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Showing results for "service".

41. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - .......................................................... 16 Health Plan Information and Customer Service … *Data not available for 2007 Health Plan Information and Customer Service Figure 1-7. … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

42. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - 59% 73% 74% 69% How Well Doctors Communicate 74% 78% 79% 79% Health Plan Information and Customer Service … 2017 How Well Doctors Communicate Getting Care Quickly Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at

43. Data Sources for Health Care Quality Measures | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/measures/understand/index.html
    July 01, 2018 - Common data elements include type of service, number of units (e.g., days of service), diagnosis and … procedure codes for clinical services, location of service, and amount billed and amount reimbursed. … Aspects covered include reports on the care, service, or treatment received and perceptions of the outcomes

44. Examples of Hospital Quality Measures for Consumers | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
    March 01, 2016 - Patient-Centeredness Measures Patients’ reports on the care and service they received from the hospital … Timeliness Measures Patients’ reports on the timeliness of care and service they received from the … IOM domain, descriptive measures can convey the hospital’s capacity for providing quality of care and service

45. SDOH Environmental Scan - Updated April 29, 2021 (xls file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
    April 29, 2021 - area 2012 to 2016 N Y Y N N N Y National Weather Service National Weather Service https://www.weather.gov … Cancer Statistics (USCS) https://www.cdc.gov/cancer/uscs/dataviz/download_data.htm N Y Y Health service … The Trust for Public Land ParkServe https://www.tpl.org/parkserve/downloads N N N Ten-minute walk service … For each park, the team created a 10-minute walkable service area using a nationwide walkable road network … All populated areas in a city that fall outside of a 10-minute walk service area are assigned a level

46. Register Now: April 25 Webinar Will Launch HHS Series on National Action Alliance To Advance Patient Safety | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/news/newsletters/e-newsletter/858.html
    April 01, 2023 - Applicants should submit a résumé and statement of service before the May 27 deadline. … AHRQ in the Professional Literature A review of infectious disease epidemiology in emergency medical service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

47. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
    April 13, 2016 - Plan Outside-In (Insights) Execution Rating of Health Plan Access to Health Care Customer Service … to Results Strategic / Business Plan Outside-In (Insights) Execution Focus Areas Customer Service

48. Federal Interagency Workgroup: Improving Diagnostic Safety and Quality in Healthcare (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
    March 11, 2022 - Food and Drug Administration HRSA Health Resources and Services Administration IHS Indian Health Service … Indian Health Service • Enhanced Adverse Event Reporting Capabilities: o Reporting of adverse events

49. Healthcare Research and Quality Act of 1999 | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/policymakers/hrqa99a.html
    October 01, 2014 - of January, one thousand nine hundred and ninety-nine An Act to amend title IX of the Public Health Service … AMENDMENT TO THE PUBLIC HEALTH SERVICE ACT. … (a) IN GENERAL- Title IX of the Public Health Service Act (42 U.S.C. 299 et seq.) is amended to read … (a) IN GENERAL- There is established within the Public Health Service an agency to be known as the Agency

50. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2016_hp-chartbook.pdf
    January 01, 2016 - 58% 74% 75% 65% How Well Doctors Communicate 74% 78% 79% 78% Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and Customer Service … 75% How Well Doctors Communicate 70% Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed?

51. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
    January 01, 2014 - ......................................................... 12 Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

52. Healthcare Research and Quality Act of 1999 (continued 2) | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/policymakers/hrqa99c.html
    October 01, 2014 - Such officers and employees may not receive compensation for service on such groups in addition to the … (b) RULES OF CONSTRUCTION- (1) IN GENERAL- Section 901(a) of the Public Health Service Act (as added … Subpart I of part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended … (a) IN GENERAL- The Secretary, acting through the appropriate agencies of the Public Health Service, … Part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended by adding at

53. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - Their Needs • Shared Decision-Making • Support Groups and Self-Care • Planned Visits • Group Visits • Service … Recovery Programs • Standards for Customer Service • Reminder Systems for Preventive Services and

54. Provider-Offered Insurance Products among U.S. Health Systems, 2016 (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief5-insurance-products.pdf
    January 01, 2019 - HMO and PPO products are more common than indemnity fee-for-service plans. 39% of systems (N=626) offer … an insurance product Indemnity fee-for-service plan Health maintenance organization (HMO) … Across systems of all sizes, HMO and PPO products are more common than indemnity fee-for-service plans … health maintenance organization (HMO), preferred provider organization (PPO), and indemnity fee-for-service … non-Federal general acute care hospital within the system reported having HMO, PPO, or indemnity fee-for-service

55. NCEPCR Research Fellows | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/ncepcr/about/researcher-fellows/index.html
    April 01, 2024 - Opportunities NCEPCR Research Fellows NCEPCR participates in AHRQ’s Junior Staff Service … Aimee Eden as a Junior Service Fellow with AHRQ's Center for Evidence and Practice Improvement.

56. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
    February 01, 2020 - about costs of care S S Coordination of care S C Cultural competence S S Customer service …   Providers' use of information to coordinate patient care (new to version 3.0) Customer service … Health plan customer service Helpful, courteous, and respectful office staff Return to … ’s and consumer's experience of care organized by topic area (e.g., access, communication, customer service

57. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
    December 01, 2020 - Neighborhood Health Plan of Rhode Island Topic: Improving enrollee experience with a health plan’s customer service … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … To learn more about the issues affecting the CAHPS customer service scores, the plan began collecting … been able to maintain improvements in its CAHPS scores on the “courtesy and respect” and “customer service

58. Healthcare Expenditures Among Persons With High Expenses | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/data/visualizations/healthcare-expenditures.html
    April 01, 2024 - hypertension, diabetes), demographic group (age, race), payment source (e.g., Medicare), and type of service … Categories—Type of Service: For persons in the bottom 50 percent expenditure tier, more than half of

59. Electronic Library | Agency for Healthcare Research and Quality
    teamstepps.ahrq.gov/policy/foia/foiaindx.html
    December 01, 2020 - Electronic Library Annual Reports Privacy Act Reference Materials Contacts HHS FOIA Requester Service … and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service

60. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    teamstepps.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2013_hp-chartbook.pdf
    January 01, 2013 - ........................................................... 9 Health Plan Information and Customer Service … Adult Medicaid sector for all composites and ratings except for Health Plan Information and Customer Service … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat