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  1. healthcare411.ahrq.gov/funding/process/mechanisms/index.html
    December 01, 2020 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs F31 Predoctoral Individual National Research Service Award (Minority Program) … F32 Postdoctoral Individual National Research Service Award To provide postdoctoral research training … Training Programs T32 Institutional National Research Service Award (RFA Only) To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral
  2. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
    January 01, 2019 - Customer service staff courteous and respectful 13,804 Rating 0-6 7-8 9-10 N 0 % 2 0 % 40% 6 … 16% 26% 58% 4,944 Customer service staff at child's health plan courteous and respectful 6% … 77,578 Customer service staff courteous and respectful 78,132 Rating 0-6 7-8 9-10 N 0 % 2 0 … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at
  3. healthcare411.ahrq.gov/news/newsletters/e-newsletter/797.html
    January 01, 2022 - Today's Headlines: Geographic Variation in Medicare Fee-For-Service Spending Declines after Affordable … Care Act (ACA), AHRQ-funded researchers examined trends in geographic variation in Medicare fee-for-service … The cross-sectional study, published in JAMA Health Forum , included all fee-for-service Medicare enrollees … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  4. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
    January 01, 2011 - We look at “CareFirst Service,” how do we treat our patients and visitors, “People,” how do we recruit … So it’s very important for us that we have a consistent service across all of our service lines and … Slide 13 Now if we go to the next slide, I just want to touch on a few of the service tactics. … , then they need to get great service. … Slide 15 If you go to the next slide, that’s just a sample of one of our service recovery coupons.
  5. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
    January 01, 2023 - Customer service gave necessary information or help Customer service was courteous and respectful … Customer service at child 's health plan gave necessary information or help Customer service staff … Customer service at child 's health plan gave necessary information or help Customer service staff … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at your
  6. healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
    September 01, 2020 - what enrollee had to say Q15        Doctor spent enough time with enrollee Health Plan Customer Service … Q22        Customer service gave necessary information/help Q23        Customer service was courteous
  7. healthcare411.ahrq.gov/news/newsletters/e-newsletter/896.html
    January 01, 2024 - Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities . … Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities Health … The initiative— AHRQ’s Healthcare Extension Service: State-Based Solutions to Healthcare Improvement … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  8. healthcare411.ahrq.gov/policy/foia/foiafy10.html
    November 01, 2020 - HHS and OPDIV Freedom of Information Officers/FOIA Requester Service Centers: Health and Human Services … FDA—Food and Drug Administration HRSA—Health Resources and Services Administration IHS—Indian Health Service … OIG—Office of the Inspector General OPHS—Office of Public Health and Science PHS—Public Health Service … FOIA Fees Electronic Library Privacy Act Reference Materials Contacts HHS FOIA Requester Service … and Drug Administration HRSA - Health Resources and Services Administration IHS - Indian Health Service
  9. healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
    July 28, 2016 - Most hospitals define “Medicare” as specifically Medicare fee for service. 2. … [Name] Contact Name, Number: Service: Eligibility: Food [Name] Contact Name, Number: Service: … Number: Service: Eligibility: Volunteer Navigators/Assistants [Name] Contact Name, Number: Service … Hours: Planned service routes at 6am, 12pm, and 6pm, Mon-Fri. … • How many patients were effectively linked to [the service] this month?
  10. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
    January 01, 2018 - Composite 12% 20% 68% 16,374 Customer service gave necessary information or help 18% 25% 57% … 16,249 Customer service staff courteous and respectful 6% 16% 78% 16,227 Rating 0 to 6 7 to … 17% 24% 59% 22,363 Customer service staff at child’s health plan courteous and respectful 6% … service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service at
  11. healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
    January 01, 2020 - 11% 20% 68% 14,618 Customer service at child's health plan gave necessary information or help 17% … 24% 59% 14, 509 Customer service staff at child's health plan was courteous and respectful 6% … 57% 2,917 Customer service staff at ch ild's health plan was courteous and respectful 5% 18% 76% … Response Options • Never • Sometimes • Usually • Always Health Plan Information & Customer Service … In the last 6 months, how often did your health plan’s customer service give you the information or
  12. healthcare411.ahrq.gov/funding/process/grant-app-basics/appover.html
    October 01, 2014 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs F31 Predoctoral Individual National Research Service Award (Minority Program) … F32 Postdoctoral Individual National Research Service Award To provide postdoctoral research training … Training Programs T32 Institutional National Research Service Award (RFA Only) To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral
  13. healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
    March 01, 2023 -     Group Visits (6.M) X X     X Price Transparency (6.N) X         Service … Recovery Programs (6.P)       X   Standards for Customer Service (6.Q)       X … Health Plan Customer Service Health Plan Information and Customer Service Health Plan Customer … Service Coordination of care (not included) Care Coordination How Well Doctors Coordinate Care … Unpublished presentation by Clifford Rowley, Director of Member Service and Satisfaction, HealthPlus
  14. healthcare411.ahrq.gov/news/newsletters/e-newsletter/879.html
    September 01, 2023 - promoted and supported evidence-based treatment and recovery practices, the recovery community and service … In alignment with activities by HHS’ Substance Abuse and Mental Health Service Administration and others … Senior Staff Service Fellow , Center for Quality Improvement and Patient Safety Application deadline: … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
  15. healthcare411.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
    December 01, 2022 - options allows users to view plan materials by county in California and compare the quality of care and service … scores reflect how well the health plan provides members with access to needed care and good customer service … health plan, member complaints and changes in the health plan’s performance, and health plan customer service … with illness, preventive and well-care for adults and children, and member experience with access and service … includes ratings in five separate categories of health plan performance: Doctors Communication and Service
  16. healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-aian-diabetes.pdf
    December 01, 2018 - Some AI/AN patients receive care at Indian Health Service (IHS) hospitals. … Hospital admissions for uncontrolled diabetes per 100,000 population age 18 and over in Indian Health Service … Hospital admissions for uncontrolled diabetes per 100,000 population age 18 and over in Indian Health Service … Indian Health Service.
  17. healthcare411.ahrq.gov/gam/summaries/domain-definitions/index.html
    July 01, 2018 - , and the patients who either do or do not receive the service in the numerator. … Use of service measures can assess encounters, tests, or interventions that are not supported by evidence … for the appropriateness of the service for the specified individuals. … Example: The percentage of smokers in a county reporting that they have seen or heard public service … that are not linked to evidence of the appropriateness of the service for the population.
  18. healthcare411.ahrq.gov/funding/process/app-forms/index.html
    November 01, 2015 - SF 424 (R&R) Application and Electronic Submission Information PHS 398 Competing—Public Health Service … 6701 Rockledge Drive, Suite 1040, MSC 7710 Bethesda, MD 20892-7710 (United States Postal Service … (USPS) Express or Regular mail) or Bethesda, MD 20817 (Express/Courier Non-USPS Service) … Kirschstein National Research Service Award Individual Fellowship Application Form ** to be used ONLY
  19. healthcare411.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Codebook.pdf
    December 01, 2023 - ................................................................................45 SRVC_BEG_DATE: Service … ................................................................................46 SRVC_END_DATE: Service … begin date MMDDYYYY Service begin date . … end date of a claim General Notes: SRVC_END_DATE reports the end date of service for a particular … end date MMDDYYYY Service end date .
  20. healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
    December 01, 2022 - Patient-Centeredness Measures Health plan members’ reports on the care and service they received from … Measures Descriptive measures can convey the health plan’s capacity for providing high-quality care and service … measures varies depending upon the plan type [i.e., Health Maintenance Organizations (HMOs), Point-of-Service

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