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healthcare411.ahrq.gov/funding/process/mechanisms/index.html
December 01, 2020 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs
F31
Predoctoral Individual National Research Service Award (Minority Program) … F32
Postdoctoral Individual National Research Service Award
To provide postdoctoral research training … Training Programs
T32
Institutional National Research Service Award (RFA Only)
To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Customer service staff courteous and respectful 13,804
Rating 0-6 7-8 9-10
N
0 % 2 0 % 40% 6 … 16% 26% 58% 4,944
Customer service staff at child's health plan courteous and
respectful 6% … 77,578
Customer service staff courteous and respectful 78,132
Rating 0-6 7-8 9-10
N
0 % 2 0 … service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/797.html
January 01, 2022 - Today's Headlines:
Geographic Variation in Medicare Fee-For-Service Spending Declines after Affordable … Care Act (ACA), AHRQ-funded researchers examined trends in geographic variation in Medicare fee-for-service … The cross-sectional study, published in JAMA Health Forum , included all fee-for-service Medicare enrollees … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Creating_an_Improvement_Culture_2011_10_01_Transcript.pdf
January 01, 2011 - We look at “CareFirst Service,” how do we treat our patients and visitors, “People,” how do we recruit … So it’s
very important for us that we have a consistent service across all of our service lines and … Slide 13
Now if we go to the next slide, I just want to touch on a few of the service tactics. … , then they need to
get great service. … Slide 15
If you go to the next slide, that’s just a sample of one of our service recovery coupons.
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2023-hp-chartbook.pdf
January 01, 2023 - Customer service gave necessary information or help
Customer service was courteous and respectful … Customer service at child 's health plan gave
necessary information or help
Customer service staff … Customer service at child 's health plan gave
necessary information or help
Customer service staff … service give you
the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at your
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healthcare411.ahrq.gov/cahps/surveys-guidance/hp/about/survey-measures.html
September 01, 2020 - what enrollee had to say
Q15 Doctor spent enough time with enrollee
Health Plan Customer Service … Q22 Customer service gave necessary information/help
Q23 Customer service was courteous
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healthcare411.ahrq.gov/news/newsletters/e-newsletter/896.html
January 01, 2024 - Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities . … Notice of Intent for AHRQ’s Healthcare Extension Service and Other Agency Funding Opportunities
Health … The initiative— AHRQ’s Healthcare Extension Service: State-Based Solutions to Healthcare Improvement … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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healthcare411.ahrq.gov/policy/foia/foiafy10.html
November 01, 2020 - HHS and OPDIV Freedom of Information Officers/FOIA Requester Service Centers:
Health and Human Services … FDA—Food and Drug Administration
HRSA—Health Resources and Services Administration
IHS—Indian Health Service … OIG—Office of the Inspector General
OPHS—Office of Public Health and Science
PHS—Public Health Service … FOIA Fees
Electronic Library
Privacy Act
Reference Materials
Contacts
HHS FOIA Requester Service … and Drug Administration
HRSA - Health Resources and Services Administration
IHS - Indian Health Service
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Most hospitals
define “Medicare” as specifically Medicare fee for service.
2. … [Name] Contact Name, Number:
Service:
Eligibility:
Food [Name] Contact Name, Number:
Service: … Number:
Service:
Eligibility:
Volunteer Navigators/Assistants [Name] Contact Name, Number:
Service … Hours: Planned service routes at 6am, 12pm, and 6pm, Mon-Fri. … • How many patients were effectively linked to [the service] this month?
