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ce.effectivehealthcare.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/implementation-guides/implementation-guide2/implguide2appb.html
September 01, 2014 - Intensity Instrument or the Early Childhood Service Intensive Instrument. c
Youth already served by … Local community service boards d (Viewpoint Health and Lookout Mountain). … Fee-for-service reimbursement for care coordination. … c Child and Adolescent Service Intensity Instrument (CASII) and the Early Childhood Service Intensive … d Community service boards oversee the public mental health system.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-164-materials-ii.pdf
March 09, 2017 - sealants; Number of children with dental prophylaxis with fluoride treatment
on the same date of service … ; Number of children
with
dental prophylaxis and sealant on the same date
of service (See Appendix … -‐11
8 12-‐18
SEX Gender of
Patient
1 Male
2 Female
Table 2 Prevention
Services and Codes
Service … Se above
Dental Prophylaxis with Sealant on the
same date of service
Se above
Well Child Exam 99381 … Numerator
The unduplicated number of individuals receiving at least one dental treatment service (See
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-235-section-2-tech-specs.pdf
September 21, 2018 - A higher rate indicates better
performance as reflected by increased availability of service. … 2080P0216X
Definitions
Outpatient Care Any visit within the measurement year with a Place of Service … Table AVS4-B: Place of Service Codes
Place of Service Code
School 03
Homeless Shelter 04
Indian … Health Service Free-standing Facility 05
Indian Health Service Provider-based Facility 06
Tribal 638
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/hp-survey-strategies-webcast-transcript.pdf
April 01, 2016 - Then how can we follow up right away and do service recovery? … Our
customer service was provided by an external vendor. … team or customer service approach, but I think that a lot of the values that our customer
service … Well, first of all, we hired a special group of customer service professionals. … , and then ways that customer service was able to overcome those
barriers.
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ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas4.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … resource that are actionable ( Potential Measure PP )
Clinician receipt of treatment plan from the service … Clinical service providers and community organizations have the potential to work together for the delivery
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-17.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … A computerized support system was developed to collect patient data; track patient calls, dates of service … Measure type:
Process
Date:
2006
Preventive service/ USPSTF:
Alcohol Misuse Counseling; Healthy
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-standardized-quality-measures.pdf
January 07, 2022 - or registry at the individual patient level in a report that
includes all patients eligible for the service … Did the patient receive the service, but it was incorrectly documented? … Did the patient receive the service and it was correctly documented? … Was the service simply not provided during the specific visit type? … Primary Care Practice Facilitator
Training Series
3
Was the service offered and the patient
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ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-8.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … /data source:
Health Professional Survey
Measure type:
Structural
Date:
2006
Preventive service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-5.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Format/data source:
Patient/Individual Survey
Measure type:
Process
Date:
2006
Preventive service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-4.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Format/data source:
Patient/Individual Survey
Measure type:
Process
Date:
2006
Preventive service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-6.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Format/data source:
Patient/Individual Survey
Measure type:
Structural
Date:
2006
Preventive service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-7.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Format/data source:
Health Professional Survey
Measure type:
Process
Date:
2006
Preventive service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/clinical-community-relationships-measures-atlas/ccrm-atlasapd4.html
March 01, 2013 - Interview—Linkages with External Organisations of Providers (GP-LI) 109
Alzheimer's Service … Fortinsky, PhD
Alzheimer's Service Coordination Program
Physician Survey—April 1998
Dear Doctor … for the Alzheimer's Service Coordination Program (ASCP). … Have you had any telephone contact with the ASCP Service Coordinator since referring your patients and … Would you like to have more, less, or about the same contact with the ASCP Service Coordinator after
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/cahps-database/2019_hpchartbook.pdf
January 01, 2019 - Customer service staff courteous and respectful 13,804
Rating 0-6 7-8 9-10
N
0 % 2 0 % 40% 6 … 16% 26% 58% 4,944
Customer service staff at child's health plan courteous and
respectful 6% … 77,578
Customer service staff courteous and respectful 78,132
Rating 0-6 7-8 9-10
N
0 % 2 0 … service give
you the information or help you needed? … Health Plan Information & Customer Service
In the last 6 months, how often did customer service at
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ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-atlas3-5.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Notes
A referral may be actionable even if the service is not actually delivered. … averaged across all referrals for which the service is delivered.
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/qtag-presentation.pdf
September 01, 2015 - states
implemented 52 projects across 5 topic areast Category
3
States Measures (10) HIT (12) Service … core measure set to CMS
- Using core measures for quality improvement (QI)
initiatives
- Improving service … models, continued
Electronic screening tools can support data quality,
patient tracking and service … initiatives
Findings: Using core quality measures for State-based QI initiatives, cont’d
Findings: Service … delivery models
Preliminary findings on service delivery models, continued
Other preliminary findings
-
ce.effectivehealthcare.ahrq.gov/news/newsroom/case-studies/ktcquips98.html
October 01, 2014 - Public Health Service-Indian Health Service-Gallup Indian Medical Center in Gallup, New Mexico, entered … Public Health Service. … 55 to 100 percent for surgical prophylaxis and 100 percent for patients admitted to the hospitalist service … Public Health Service-Indian Health Service-Shiprock Service Unit-Northern Navajo Medical Center in
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/demostates/scstateataglance.pdf
March 01, 2012 - Promoting the use of health information technology (IT) to enhance service quality and care
coordination … Implementing more comprehensive provider‐based models of service delivery. … improve quality of care for children, (2) promote the use of health information technology to enhance service … quality and care coordination, (3) implement new or more comprehensive provider‐based models of service … Carolina under the CHIPRA Quality Demonstration Grant
Program visit their website http://www.scdhhs.gov/service
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20131008_cg/2_Linda_Sparks_slides_24-36.pdf
October 08, 2013 - Using the CG-CAHPS 12-Month Survey for Quality Improvement
Using the 12-Month
CG-CAHPS Survey
for Service … conversations or are on non-work
related phone calls)
Actions
• Behaviors emphasized during customer service … orientation for new employees
• Behaviors emphasized during customer service
workshops and webinars … • All new providers shadowed at 3 months and again at 12
to 15 months of employment
• Based on service … 0.0% 0.0% 3.0% 4.5% 19.4% 73.1% 92.5%
Questions
Using the 12-Month CG-CAHPS Survey for Service
-
ce.effectivehealthcare.ahrq.gov/prevention/resources/chronic-care/ccrm-atlas-suppl/ccrm-apptabA-9.html
October 01, 2013 - Measure 8: Plan of care includes at least one public and/or private community service/resource
A-12 … Measure 9: Physician satisfaction with service coordination (Alzheimer’s Service Coordination Program … Measure 12: Clinician receipt of treatment plan from the service coordinator (ASCP Physician Survey) … Measure 22: The quality of the service provided by community resource to a practice (GP-LI)
Clinical-Community … Format/data source:
Health Professional Survey
Measure type:
Process
Date:
2006
Preventive service