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  1. pcmh.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - to Making Healthcare Safer IV in coming months: fatigue and sleepiness of clinicians due to hours of service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  2. pcmh.ahrq.gov/news/newsletters/e-newsletter/903.html
    March 01, 2024 - Current vacancies include: Junior Staff Service Fellow . Application deadline: March 8. … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  3. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - .......................................................... 16 Health Plan Information and Customer Service … *Data not available for 2007 Health Plan Information and Customer Service Figure 1-7. … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Introduction-2023Dec.pdf
    December 01, 2023 - Master Beneficiary Summary File (MBSF)— Base A/B/C/D Person level 2016 Medicare NA Medicare fee-for-service … • Data in CSV, SAS, or Stata format. • More than 18 million people with over 30 million hospital service … outpatient hospitals, ambulatory surgical centers, and critical access hospitals), and • Fee-for-service … designed to produce nationally representative estimates of person-level characteristics and hospital service … Raking methods were used to produce weights that conform demographics and hospital service utilization
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - 59% 73% 74% 69% How Well Doctors Communicate 74% 78% 79% 79% Health Plan Information and Customer Service … 2017 How Well Doctors Communicate Getting Care Quickly Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at
  6. pcmh.ahrq.gov/news/newsletters/e-newsletter/880.html
    September 01, 2023 - Senior Staff Service Fellow , Center for Quality Improvement and Patient Safety Application deadline: … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  7. pcmh.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
    August 01, 2015 - Arthur Kaufman, MD, et al Select to view site A Health Care Cooperative Extension Service … Mold, MD, MPH Select for PDF file A Cooperative Extension Service for Primary Care in Oklahoma … College of Medicine Select for PPT file What Providers Want From the Primary Care Extension Service … Medicine discusses the results of a survey that asks providers what aspects of the Primary Care Extension Service
  8. pcmh.ahrq.gov/practiceimprovement/delivery-initiative/mccannon/index.html
    December 01, 2020 - Gainsharing Demonstration The Spread Problem Variation in the Implementation of California's Full-Service … Scaling up health service delivery . Geneva: The World Health Organization, 2007. … Diffusion of Innovations in Service Organizations: Systematic Review and Recommendations.
  9. pcmh.ahrq.gov/funding/training-grants/announcements.html
    December 01, 2022 - Grants Management Contracts Announcements AHRQ National Research Service
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/sdoh/sdoh-environmental-scan.xlsx
    April 29, 2021 - area 2012 to 2016 N Y Y N N N Y National Weather Service National Weather Service https://www.weather.gov … Cancer Statistics (USCS) https://www.cdc.gov/cancer/uscs/dataviz/download_data.htm N Y Y Health service … The Trust for Public Land ParkServe https://www.tpl.org/parkserve/downloads N N N Ten-minute walk service … For each park, the team created a 10-minute walkable service area using a nationwide walkable road network … All populated areas in a city that fall outside of a 10-minute walk service area are assigned a level
  11. pcmh.ahrq.gov/page/building-evidence-base-medical-home-what-sample-and-sample-size-do-studies-need
    October 01, 2011 - Health care costs and service use vary substantially. … Costs and service use should be measured among those most likely to incur high health care costs, such … Evaluating these outcomes is easier because there is less variation in them than in cost and service … The modest improvement will likely not be sufficient to detect plausible effects on cost and service … View table 3 in new window If researchers measure effects on cost and service use among a subset of
  12. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/karen-posey.pdf
    April 13, 2016 - Plan Outside-In (Insights) Execution Rating of Health Plan Access to Health Care Customer Service … to Results Strategic / Business Plan Outside-In (Insights) Execution Focus Areas Customer Service
  13. pcmh.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
    March 11, 2022 - Food and Drug Administration HRSA Health Resources and Services Administration IHS Indian Health Service … Indian Health Service • Enhanced Adverse Event Reporting Capabilities: o Reporting of adverse events
  14. pcmh.ahrq.gov/policymakers/hrqa99c.html
    October 01, 2014 - Such officers and employees may not receive compensation for service on such groups in addition to the … (b) RULES OF CONSTRUCTION- (1) IN GENERAL- Section 901(a) of the Public Health Service Act (as added … Subpart I of part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended … (a) IN GENERAL- The Secretary, acting through the appropriate agencies of the Public Health Service, … Part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended by adding at
  15. pcmh.ahrq.gov/page/medical-home-what-do-we-know-what-do-we-need-know-review-earliest-evidence-effectiveness-of-the-patient-centered-medical-home-model-table-2
    March 01, 2013 - Patients Limited to Patients With Chronic Physical or Mental Illness Includes Patients With Both Fee-for- Service … Advantage   Yes     Practices across the United States   36   Care Management Plus Medicare fee-for-service
  16. pcmh.ahrq.gov/cahps/surveys-guidance/dental/about/survey-measures.html
    April 01, 2018 - Q27        How often did your dental plan's customer service give you the information or help you needed … Q28        How often did your dental plan's customer service staff treat you with courtesy and respect
  17. pcmh.ahrq.gov/policy/electronic/disclaimers/index.html
    October 01, 2014 - Endorsement Disclaimer Reference on this Web site to any specific commercial products, process, service … For site security purposes and to ensure that this service remains available to all users, software programs
  18. pcmh.ahrq.gov/pcor/index.html
    AHRQ’s Healthcare Extension Service
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/4_zoe_vecchio_and_sandra_schultz.pdf
    February 11, 2015 - Webcast CHOC Children’s Hospital, Orange County, California Sandra Schultz Manager of Customer Service … Zoë Vecchio Director of Service Excellence 49 Agenda 1.CHOC’s choice to transition to
  20. pcmh.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
    July 01, 2018 - infrastructure; and builds relationships with tribal and other AI/AN organizations, the Indian Health Service … Results of Baseline American Indian CAHPS ® survey lead to implementation of customer service quality … The Wind River IHS/Tribal Working Group selected customer service as the targeted area for improvement … A QI strategy was developed to improve customer service that included presentations from three experts … in customer service, monthly incentives tied to specific customer service indicators, and competition

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