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www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2024-health-plan-chartbook.pdf
January 01, 2024 - How
Wel l Doctors Communicate and Health Plan Information and Customer Service showed
smal ler declines … service was courteous and respectful 78% 79% 79% 80% 74%
Overall Ratings
Rating of personal … 67% 67% 68% 70% 63%
Customer service at child’s health plan gave necessary information
or help 56% … service give you
the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at your
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www.ahrq.gov/nursing-home/resources/facility-assessment-tool.html
June 01, 2022 - It can help to alert the authorities and other stakeholders about where service delivery and utilization
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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chap5tab1.html
December 01, 2017 - Percent (row)
52.5%
47.5%
100.0%
The population includes Indian Health Service … persons differs somewhat from the IHS fiscal year 2010 active user population count for the 14 IHS Service … Units (n=446,453) for four reasons: 1) we assigned each person to one IHS Service Unit in our analysis
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www.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/report/apiiih.html
June 01, 2010 - County service coordinators are required to conduct monthly reviews of all licensed and certified foster … States Currently Using: Oregon
Psychometric Testing: Not specified
Summary: The tool prompts service … The purpose of these reviews is for service coordinators to be aware of their consumers' ongoing needs … Reviews have a two-part focus: 1) program and service issues, and 2) organizational issues. … Examples include "What one service do you think least helps you live in your home" and "When you need
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www.ahrq.gov/research/publications/pubcomguide/pcguide1ape.html
July 01, 2024 - Appendix 1E: How To Write a Shooting Script for Video (PDF, 1 MB) Sample Audio Script: Public Service … Announcement (Word, 33 KB) Sample Video Script: Public Service Announcement (Word, 34 KB) Sample
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www.ahrq.gov/talkingquality/measures/setting/physician/examples.html
September 01, 2019 - Patient-Centeredness Measures:
Patients' reports on the care and service they received from their … Timeliness Measures:
Patients' reports on the timeliness of care and service they received from their … domain, descriptive measures can convey the physician's capacity for providing quality of care and service
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www.ahrq.gov/news/newsletters/e-newsletter/945.html
February 01, 2025 - Access, Competition An AHRQ study revealed that commonly used geographic boundaries, like counties and service … However, standard market definitions, such as hospital service areas, often exclude some of the care … Teamwork and implementation of innovations in healthcare and human service settings: a systematic review … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/gastateataglance.pdf
March 01, 2012 - the Center for Health Care Strategies (CHCS), to implement a
comprehensive provider‐based model of service … includes the following activities: a youth‐guided,
family‐driven, individualized, and strengths‐based service … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service … Did the CME model reduce overall behavioral health service costs for the children and youth
who are
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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/chapter5.html
December 01, 2017 - Second, the Audit is based on data compiled with Service Unit data rather than NDW data. … Health Service Utilization
NDW and CHS data were used to assess health service utilization among all … Tables 14-18 include information on inpatient service utilization; findings concerning utilization of … services they obtained in that project site and in other IHS Service Units, even if the other Service … As noted above, the types of inpatient services provided across service units vary.
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www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/research/person-centered-prevent-care-summary.pdf
December 01, 2023 - current clinical practice, disparities, and availability of
workforce or supplies to deliver the service … *Weighted Priority Scores were calculated as follows: 3 points for each TEP member ranking the service … in the top
tier (i.e., top 5); 2 points for each TEP member ranking the service in the second tier … (6 to 10); 1 point for each TEP
member ranking the service in the third tier (11 to 15); and 0 points … for each TEP member ranking the service in
the bottom tier (position 16 or higher).
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www.ahrq.gov/sites/default/files/wysiwyg/research/findings/making-healthcare-safer/mhs3/anticoagulants-1.pdf
March 01, 2020 - Five of the systematic reviews
examined the pharmacist-led model of anticoagulation service. … and previous in-person service in terms of percentage of clinical
pharmacy visits for anticoagulation … of a telephone-based service for homebound patients led by a nurse practitioner determined the costs … Enrollment in the anticoagulation service was low (22% to
27% across the DOACs). … Clinical outcomes of a collaborative, home-based
postdischarge warfarin management service.
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/3_Liza_Nyeko_slides_37-40.pdf
October 08, 2013 - portal includes data and patient comments
• Multiple ways to view data and comments - by clinical service … Quarterly reports generated at multiple levels
Summary level – across clinical services
Clinical Service … level – across practices within a given clinical service
Practice level
Benchmarks and targets incorporated
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www.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
December 01, 2022 - options allows users to view plan materials by county in California and compare the quality of care and service … scores reflect how well the health plan provides members with access to needed care and good customer service … health plan, member complaints and changes in the health plan’s performance, and health plan customer service … with illness, preventive and well-care for adults and children, and member experience with access and service … includes ratings in five separate categories of health plan performance: Doctors Communication and Service
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www.ahrq.gov/policy/foia/foiaindx.html
July 01, 2025 - FOIA Request FOIA Fees Electronic Library Privacy Act Reference Materials Contacts HHS FOIA Requester Service … Food and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service
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www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/dischargeprep.docx
June 02, 2025 - ______________________________________
Service
Company name: Contact:
Address: Phone:
Date … scheduled:
Service
Company name: Contact:
Address: Phone:
Date scheduled:
Service
Company
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www.ahrq.gov/prevention/resources/vision/resources/vision4.html
October 01, 2002 - technology, personal assistance services, job coach
Source of Intervention:
Peers, mainstream service … long journeys, working, and recreation. 99 However, most advances in rehabilitation have occurred in service … technology or single treatments. 8 For example, there is an increasing focus on multidisciplinary service … As discussed above, there is also a trend from fee-for-service to capitated, or risk, payment. 6
Most … of disabilities in Massachusetts found no significant differences between their ratings of fee-for-service
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www.ahrq.gov/research/shuttered/toolkitchecklist/medancillary.html
July 01, 2018 - Information on existence of ancillary service areas and, very generally, possibility of operation when
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
June 02, 2025 - To reach this goal, we need
your feedback about the quality of care and
service that you received during … On an ongoing basis, we use the survey
results and your suggestions to improve care,
service, and the … To reach this goal, we need your
feedback about the quality of care and service
that you received during … We carefully review your
answers and comments along with others
so we can provide better care and service
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www.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/about/measures-hp50-2109.pdf
September 08, 2017 - of 4 items in the Adult Survey;
composite of 5 items in the Child Survey)
• Health plan customer service … The survey asked enrollees how often customer service staff were helpful and treated them with
courtesy … Q22 Customer service gave necessary information/help
Q23 Customer service was courteous and respectful … The survey asked enrollees how often customer service staff were helpful and treated them with
courtesy … Q25 Customer service gave necessary information/help
Q26 Customer service was courteous and respectful
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www.ahrq.gov/practiceimprovement/delivery-initiative/ihs/index.html
December 01, 2017 - Project Findings for Goal 1
Demographic Results
Health Coverage
Health Status
Health Service … General Lessons Learned
Suggestions for Modifications to the National Data Warehouse
Service … Future Uses of the Data Infrastructure
Project 1: Longitudinal CER Study of the Influence of ECM Service … this project would not have been possible without the collaboration and contributions of Indian Health Service … feasible without the critical guidance and advice provided by representatives of each of the 14 IHS Service