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Showing results for "service".

101. Final Progress Report: Partnering With Patients To Find Adverse Events (pdf file)
     www.ahrq.gov/sites/default/files/2024-07/weingart2-report.pdf
     January 01, 2024 - A physician panel classified adverse events and service quality incidents. … None were reported in the hospital incident reporting system; 39% of patients reported service quality … The presence of any service quality deficiency more than doubled the odds of any adverse event or error … We used a physician panel to ascertain the presence of adverse events and service quality incidents … Patients who report service quality incidents may help identify patient safety hazards.

102. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
     July 15, 2013 - His presentation today draws on his AHRQ-funded research on Full Service Partnerships for housing and … philosophy, service array, team structure Why use a Fidelity Scale to Study FSPs? … philosophy Housing process and structure Separation of housing and services Service philosophy Service … array / team structure Service array Team structure Qualitative Analysis Reveal Implementation Factors … Array Treatment Housing / Service Philosophy Fidelity Gnomes Plan for Profit South Park, S2, Ep17

103. Report on AHRQ Conference Spending, Fiscal Year 2016 | Agency for Healthcare Research and Quality
     www.ahrq.gov/cpi/about/mission/ahrq-fy2016-conf-spending.html
     January 01, 2017 - Office of Extramural Research Education and Priority Populations (OEREP) 22nd Annual National Research Service … with the AcademyHealth Annual Research meeting and provides an opportunity for the National Research Service

104. CHIPRA 235: Section 2, Detailed Measure Specifications (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-2-tech-specs.pdf
     June 02, 2025 - A higher rate indicates better performance as reflected by increased availability of service. … 2080P0216X Definitions Outpatient Care Any visit within the measurement year with a Place of Service … Table AVS4-B: Place of Service Codes Place of Service Code School 03 Homeless Shelter 04 Indian … Health Service Free-standing Facility 05 Indian Health Service Provider-based Facility 06 Tribal 638

105. CHIPRA 136 Table 4 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-136-table-4.pdf
     June 02, 2025 - asthma” (Evidence must include all readily available data regarding whether or not a child used a service … asthma” (Evidence must include all readily available data regarding whether or not a child used a service … asthma” (Evidence must include all readily available data regarding whether or not a child used a service … asthma” (Evidence must include all readily available data regarding whether or not a child used a service

106. Job Aid: Standardized Quality Measures (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
     June 02, 2025 - or registry at the individual patient level in a report that includes all patients eligible for the service …  Did the patient receive the service, but it was incorrectly documented? …  Did the patient receive the service and it was correctly documented? …  Was the service simply not provided during the specific visit type? … Primary Care Practice Facilitator Training Series 3  Was the service offered and the patient

107. CAHPS Health Plan Survey 5.0 Measures | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
     September 01, 2020 - what enrollee had to say Q15        Doctor spent enough time with enrollee Health Plan Customer Service … Q22        Customer service gave necessary information/help Q23        Customer service was courteous

108. Using CAHPS Health Plan Survey Data | Agency for Healthcare Research and Quality
     www.ahrq.gov/cahps/surveys-guidance/hp/improve/index.html
     July 01, 2022 - Improve Organizational Performance Case Studies on Improving Enrollee Experience Improving Customer Service … of Oregon, a coordinated care organization serving Medicaid recipients, to ensure that its customer service … of Oregon was selected for this case study because of its high scores on the "Health Plan Customer Service … Improving Performance for Health Plan Customer Service (PDF, 1 MB). … focuses on the successful quality improvement methods employed by a health plan to improve customer service

109. Section 1, SAS Code (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/duration/chipra-153-section1-sas-code.pdf
     June 02, 2025 - mmddyy8.; service=mdy(srvc_m,srvc_d,srvc_y); if mdy(1,1,2008) le service le mdy(6,30,2009); … keep MSIS_ID STATE_CD DIAG_CD_1 PRCDR_CD_1 SRVC_BGN_DT service appendicitis appendectomy; run; … mmddyy8.; service=mdy(srvc_m,srvc_d,srvc_y); age=(service-dob)/365.25; if age^=.; if age … < 16; if age > 2; if EL_SEX_CD in ('M','F'); if mdy(1,1,2008) le service le mdy(6,30,2009); … i=serv_month then do; if days_cov(i-4)=1 then check_cover4=1; end; end; run; http:age=(service-dob

