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Showing results for "service".

21. Appendix B. Detailed Research Domain Framework Definitions and Classification Rules | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/healthsystemsresearch/hspc-research-study/appendix-b.html
    June 01, 2020 - some aspect of health service cost or resource utilization.  … Some of our domain definitions make distinctions between studies that examine health service delivery … This category includes research studies that contribute to health service development but do not yet … It includes measures of patient experience or satisfaction with a particular health service.  … A project examining the effect of a wraparound service model on clinical, behavioral, and functional

22. Researchers Identify Risk Factors for Pneumonia After Cardiac Surgery | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/news/newsletters/e-newsletter/896.html
    January 01, 2024 - Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities . … Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities Health … The initiative— AHRQ’s Healthcare Extension Service: State-Based Solutions to Healthcare Improvement … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

23. Early Evidence on the Patient-Centered Medical Home - Table 2 | PCMH Resource Center
    pcmh.ahrq.gov/page/early-evidence-patient-centered-medical-home-table-2
    February 01, 2012 - Quality Outcomes: Health Outcomes Quality Outcomes: Mortality 7 4 2 3 3 2 Cost and Service … Use Outcomes: Costs (with or without the Intervention) Cost and Service Use Outcomes: Hospital Use … Cost and Service Use Outcomes: Emergency Department Use 11 12 9 4 5 3 Experience of

24. Examples of Health Plan Quality Measures for Consumers | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - Patient-Centeredness Measures Health plan members’ reports on the care and service they received from … Measures Descriptive measures can convey the health plan’s capacity for providing high-quality care and service … measures varies depending upon the plan type [i.e., Health Maintenance Organizations (HMOs), Point-of-Service

25. Advanced Methods in Delivery System Research – Planning, Executing, Analyzing, and Reporting Research on Delivery System Improvement Webinar #1: Fuzzy Set Analysis
    pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/improve/coordination/webinar03/logic_models.pptx
    July 15, 2013 - His presentation today draws on his AHRQ-funded research on Full Service Partnerships for housing and … philosophy, service array, team structure Why use a Fidelity Scale to Study FSPs? … philosophy Housing process and structure Separation of housing and services Service philosophy Service … array / team structure Service array Team structure Qualitative Analysis Reveal Implementation Factors … Array Treatment Housing / Service Philosophy Fidelity Gnomes Plan for Profit South Park, S2, Ep17

26. Director Robert Otto Valdez, Ph.D., M.H.S.A. | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cpi/centers/od/director-valdez-bio.html
    October 01, 2023 - Department of Health and Human Services as Deputy Assistant Secretary for Health (Public Health Service … His public service includes serving as Chairman of the New Mexico Community Foundation, Chairman of the … Valdez’s internationally recognized expertise in health services research as well as his government service

27. Issue Brief Explores the Unique Challenges of Studying and Improving Diagnostic Safety for Children | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/news/newsletters/e-newsletter/879.html
    September 01, 2023 - promoted and supported evidence-based treatment and recovery practices, the recovery community and service … In alignment with activities by HHS’ Substance Abuse and Mental Health Service Administration and others … Senior Staff Service Fellow , Center for Quality Improvement and Patient Safety Application deadline: … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

28. Forms and Electronic Applications | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/funding/process/app-forms/index.html
    November 01, 2015 - SF 424 (R&R) Application and Electronic Submission Information PHS 398 Competing—Public Health Service … 6701 Rockledge Drive, Suite 1040, MSC 7710 Bethesda, MD 20892-7710 (United States Postal Service … (USPS) Express or Regular mail) or Bethesda, MD 20817 (Express/Courier Non-USPS Service) … Kirschstein National Research Service Award Individual Fellowship Application Form ** to be used ONLY

29. The CAHPS Ambulatory Care Improvement Guide: Practical Strategies for Improving Patient Experience | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
    March 01, 2023 - information (AC), communication between patients and providers (PC), coordination of care (CC), customer service … KB)—AC, PC, HP Group Visits ( PDF , 232 KB)—AC, PC, HP Price Transparency ( PDF , 239 KB)—AC Service … Recovery Programs ( PDF , 748 KB)—CS Standards for Customer Service ( PDF , 708 KB)—CS Reminder

30. Overview of the Application Process | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/funding/process/grant-app-basics/appover.html
    October 01, 2014 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs F31 Predoctoral Individual National Research Service Award (Minority Program) … F32 Postdoctoral Individual National Research Service Award To provide postdoctoral research training … Training Programs T32 Institutional National Research Service Award (RFA Only) To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral

