational type (i.e., IHS or Tribal … Tribal health program may seek to provide health services for AI/ANs living in the project site (i.e., Service … Unit) as well as for AI/ANs from the Tribe who live outside of the IHS Service Unit. … program may focus the provision of specific services in geographic areas that are smaller than the IHS Service
-
www.ahrq.gov/prevention/guidelines/tobacco/clinicians/presentations/2008update-full/slide01.html
October 01, 2014 - Public Health Service Clinical Practice Guideline
August 2009
Image: This and all following slides … have the abbreviation PHS (Public Health Service) next to a squiggle graphic along the side.
-
www.ahrq.gov/funding/training-grants/tools.html
July 01, 2021 - important Forms and Notices, as well as Stipend Levels associated, respectively, with the National Research Service … Forms and Notices , as well as Stipend Levels associated, respectively, with the National Research Service … continuation applications for your K02 grant at:
Application for Continuation of a Public Health Service … These forms can be found at the following sites:
National Research Service Award Research Fellowship … Kirschstein National Research Service Award (NRSA) Stipends, Tuition/Fees and Other Budgetary Levels
-
www.ahrq.gov/news/newsletters/e-newsletter/931.html
October 01, 2024 - for National Coordinating Center and National Evaluation Center for State-Based Healthcare Extension Service … for National Coordinating Center and National Evaluation Center for State-Based Healthcare Extension Service … Solutions for Healthcare Improvement: National Coordinating Center for AHRQ’s Healthcare Extension Service … National Evaluation Center for AHRQ’s Healthcare Extension Service: State-based Solutions to Healthcare … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
-
www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/execsumm.html
December 01, 2017 - Health Service Utilization
Hospital inpatient service utilization includes use of I/T services and … Department of Health and Human Services, Indian Health Service. … Department of Health and Human Services, Indian Health Service. … Public Health Service, Office of the Chief Pharmacist; 2011.
4 U.S. … Department of Health and Human Services, Indian Health Service.
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-13.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … community resource
Element/
relationship:
Clinic/clinician
Instrument:
Alzheimer's Service … source:
Health Professional Survey
Measure type:
Outcome
Date:
1997
Preventive service
-
www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/findings/find3.html
December 01, 2012 - Waivers may include a wider range of service types than can be provided under State plans. … provided on a fee-for-service basis. … plan service. … or 1915(c) waiver service. … appear to be a covered service under the available waivers.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/ExecSummcaseplancustsvce-RAND7607.pdf
July 01, 2007 - health plan to improve
customer service for its members. … • Focused on improving customer service,
based on the CAHPS survey results
showing poor customer service … • Expected that its increased focus on customer service and some improvements in
telephone service … Plan Has a False Start; Fails to Meet Customer Service Goals
Initial gains in customer service performance … The Plan Met Its Customer Service Performance Goals by the End of 2000
13
The Service Improvement