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www.ahrq.gov/funding/rfa-hs-22-010.html
January 01, 2023 - AHRQ National Research Service Award (NRSA) Institutional Research Training Grant (T32)
Return
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www.ahrq.gov/policymakers/chipra/demoeval/demostates/me.html
March 01, 2019 - Promoting the use of health information technology (IT) to enhance service quality and care coordination … Implementing a more comprehensive provider-based model of service delivery. … secure document exchange and storage of CHA information so that it is available to key health and social service … LCSW, CHIPRA Project Director
Cutler Institute for Health and Social Policy
Muskie School of Public Service
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
January 01, 2017 - 59% 73% 74% 69%
How Well Doctors Communicate 74% 78% 79% 79%
Health Plan Information and Customer Service … 2017
How Well Doctors
Communicate
Getting Care
Quickly
Health Plan
Information and
Customer Service … Health Plan Information & Customer Service
In the last 6 months, how often did your health plan’s … customer service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
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www.ahrq.gov/patient-safety/settings/hospital/resource/guide/web5.html
December 01, 2017 - Medicaid-Relevant Service Agencies
Health Homes.
Group Homes.
Housing Authority. … Reach out to a service provider, or group of providers who provide similar services, to initiate a transparent … Reliability of Hospital-based Needs Assessment
How many patients were identified to need the service … Effectiveness of the "Referral Pathway"
How many patients were referred to the service this month … How many patients were effectively linked to the service this month?
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www.ahrq.gov/policymakers/hrqa99a.html
October 01, 2014 - of January, one thousand nine hundred and ninety-nine An Act to amend title IX of the Public Health Service … AMENDMENT TO THE PUBLIC HEALTH SERVICE ACT. … (a) IN GENERAL- Title IX of the Public Health Service Act (42 U.S.C. 299 et seq.) is amended to read … (a) IN GENERAL- There is established within the Public Health Service an agency to be known as the Agency
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www.ahrq.gov/cahps/cahps-database/comparative-data/2017-health-plan-chartbook/executive-summary.html
October 01, 2017 - How Well Doctors Communicate
74%
78%
79%
79%
Health Plan Information and Customer Service … Medicaid population for all composites and ratings except for the Health Plan Information and Customer Service … other populations for the Getting Needed Care composite and the Health Plan Information and Customer Service
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
June 09, 2012 - timely, efficient and
equitable care
40
Impetus for Change
• 14+ years on journey of service … excellence
• Service Principles developed and embedded in culture, core
competencies and performance … Time
Spent
Rounding
(min)
Food
Service
Issues
*EVS
Issues
Communication /
Care
Coordination
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/reports-and-case-studies/CaseStudyPatientExperience_July2011FINAL_revised20110728.pdf
July 01, 2011 - A growing demand among patients for an
enhanced service experience and greater participation in their … practice associated with a large, urban, academic medical
center that focused on improving customer service … A Surgical Practice: Improving
Patient Service Through Staff
Training and New Hiring
Background … practice became aware
of problems related to its customer service and access. … Specialty practice scores for CAHPS items
addressing customer service and access to care were below
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol3/Advances-Woods_78.pdf
July 23, 2008 - Clinicians were selected based on their service, profession, and
2
professional level (e.g., a … observe the operations in another unit or service to
better understand the processes, perspective, … and priorities of the other; the suggestion of a
specialized central line service; and facilitating … service they are getting admitted…if we call a service
because we think a patient should be admitted … to find another
service for the patient to go to.
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www.ahrq.gov/nursing-home/resources/testing-vendors-covid.html
July 01, 2022 - name, company details, testing process description, turnaround time, test and billing information, service
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/tab1.html
June 01, 2010 - Client Experience
Respectful treatment by direct service providers. … Availability of support for resilience and recovery (mental health service recipients only).
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www.ahrq.gov/pqmp/measures/deliveries-with-anesthesiologist.html
November 01, 2019 - High-Risk Deliveries at Facilities With 24/7 In-House Physician Coverage Dedicated to the Obstetrical Service
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www.ahrq.gov/research/findings/final-reports/iomracereport/reldatapre.html
May 01, 2018 - Messaging Team), Sheldon Greenfield (University of California, Irvine), Kirk Greenway (Indian Health Service … Smith (Indian Health Service), Phillip L. … Smith (Indian Health Service), Benjamin Steffen (Maryland Health Care Commission), Otilia Tiutin (Contra … Costa Health Plan), Alan Trachtenberg (Indian Health Service), William Vega (David Geffen School of … Medicine, UCLA), Lucie Vogel (Indian Health Service), Robin Weinick (Institute of Health Policy, Massachusetts
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-3.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Domain
Service capacity (community resource)
Data source
Community resource survey
Calculation
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-2.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community
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www.ahrq.gov/sites/default/files/wysiwyg/chsp/compendium/2018-chsp-tin-linkage-file-tech-doc.pdf
January 01, 2018 - We used this file to
supplement the fee-for-service MD-PPAS file discussed above. … A date of service can include more than one service and multiple Medicare claims. … Room-Hospital (place of service code=23). … and
• Referred to the same patient and service based on matching (1) beneficiary ID, service
date … , and procedure code or (2) beneficiary ID, service date +/- 7 days, and NPI of the
service provider.xxvi
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www.ahrq.gov/ncepcr/research-transform-primary-care/transform/impactgrants/impact-ny-success-story.html
April 01, 2015 - Pennsylvania’s regional primary care extension service concept was well suited to New York’s diverse … But our involvement with IMPaCT and what we learned about Pennsylvania’s primary care extension service … Burke’s work with IMPaCT revealed a viable solution in the form of an extension service model that Pennsylvania … “The regional primary care extension service concept that they used in Pennsylvania and other IMPaCT
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www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/impact-ny-success-story.pdf
January 01, 2018 - • Pennsylvania’s regional primary care extension service concept was well suited to New York’s
diverse … But our involvement with IMPaCT and what
we learned about Pennsylvania’s primary
care extension service … Burke’s work with IMPaCT revealed a viable solution in the
form of an extension service model that Pennsylvania … “The regional primary care extension service concept that
they used in Pennsylvania and other IMPaCT
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www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-eval-roadmap/ccre-roadmap-apa.html
July 01, 2013 - effort to connect a patient with a community resource to successfully receive a clinical preventive service … not) of a primary care patient being connected with a community resource for delivery of a preventive service … necessarily exerts an equal influence in making a linkage for the delivery of a clinical preventive service … relative influence of factors is generally expected to vary according to the particular preventive service
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www.ahrq.gov/funding/training-grants/announcements.html
December 01, 2022 - Announcements
AHRQ National Research Service Award (NRSA) Institutional Research Training Grant