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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2014_hp-chartbook.pdf
January 01, 2014 - ......................................................... 12
Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always
Health Plan Information & Customer Service
In the last 6 months, how often did your … health plan’s customer
service give you the information or help you needed? … Never - Always
In the last 6 months, how often did your health plan’s customer
service staff treat
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monahrq.ahrq.gov/policymakers/hrqa99c.html
October 01, 2014 - Such officers and employees may not receive compensation for service on such groups in addition to the … (b) RULES OF CONSTRUCTION- (1) IN GENERAL- Section 901(a) of the Public Health Service Act (as added … Subpart I of part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended … (a) IN GENERAL- The Secretary, acting through the appropriate agencies of the Public Health Service, … Part D of title III of the Public Health Service Act (42 U.S.C. 254b et seq.) is amended by adding at
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monahrq.ahrq.gov/news/newsletters/e-newsletter/892.html
December 01, 2023 - anticoagulants, opioid stewardship and addressing fatigue and sleepiness of clinicians due to hours of service … During weeks with high COVID-19 admissions, occupancy declined for many service lines, with occupancy … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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monahrq.ahrq.gov/news/newsletters/e-newsletter/902.html
February 01, 2024 - for Disease Control and Prevention, the Centers for Medicare & Medicaid Services, the Indian Health Service … Staff service fellows may work with administrative protocols, gain access to AHRQ-sponsored datasets … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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monahrq.ahrq.gov/research/findings/factsheets/minority/amindbrf/index.html
July 01, 2018 - infrastructure; and builds relationships with tribal and other AI/AN organizations, the Indian Health Service … Results of Baseline American Indian CAHPS ® survey lead to implementation of customer service quality … The Wind River IHS/Tribal Working Group selected customer service as the targeted area for improvement … A QI strategy was developed to improve customer service that included presentations from three experts … in customer service, monthly incentives tied to specific customer service indicators, and competition
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monahrq.ahrq.gov/news/newsletters/e-newsletter/863.html
May 01, 2023 - Nurse staffing and inpatient mortality in the English National Health Service: a retrospective longitudinal … Junior Staff Service Fellow . Application deadline: May 10. … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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monahrq.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Their Needs
• Shared Decision-Making
• Support Groups and Self-Care
• Planned Visits
• Group Visits
• Service … Recovery Programs
• Standards for Customer
Service
• Reminder Systems for
Preventive Services and
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monahrq.ahrq.gov/sites/default/files/wysiwyg/chsp/data/chsp-brief5-insurance-products.pdf
January 01, 2019 - HMO and PPO products are more common than indemnity fee-for-service plans.
39% of systems (N=626)
offer … an insurance
product
Indemnity
fee-for-service plan
Health maintenance
organization (HMO) … Across systems of all
sizes, HMO and PPO products are more common than indemnity fee-for-service plans … health
maintenance organization (HMO), preferred provider organization
(PPO), and indemnity fee-for-service … non-Federal general acute
care hospital within the system reported having HMO, PPO, or
indemnity fee-for-service
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monahrq.ahrq.gov/news/newsletters/e-newsletter/858.html
April 01, 2023 - Applicants should submit a résumé and statement of service before the May 27 deadline. … AHRQ in the Professional Literature
A review of infectious disease epidemiology in emergency medical service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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monahrq.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool9_trans_care.docx
July 28, 2016 - PCMH, health home care manager, as applicable
· Contact community clinical, behavioral, and social service … Develop individualized transitional care plan
· Share plan with ED, outpatient providers, community service … Initiate initial eligibility screen for services (health home, adult day, etc.) or allow social/support service
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monahrq.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-111921.pdf
March 11, 2022 - Food and Drug Administration
HRSA Health Resources and Services Administration
IHS Indian Health Service … Indian Health
Service
• Enhanced Adverse Event Reporting Capabilities:
o Reporting of adverse events
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monahrq.ahrq.gov/ncepcr/about/researcher-fellows/index.html
April 01, 2024 - Opportunities
NCEPCR Research Fellows
NCEPCR participates in AHRQ’s Junior Staff Service … Aimee Eden as a Junior Service Fellow with AHRQ's Center for Evidence and Practice Improvement.
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monahrq.ahrq.gov/cahps/news-and-events/events/2020-meeting-summary.html
December 01, 2020 - Neighborhood Health Plan of Rhode Island
Topic: Improving enrollee experience with a health plan’s customer service … Neighborhood identified a need to focus on improving customer service by oversampling plan members, analyzing … To learn more about the issues affecting the CAHPS customer service scores, the plan began collecting … been able to maintain improvements in its CAHPS scores on the “courtesy and respect” and “customer service
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monahrq.ahrq.gov/cahps/quality-improvement/improvement-guide/1-about/index.html
February 01, 2020 - about costs of care
S
S
Coordination of care
S
C
Cultural competence
S
S
Customer service …
Providers' use of information to coordinate patient care (new to version 3.0)
Customer service … Health plan customer service
Helpful, courteous, and respectful office staff
Return to … ’s and consumer's experience of care organized by topic area (e.g., access, communication, customer service
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monahrq.ahrq.gov/data/visualizations/healthcare-expenditures.html
April 01, 2024 - hypertension, diabetes), demographic group (age, race), payment source (e.g., Medicare), and type of service … Categories—Type of Service: For persons in the bottom 50 percent expenditure tier, more than half of
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monahrq.ahrq.gov/policy/foia/foiaindx.html
December 01, 2020 - Electronic Library
Annual Reports
Privacy Act
Reference Materials
Contacts
HHS FOIA Requester Service … and Drug Administration
HRSA - Health Resources and Services Administration
IHS - Indian Health Service
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monahrq.ahrq.gov/ncepcr/research-transform-primary-care/transform/tools-catalog/index.html
August 01, 2015 - Arthur Kaufman, MD, et al
Select to view site
A Health Care Cooperative Extension Service … Mold, MD, MPH
Select for PDF file
A Cooperative Extension Service for Primary Care in Oklahoma … College of Medicine
Select for PPT file
What Providers Want From the Primary Care Extension Service … Medicine discusses the results of a survey that asks providers what aspects of the Primary Care Extension Service
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monahrq.ahrq.gov/news/newsletters/e-newsletter/766.html
June 01, 2021 - Effect of enhanced primary care for people with serious mental illness on service use and screening. … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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monahrq.ahrq.gov/teamstepps-program/training/accreditation-ceus.html
March 01, 2024 - Pharmacists with questions can contact NABP customer service help@nabp.pharmacy . … Pharmacists with questions can contact NABP customer service ( help@nabp.pharmacy ). … Pharmacists with questions can contact NABP customer service ( help@nabp.pharmacy ).
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monahrq.ahrq.gov/news/newsletters/e-newsletter/905.html
March 01, 2024 - is the subject of a new blog post by Agency Director Robert Otto Valdez, Ph.D., M.H.S.A., and Staff Service … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