31. Examples of Physician Quality Measures for Consumers | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/measures/setting/physician/examples.html
    September 01, 2019 - Patient-Centeredness Measures: Patients' reports on the care and service they received from their physicians … Timeliness Measures: Patients' reports on the timeliness of care and service they received from their … domain, descriptive measures can convey the physician's capacity for providing quality of care and service

32. HHS AHRQ Freedom of Information Annual Report - FY 2010 | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - HHS and OPDIV Freedom of Information Officers/FOIA Requester Service Centers: Health and Human Services … FDA—Food and Drug Administration HRSA—Health Resources and Services Administration IHS—Indian Health Service … OIG—Office of the Inspector General OPHS—Office of Public Health and Science PHS—Public Health Service … FOIA Fees Electronic Library Privacy Act Reference Materials Contacts HHS FOIA Requester Service … and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service

33. Comparative Reports on Health Plans | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
    December 01, 2022 - options allows users to view plan materials by county in California and compare the quality of care and service … scores reflect how well the health plan provides members with access to needed care and good customer service … health plan, member complaints and changes in the health plan’s performance, and health plan customer service … with illness, preventive and well-care for adults and children, and member experience with access and service … includes ratings in five separate categories of health plan performance: Doctors Communication and Service

34. 2019 CAHPS Health Plan Survey Database Chartbook (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Customer service staff courteous and respectful 13,804 Rating 0-6 7-8 9-10 N 0 % 2 0 % 40% 6 … 16% 26% 58% 4,944 Customer service staff at child's health plan courteous and respectful 6% … 77,578 Customer service staff courteous and respectful 78,132 Rating 0-6 7-8 9-10 N 0 % 2 0 … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at

35. Introducing the CAHPS Child Hospital Survey (Webcast) | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/news-and-events/events/20150122/webcast_01_22_15.html
    April 01, 2023 - Children’s Hospital of Chicago Child HCAHPS (PDF, 485 KB)   Sandra Schultz Manager of Customer Service … CHOC Children’s Hospital   Zoë Vecchio, MA Director of Service Excellence CHOC Children’s Hospital

36. Comparative Health System Performance Initiative: National Bureau of Economic Research Center of Excellence | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/chsp/about-chsp/centers/nber.html
    July 01, 2019 - examination of organizational features of health systems in the United States (e.g., size, composition, service … physician practices’ commercial prices for office visits and the quality and use of care among fee-for-service … geographic location explain variation in inpatient pediatric services over time, as well as whether service … Enrollment, Chain, and Ownership System [PECOS], Medicare and commercial claims, SK&A, Internal Revenue Service … these providers to the markets in which they participate (e.g., hospital referral regions, primary care service

37. Section 6: Strategies for Improving Patient Experience with Ambulatory Care | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 - three core survey domains of access to health care, communication, coordination of care, and customer service … Recovery Programs (6.P)       X   Standards for Customer Service (6.Q)       X … Health Plan Customer Service Health Plan Information and Customer Service Health Plan Customer … Service Coordination of care (not included) Care Coordination How Well Doctors Coordinate Care … Unpublished presentation by Clifford Rowley, Director of Member Service and Satisfaction, HealthPlus

38. Examples of Hospital Quality Measures for Consumers | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/talkingquality/measures/setting/hospitals/examples.html
    March 01, 2016 - Patient-Centeredness Measures Patients’ reports on the care and service they received from the hospital … Timeliness Measures Patients’ reports on the timeliness of care and service they received from the … IOM domain, descriptive measures can convey the hospital’s capacity for providing quality of care and service

39. Electronic Library | Agency for Healthcare Research and Quality
    pcmh.ahrq.gov/policy/foia/foiaindx.html
    December 01, 2020 - Electronic Library Annual Reports Privacy Act Reference Materials Contacts HHS FOIA Requester Service … and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service

40. Creating an Improvement Culture (pdf file)
    pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
    January 01, 2011 - We look at “CareFirst Service,” how do we treat our patients and visitors, “People,” how do we recruit … So it’s very important for us that we have a consistent service across all of our service lines and … Slide 13 Now if we go to the next slide, I just want to touch on a few of the service tactics. … , then they need to get great service. … Slide 15 If you go to the next slide, that’s just a sample of one of our service recovery coupons.