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2018_hpchartbook.pdf
January 01, 2018 - Composite
12% 20% 68% 16,374
Customer service gave necessary
information or help
18% 25% 57% … 16,249
Customer service staff courteous and
respectful
6% 16% 78% 16,227
Rating 0 to 6 7 to … 17% 24% 59% 22,363
Customer service staff at child’s health
plan courteous and respectful
6% … service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2020_hp_chartbook.pdf
January 01, 2020 - 11% 20% 68% 14,618
Customer service at child's health plan gave necessary
information or help 17% … 24% 59% 14, 509
Customer service staff at child's health plan was courteous and
respectful
6% … 57% 2,917
Customer service staff at ch ild's health plan was courteous and
respectful 5%
18% 76% … Response Options
• Never
• Sometimes
• Usually
• Always
Health Plan Information & Customer Service … In the last 6 months, how often did your health plan’s customer service give
you the information or
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healthcare411.ahrq.gov/funding/process/grant-app-basics/appover.html
October 01, 2014 - research projects that enhance capabilities to contribute to extramural research of the Public Health Service … Fellowship Programs
F31
Predoctoral Individual National Research Service Award (Minority Program) … F32
Postdoctoral Individual National Research Service Award
To provide postdoctoral research training … Training Programs
T32
Institutional National Research Service Award (RFA Only)
To enable institutions … to make National Research Service Awards to individuals selected by them for predoctoral and postdoctoral
-
healthcare411.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 -
Group Visits (6.M)
X
X
X
Price Transparency (6.N)
X
Service … Recovery Programs (6.P)
X
Standards for Customer Service (6.Q)
X … Health Plan Customer Service
Health Plan Information and Customer Service
Health Plan Customer … Service
Coordination of care
(not included)
Care Coordination
How Well Doctors Coordinate Care … Unpublished presentation by Clifford Rowley, Director of Member Service and Satisfaction, HealthPlus
-
healthcare411.ahrq.gov/news/newsletters/e-newsletter/879.html
September 01, 2023 - promoted and supported evidence-based treatment and recovery practices, the recovery community and service … In alignment with activities by HHS’ Substance Abuse and Mental Health Service Administration and others … Senior Staff Service Fellow , Center for Quality Improvement and Patient Safety Application deadline: … If you have any questions or problems with the subscription service, email: updates@subscriptions.ahrq.gov … This service is provided to you at no charge by the Agency for Healthcare Research and Quality (AHRQ
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healthcare411.ahrq.gov/talkingquality/resources/comparative-reports/health-plans.html
December 01, 2022 - options allows users to view plan materials by county in California and compare the quality of care and service … scores reflect how well the health plan provides members with access to needed care and good customer service … health plan, member complaints and changes in the health plan’s performance, and health plan customer service … with illness, preventive and well-care for adults and children, and member experience with access and service … includes ratings in five separate categories of health plan performance: Doctors Communication and Service
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/dataspotlight-aian-diabetes.pdf
December 01, 2018 - Some AI/AN patients receive care at Indian Health Service (IHS) hospitals. … Hospital admissions for uncontrolled diabetes per 100,000 population age 18 and over in Indian
Health Service … Hospital admissions for uncontrolled diabetes per 100,000 population age 18 and over in Indian
Health Service … Indian Health Service.
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healthcare411.ahrq.gov/gam/summaries/domain-definitions/index.html
July 01, 2018 - , and the patients who either do or do not receive the service in the numerator. … Use of service measures can assess encounters, tests, or interventions that are not supported by evidence … for the appropriateness of the service for the specified individuals. … Example: The percentage of smokers in a county reporting that they have seen or heard public service … that are not linked to evidence of the appropriateness of the service for the population.
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healthcare411.ahrq.gov/funding/process/app-forms/index.html
November 01, 2015 - SF 424 (R&R) Application and Electronic Submission Information
PHS 398
Competing—Public Health Service … 6701 Rockledge Drive, Suite 1040, MSC 7710
Bethesda, MD 20892-7710
(United States Postal Service … (USPS) Express or Regular mail)
or
Bethesda, MD 20817 (Express/Courier Non-USPS Service) … Kirschstein National Research Service Award Individual Fellowship Application Form ** to be used ONLY
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healthcare411.ahrq.gov/sites/default/files/wysiwyg/data/SyH-DR-Codebook.pdf
December 01, 2023 - ................................................................................45
SRVC_BEG_DATE: Service … ................................................................................46
SRVC_END_DATE: Service … begin date
MMDDYYYY Service begin date
. … end date of a claim
General Notes:
SRVC_END_DATE reports the end date of service for a particular … end date
MMDDYYYY Service end date
.
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healthcare411.ahrq.gov/talkingquality/measures/setting/health-plan/examples.html
December 01, 2022 - Patient-Centeredness Measures
Health plan members’ reports on the care and service they received from … Measures
Descriptive measures can convey the health plan’s capacity for providing high-quality care and service … measures varies depending upon the plan type [i.e., Health Maintenance Organizations (HMOs), Point-of-Service