-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-Pichert_51.pdf
March 22, 2008 - Advocates attempt service recovery (i.e., the
process of trying to make right what the patient thinks … Inserting values for each physician’s
sex, type of practice (medicine or surgery), service volume, and … request to be shadowed to get suggestions for improvement,
seek resources that will improve their service … A 22
month study of patient complaints at a National Health
Service hospital. … Taylor BB, marcantonio ER, Pagovich O, et al. do
medical inpatients who report poor service quality
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/ipe-large-org-webcast-skootsky.pdf
March 01, 2021 - by UCLA Health
Community partner
190 Ambulatory Community Practice Sites
Southern
California
Service … Service Recovery
All patients
receive a text-
based survey
15 minutes
after their
clinic visit (
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/hp/Child_Med_Eng_HP51_2155a.pdf
October 01, 2020 - In the last 6 months, did you get
information or help from customer service
at your child’s health … In the last 6 months, how often did
customer service at your child’s health plan
give you the information … In the last 6 months, how often did
customer service staff at your child’s health
plan treat you with
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-measure-1-section-2-attachment-1.pdf
February 01, 2012 - Physicians identify critical barriers to service
provision for these children, namely lack of pediatric … do not cite or distribute
5
The aforementioned trends in treatment and physician variations in service … Physicians identify critical
barriers to service provision for these children, namely lack of pediatric … The aforementioned trends in treatment and physician variations in
service delivery suggest there may … AND that therapy or service would not be appropriate due to specific
CPT® copyright 2004-2011 American
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/quality-patient-safety/patientsafetyculture/hospital/healthitwebinar/sops-hit-webcast2-brady.pdf
August 06, 2018 - Public Health Service
AHRQ Patient Safety Priorities
• Focus on areas of greatest impact
• Extend
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-143-written-statement.pdf
February 02, 2018 - -ain, or incorporation of the Measures into a product or service that is
sold, licensed or distributed
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/CHIPRA116-Mats-Written-Statement.pdf
February 12, 2014 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/chipra-88-materials-written-statement.pdf
January 12, 2017 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-200-written-statement.pdf
November 28, 2017 - sale, licensed or
distributed for conunercial gain, or incorporation of a measure into any product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-199-written-statement.pdf
November 17, 2017 - sale, licensed or
distributed for commercial gain, or incorporation of a measure into any product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/acute/chipra-117-written-statement.pdf
February 12, 2014 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084written.pdf
March 31, 2016 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-113-written-statement.pdf
February 12, 2014 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0082written.pdf
March 31, 2016 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085writstate.pdf
March 23, 2016 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-144-written-statement.pdf
August 22, 2017 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0085writtenstatement.pdf
March 21, 2016 - distribution of the Measures
for commercial gain, or incorporation of the Measures into a product or service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
February 25, 2019 - Measures
Clinician & Group Survey
► Access to care
► Communication
► Care coordination
► Customer service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/availability/chipra-0121-tables-2-5.pdf
October 21, 2019 - 2.8%)
Anesthesiologist or CRNA on call from
home
9 (8.9%) 122 (56.2%)
Antepartum consultation service
-
ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/childhealth/usingthecoresetofqm.pdf
February 01, 2010 - of care for children (Category A), (2) promote the use of health information technology to enhance
service … and care coordination (Category B), (3) implement new or more comprehensive provider-based
models of service