110. Final Progress Report: Exploratory Study Using Queuing Theory To Improve Nurse Staffing Effectiveness (pdf file)
     www.ahrq.gov/sites/default/files/2024-10/stone-report.pdf
     January 01, 2024 - Queuing theory, which mathematically relates variable demands for service to the response times to meet … A basic queuing system is a service system in which “customers” (e.g., patient demands) arrive to a … bank of “servers” (e.g., nurses) and require some level of service. … A queuing model uses the demand and service data from a specific service environment (e.g., a clinical … unit) to estimate service delays for any level of staffing.

111. A-17. Measure 14: Patients referred to a community health educator referral liaison (CHERL) | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-17.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … A computerized support system was developed to collect patient data; track patient calls, dates of service … Measure type: Process Date: 2006 Preventive service/ USPSTF: Alcohol Misuse Counseling;

112. A-19. Measure 16: CHERL referrals to community resources | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-19.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … A computerized support system was developed to collect patient data; track patient calls, dates of service … Measure type: Process Date: 2006 Preventive service/ USPSTF: Alcohol Misuse Counseling;

113. A-18. Measure 15: Patient engagement with CHERL | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-18.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … A computerized support system was developed to collect patient data; track patient calls, dates of service … Measure type: Process Date: 2006 Preventive service/ USPSTF: Alcohol Misuse Counseling;

114. Draft Interview Protocol: HH4M Interviews With Cooperative Members Round 1 of 2 (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/115-michigan-hh4m-coop-1st-round-interview-protocol.pdf
     June 02, 2025 - influence practice QI capacity, leadership, and culture (inner context) and the Michigan primary care service … and your perceptions about how it may impact participating practices and the broader primary care service … What are the most important ways that you think the HH4M Cooperative will impact the broader service … environment, meaning the broader primary care service environment at the state or national level? … Do you think the Cooperative is on track to positively influence the broader service environment?

115. Choosing Quality Measures (doc file)
     www.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/chtoolbx/choosing/choosing.doc
     June 02, 2025 - Develop a Plan Factors to Consider · Making Comparisons · Databases and Benchmarks · Trends Over Time · Service … Return to Contents Service Delivery Systems Careful consideration of what service delivery systems … · Fee for service. · All of the above. … Also consider whether you intend to compare results across or within service delivery systems. … · For a fee-for-service program?

116. Info FAQs | Agency for Healthcare Research and Quality
     www.ahrq.gov/faqs/index.html?page=19
     What satisfies payback requirements for National Research Service Awards? … Can stipends be supplemented for a National Research Service Award (NRSA) grant? … Kirschstein National Research Service Awards. … What are unobligated funds for National Research Service Awards? … What is the general policy about using carryover funds for National Research Service Awards?

117. CAHPS Transcript: Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
     www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
     April 01, 2016 - Then how can we follow up right away and do service recovery? … Our customer service was provided by an external vendor. … team or customer service approach, but I think that a lot of the values that our customer service … Well, first of all, we hired a special group of customer service professionals. … , and then ways that customer service was able to overcome those barriers.

118. A-4. Measure 1: Patient recall of referral to local agencies | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-4.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice  (GP-LI) Clinical-Community … data source: Patient/Individual Survey Measure type: Process Date: 2006 Preventive service

119. A-9. Measure 6: Clinician confidence in ability to instruct patient/family in proper use of local agency referral | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-9.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice  (GP-LI) Clinical-Community … source: Health Professional Survey Measure type: Process Date: 2006 Preventive service

120. A-8. Measure 5: Clinician perception of parent interest in referral | Agency for Healthcare Research and Quality
     www.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-8.html
     October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice  (GP-LI) Clinical-Community … source: Health Professional Survey Measure type: Structural Date: 2006 Preventive service