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Total Results: 1,423 records

Showing results for "service".

61. Implementing the New CAHPS® Protocol for Obtaining Patient Comments About Their Care (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/nyp-webinar-servati-demo-project.pdf
    October 29, 2018 - To reach this goal, we need your feedback about the quality of care and service that you received during … On an ongoing basis, we use the survey results and your suggestions to improve care, service, and the … To reach this goal, we need your feedback about the quality of care and service that you received during … We carefully review your answers and comments along with others so we can provide better care and service

62. 2022 Medicaid and Children's Health Insurance (CHIP) Chartbook (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2022-hp-chartbook.pdf
    January 01, 2022 - How Well Doctors Communicate and Health Plan Information and Customer Service showed smaller declines … service was courteous and respectful 80% 80% 81% 82% 75% CAHPS Health Plan Survey Database 2022 … 69% 68% 69% 70% 66% Customer service at child’s health plan gave necessary information or help 58% … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at your

63. Healthcare Research and Quality Act of 1999 | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/policymakers/hrqa99a.html
    October 01, 2014 - of January, one thousand nine hundred and ninety-nine An Act to amend title IX of the Public Health Service … AMENDMENT TO THE PUBLIC HEALTH SERVICE ACT. … (a) IN GENERAL- Title IX of the Public Health Service Act (42 U.S.C. 299 et seq.) is amended to read … (a) IN GENERAL- There is established within the Public Health Service an agency to be known as the Agency

64. Freedom of Information Act (FOIA) | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/policy/foia/index.html
    September 01, 2018 - Electronic Library Annual Reports Privacy Act Reference Materials Contacts HHS FOIA Requester Service … and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service

65. Section 1: About the CAHPS Ambulatory Care Improvement Guide | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
    February 01, 2020 - about costs of care S S Coordination of care S C Cultural competence S S Customer service …   Providers' use of information to coordinate patient care (new to version 3.0) Customer service … Health plan customer service Helpful, courteous, and respectful office staff Return to … ’s and consumer's experience of care organized by topic area (e.g., access, communication, customer service

66. Accreditation and Continuing Education Units | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
    March 01, 2024 - Pharmacists with questions can contact NABP customer service  help@nabp.pharmacy . … Pharmacists with questions can contact NABP customer service ( help@nabp.pharmacy ). … Pharmacists with questions can contact NABP customer service ( help@nabp.pharmacy ).

67. AHRQ Views: A Unique Effort To Advance Care for People Living With Long COVID | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsletters/e-newsletter/905.html
    March 01, 2024 - is the subject of a new blog post by Agency Director Robert Otto Valdez, Ph.D., M.H.S.A., and Staff Service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

68. Receipt and Referral Process | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/funding/process/review/refproc.html
    March 01, 2019 - of Health 6701 Rockledge Drive, Suite 1040 MSC 7710 Bethesda, MD 20892-7710 (United States Postal Service … (USPS) Express or Regular mail) or Bethesda, MD 20817 (Express/Courier Non-USPS Service) The telephone

69. Videos | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/questions/videos/index.html
    August 01, 2021 - Public Service Announcement . … Public Service Announcement You're in Charge: Fran Drescher PSA Fran Drescher offers helpful advice

70. Office of Management Services (OMS) | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/cpi/centers/oms/index.html
    January 01, 2021 - and renovation programs, as well as Federal Occupational Health activities; oversees Public Health Service … allocation and utilization of human capital resources; serves as liaison to the Equal Employment Opportunity service

71. AHRQ-Funded Studies Highlight Dental Antibiotic Prescribing Trends | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsletters/e-newsletter/877.html
    August 01, 2023 - Current vacancies include: Senior Staff Service Fellow , Center for Quality Improvement and Patient … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

72. Advancing Methods of Implementing and Evaluating Patient Experience Improvement Using CAHPS® Surveys: Summary of Presentations | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
    December 01, 2020 - Neighborhood Health Plan of Rhode Island Topic: Improving enrollee experience with a health plan’s customer service … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … To learn more about the issues affecting the CAHPS customer service scores, the plan began collecting … been able to maintain improvements in its CAHPS scores on the “courtesy and respect” and “customer service

73. Introducing the CAHPS Child Hospital Survey (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20150122/3_barbara_burke.pdf
    June 09, 2012 - timely, efficient and equitable care 40 Impetus for Change • 14+ years on journey of service … excellence • Service Principles developed and embedded in culture, core competencies and performance … Time Spent Rounding (min) Food Service Issues *EVS Issues Communication / Care Coordination

74. Patient Narratives Can Catalyze Staff Improvement and Bolster Survey Scores | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsletters/e-newsletter/900.html
    February 01, 2024 - to Making Healthcare Safer IV in coming months: fatigue and sleepiness of clinicians due to hours of service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

75. AHRQ Stats: Relationship Between Electronic Nicotine Use and General Health | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsletters/e-newsletter/903.html
    March 01, 2024 - Current vacancies include: Junior Staff Service Fellow . Application deadline: March 8. … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

76. 2015 CAHPS Health Plan Survey Database Chartbook (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2015_hp-chartbook.pdf
    January 01, 2015 - .......................................................... 16 Health Plan Information and Customer Service … *Data not available for 2007 Health Plan Information and Customer Service Figure 1-7. … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

77. Introduction to Synthetic Healthcare Database for Research (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Introduction-2023Dec.pdf
    December 01, 2023 - Master Beneficiary Summary File (MBSF)— Base A/B/C/D Person level 2016 Medicare NA Medicare fee-for-service … • Data in CSV, SAS, or Stata format. • More than 18 million people with over 30 million hospital service … outpatient hospitals, ambulatory surgical centers, and critical access hospitals), and • Fee-for-service … designed to produce nationally representative estimates of person-level characteristics and hospital service … Raking methods were used to produce weights that conform demographics and hospital service utilization

78. 2017 CAHPS Health Plan Survey Database Chartbook (pdf file)
    pbrn.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2017_hp-chartbook.pdf
    January 01, 2017 - 59% 73% 74% 69% How Well Doctors Communicate 74% 78% 79% 79% Health Plan Information and Customer Service … 2017 How Well Doctors Communicate Getting Care Quickly Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at

79. AHRQ Views Blog Post: With TeamSTEPPS 3.0, AHRQ Refreshes a Landmark Patient Safety Training Curriculum | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/news/newsletters/e-newsletter/880.html
    September 01, 2023 - Senior Staff Service Fellow , Center for Quality Improvement and Patient Safety Application deadline: … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ

80. AHRQ Infrastructure for Maintaining Primary Care Transformation (IMPaCT) Grants | Agency for Healthcare Research and Quality
    pbrn.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
    August 01, 2015 - Arthur Kaufman, MD, et al Select to view site A Health Care Cooperative Extension Service … Mold, MD, MPH Select for PDF file A Cooperative Extension Service for Primary Care in Oklahoma … College of Medicine Select for PPT file What Providers Want From the Primary Care Extension Service … Medicine discusses the results of a survey that asks providers what aspects of the Primary Care Extension Service