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  1. www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
    January 01, 2024 - How Wel l Doctors Communicate and Health Plan Information and Customer Service showed smal ler declines … service was courteous and respectful 78% 79% 79% 80% 74% Overall Ratings Rating of personal … 67% 67% 68% 70% 63% Customer service at child’s health plan gave necessary information or help 56% … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at your
  2. www.ahrq.gov/nursing-home/resources/facility-assessment-tool.html
    June 01, 2022 - It can help to alert the authorities and other stakeholders about where service delivery and utilization
  3. www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chap5tab1.html
    December 01, 2017 - Percent (row)   52.5%   47.5%   100.0% The population includes Indian Health Service … persons differs somewhat from the IHS fiscal year 2010 active user population count for the 14 IHS Service … Units (n=446,453) for four reasons: 1) we assigned each person to one IHS Service Unit in our analysis
  4. www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiih.html
    June 01, 2010 - County service coordinators are required to conduct monthly reviews of all licensed and certified foster … States Currently Using: Oregon Psychometric Testing: Not specified Summary: The tool prompts service … The purpose of these reviews is for service coordinators to be aware of their consumers' ongoing needs … Reviews have a two-part focus: 1) program and service issues, and 2) organizational issues. … Examples include "What one service do you think least helps you live in your home" and "When you need
  5. www.ahrq.gov/research/publications/pubcomguide/pcguide1ape.html
    July 01, 2024 - Appendix 1E: How To Write a Shooting Script for Video  (PDF, 1 MB) Sample Audio Script: Public Service … Announcement  (Word, 33 KB) Sample Video  Script: Public Service  Announcement  (Word, 34 KB) Sample
  6. www.ahrq.gov/talkingquality/measures/setting/physician/examples.html
    September 01, 2019 - Patient-Centeredness Measures: Patients' reports on the care and service they received from their … Timeliness Measures: Patients' reports on the timeliness of care and service they received from their … domain, descriptive measures can convey the physician's capacity for providing quality of care and service
  7. www.ahrq.gov/news/newsletters/e-newsletter/945.html
    February 01, 2025 - Access, Competition An AHRQ study revealed that commonly used geographic boundaries, like counties and service … However, standard market definitions, such as hospital service areas, often exclude some of the care … Teamwork and implementation of innovations in healthcare and human service settings: a systematic review … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  8. www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/gastateataglance.pdf
    March 01, 2012 - the Center for Health Care Strategies (CHCS), to implement a comprehensive provider‐based model of service … includes the following activities: a youth‐guided, family‐driven, individualized, and strengths‐based service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service …  Did the CME model reduce overall behavioral health service costs for the children and youth who are
  9. www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter5.html
    December 01, 2017 - Second, the Audit is based on data compiled with Service Unit data rather than NDW data. … Health Service Utilization NDW and CHS data were used to assess health service utilization among all … Tables 14-18 include information on inpatient service utilization; findings concerning utilization of … services they obtained in that project site and in other IHS Service Units, even if the other Service … As noted above, the types of inpatient services provided across service units vary.
  10. www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/research/person-centered-prevent-care-summary.pdf
    December 01, 2023 - current clinical practice, disparities, and availability of workforce or supplies to deliver the service … *Weighted Priority Scores were calculated as follows: 3 points for each TEP member ranking the service … in the top tier (i.e., top 5); 2 points for each TEP member ranking the service in the second tier … (6 to 10); 1 point for each TEP member ranking the service in the third tier (11 to 15); and 0 points … for each TEP member ranking the service in the bottom tier (position 16 or higher).
  11. www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/anticoagulants-1.pdf
    March 01, 2020 - Five of the systematic reviews examined the pharmacist-led model of anticoagulation service. … and previous in-person service in terms of percentage of clinical pharmacy visits for anticoagulation … of a telephone-based service for homebound patients led by a nurse practitioner determined the costs … Enrollment in the anticoagulation service was low (22% to 27% across the DOACs). … Clinical outcomes of a collaborative, home-based postdischarge warfarin management service.
  12. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
    October 08, 2013 - portal includes data and patient comments • Multiple ways to view data and comments - by clinical service … Quarterly reports generated at multiple levels Summary level – across clinical services Clinical Service … level – across practices within a given clinical service Practice level Benchmarks and targets incorporated
  13. www.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
    December 01, 2022 - options allows users to view plan materials by county in California and compare the quality of care and service … scores reflect how well the health plan provides members with access to needed care and good customer service … health plan, member complaints and changes in the health plan’s performance, and health plan customer service … with illness, preventive and well-care for adults and children, and member experience with access and service … includes ratings in five separate categories of health plan performance: Doctors Communication and Service
  14. www.ahrq.gov/policy/foia/foiaindx.html
    July 01, 2025 - FOIA Request FOIA Fees Electronic Library Privacy Act Reference Materials Contacts HHS FOIA Requester Service … Food and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service
  15. Dischargeprep (doc file)

    www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/dischargeprep.docx
    June 02, 2025 - ______________________________________ Service Company name: Contact: Address: Phone: Date … scheduled: Service Company name: Contact: Address: Phone: Date scheduled: Service Company
  16. www.ahrq.gov/prevention/resources/vision/resources/vision4.html
    October 01, 2002 - technology, personal assistance services, job coach Source of Intervention: Peers, mainstream service … long journeys, working, and recreation. 99 However, most advances in rehabilitation have occurred in service … technology or single treatments. 8 For example, there is an increasing focus on multidisciplinary service … As discussed above, there is also a trend from fee-for-service to capitated, or risk, payment. 6 Most … of disabilities in Massachusetts found no significant differences between their ratings of fee-for-service
  17. www.ahrq.gov/research/shuttered/toolkitchecklist/medancillary.html
    July 01, 2018 - Information on existence of ancillary service areas and, very generally, possibility of operation when
  18. www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    June 02, 2025 - To reach this goal, we need your feedback about the quality of care and service that you received during … On an ongoing basis, we use the survey results and your suggestions to improve care, service, and the … To reach this goal, we need your feedback about the quality of care and service that you received during … We carefully review your answers and comments along with others so we can provide better care and service
  19. www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
    September 08, 2017 - of 4 items in the Adult Survey; composite of 5 items in the Child Survey) • Health plan customer service … The survey asked enrollees how often customer service staff were helpful and treated them with courtesy … Q22 Customer service gave necessary information/help Q23 Customer service was courteous and respectful … The survey asked enrollees how often customer service staff were helpful and treated them with courtesy … Q25 Customer service gave necessary information/help Q26 Customer service was courteous and respectful
  20. www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/index.html
    December 01, 2017 - Project Findings for Goal 1     Demographic Results     Health Coverage     Health Status     Health Service …     General Lessons Learned     Suggestions for Modifications to the National Data Warehouse     Service … Future Uses of the Data Infrastructure     Project 1: Longitudinal CER Study of the Influence of ECM Service … this project would not have been possible without the collaboration and contributions of Indian Health Service … feasible without the critical guidance and advice provided by representatives of each of the 14 IHS Service

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