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www.ahrq.gov/sites/default/files/2024-10/stone-report.pdf
January 01, 2024 - Queuing theory, which mathematically relates variable demands for service to the response times to meet … A basic
queuing system is a service system in which “customers” (e.g., patient demands) arrive to a … bank of
“servers” (e.g., nurses) and require some level of service. … A queuing model uses the demand and service data from a specific
service environment (e.g., a clinical … unit) to estimate service delays for any level of staffing.
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www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas4.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … resource that are actionable ( Potential Measure PP )
Clinician receipt of treatment plan from the service … Clinical service providers and community organizations have the potential to work together for the delivery
-
www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-2-tech-specs.pdf
September 21, 2018 - A higher rate indicates better
performance as reflected by increased availability of service. … 2080P0216X
Definitions
Outpatient Care Any visit within the measurement year with a Place of Service … Table AVS4-B: Place of Service Codes
Place of Service Code
School 03
Homeless Shelter 04
Indian … Health Service Free-standing Facility 05
Indian Health Service Provider-based Facility 06
Tribal 638
-
www.ahrq.gov/funding/process/mechanisms/index.html
December 01, 2020 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs
F31
Predoctoral Individual National Research Service Award (Minority Program … F32
Postdoctoral Individual National Research Service Award
To provide postdoctoral research training … Training Programs
T32
Institutional National Research Service Award (RFA Only)
To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - Then how can we follow up right away and do service recovery? … Our
customer service was provided by an external vendor. … team or customer service approach, but I think that a lot of the values that our customer
service … Well, first of all, we hired a special group of customer service professionals. … , and then ways that customer service was able to overcome those
barriers.
-
www.ahrq.gov/news/newsroom/case-studies/cdom1002.html
October 01, 2014 - British College Uses AHRQ's Patient Safety Indicators to Reduce Patient Harm in National Health Service … whether the evidence-based indicators used by U.S. hospitals could also assist British National Health Service … The PSI reports were sent to all National Health Service hospital trusts (a trust can comprise several
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-app-panel.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community
-
www.ahrq.gov/research/shuttered/toolkitchecklist/fachouse.html
July 01, 2018 - Facilities/Housekeeping and Food Service
Assessment of readiness and needed repairs of laundry
-
www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
January 07, 2022 - or registry at the individual patient level in a report that
includes all patients eligible for the service … Did the patient receive the service, but it was incorrectly documented? … Did the patient receive the service and it was correctly documented? … Was the service simply not provided during the specific visit type? … Primary Care Practice Facilitator
Training Series
3
Was the service offered and the patient
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-20.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Measure type:
Process
Date:
2008
Preventive service/ USPSTF:
Alcohol Misuse Counseling;
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-21.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Measure type:
Process
Date:
2008
Preventive service/ USPSTF:
Alcohol Misuse Counseling;
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-22.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Measure type:
Process
Date:
2004
Preventive service/ USPSTF:
Alcohol Misuse Counseling
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-23.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Measure type:
Process
Date:
2004
Preventive service/ USPSTF:
Alcohol Misuse Counseling
-
www.ahrq.gov/news/newsroom/case-studies/ktockt29.html
October 01, 2014 - implement a care management demonstration project for its Medicaid members within the Indian Health Service … The State has also improved the health literacy level of its first member handbook for its fee-for-service … Medicaid agencies that operate care management programs for chronically ill beneficiaries in fee-for-service … John Molina, AHCCCS Medical Director and Assistant Director for Arizona's Division of Fee-for-Service … Management, notes, "Unlike our contracted health plans, our fee-for-service program that covers our
-
www.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlas5.html
March 01, 2013 - Wrap-Around Observation Form-2)
8
Plan of care includes at least one public and/or private community service … /resource (Wrap-Around Observation Form-2)
9
Physician satisfaction with service coordination … (Alzheimer's Service Coordination Program [ASCP] Physician Survey)
10
Changes in clinicians' … intervention in the future (ASCP Physician Survey)
12
Clinician receipt of treatment plan from the service … effectiveness of communication between practice and community resource (GP-LI)
22
The quality of the service
-
www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/acknowledgement.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Customer service staff courteous and respectful 13,804
Rating 0-6 7-8 9-10
N
0 % 2 0 % 40% 6 … 16% 26% 58% 4,944
Customer service staff at child's health plan courteous and
respectful 6% … 77,578
Customer service staff courteous and respectful 78,132
Rating 0-6 7-8 9-10
N
0 % 2 0 … service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qtag-presentation.pdf
September 01, 2015 - states
implemented 52 projects across 5 topic areast Category
3
States Measures (10) HIT (12) Service … core measure set to CMS
- Using core measures for quality improvement (QI)
initiatives
- Improving service … models, continued
Electronic screening tools can support data quality,
patient tracking and service … initiatives
Findings: Using core quality measures for State-based QI initiatives, cont’d
Findings: Service … delivery models
Preliminary findings on service delivery models, continued
Other preliminary findings
-
www.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary1.html
September 01, 2015 - Program
Introduction
Reporting and using the Child Core Set of quality measures
Transforming service … delivery to promote quality of care
Improving service systems for youth with serious emotional disorders … Transforming service delivery to promote quality of care. … Improving service systems for youth with serious emotional disorders.
-
www.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/scstateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing more comprehensive provider‐based models of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service … Carolina under the CHIPRA Quality Demonstration Grant
Program visit their website http://www.scdhhs.gov/service