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Total Results: 69 records

Showing results for "service".

21. 2016 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.pdf
    October 01, 2016 - 58% 74% 75% 65% How Well Doctors Communicate 74% 78% 79% 78% Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and Customer Service … Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed?

22. 2015 CAHPS Health Plan Survey Database
    cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook.htm
    December 01, 2015 - Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Well Doctors Communicate 73% 77% 78% 78% Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and Customer Service … Never - Always Health Plan Information & Customer Service In the last 6 months, how often … did your health plan’s customer service give you the information or help you needed?

23. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.pdf
    October 01, 2014 - ......................................................... 12 Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

24. 2012 CAHPS Clinician & Group Survey Database Chartbook (pdf file)
    cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.pdf
    November 01, 2013 - ........................................................... 9 Health Plan Information and Customer Service … Adult Medicaid sector for all composites and ratings except for Health Plan Information and Customer Service … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

25. 2013 CAHPS Health Plan Survey Database
    cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.htm
    November 01, 2013 - Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Well Doctors Communicate 71% 74% 76% 77% Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often … did your health plan’s customer service give you the information or help you needed?

26. Alttext1 F1
    cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F1.htm
    January 11, 2016 - CHIP: 78%, Child Medicaid: 77%, Adult Medicaid: 73% Health Plan Information and Customer Service

27. CAHPS Health Plan Survey Adult Medicaid Survey 5.1 (pdf file)
    cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP51_2152a.pdf
    October 01, 2020 - In the last 6 months, did you get information or help from your health plan’s customer service? … In the last 6 months, how often did your health plan’s customer service give you the information or … In the last 6 months, how often did your health plan’s customer service staff treat you with courtesy

28. 2020 CAHPS Clinician & Group Survey Database Chartbook Executive Summary (pdf file)
    cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
    January 01, 2020 - DoctorsCommunicat e 77 81 82 Adult Child CHIP Medicaid Medicaid Health Plan Information and Customer Service

29. CAHPS Health Plan Survey Child Medicaid Survey 5.1 (pdf file)
    cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - In the last 6 months, did you get information or help from customer service at your child’s health … In the last 6 months, how often did customer service at your child’s health plan give you the information … In the last 6 months, how often did customer service staff at your child’s health plan treat you with

30. New User Registration | The CAHPS® Database
    cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
    confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service

31. CAHPS Health Plan Survey Adult Medicaid Survey 5.0 (pdf file)
    cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP50_2152a.pdf
    September 01, 2015 - In the last 6 months, did you get information or help from your health plan’s customer service? … In the last 6 months, how often did your health plan’s customer service give you the information or … In the last 6 months, how often did your health plan’s customer service staff treat you with courtesy

32. HEDIS 2024 CAHPS Survey Validated Member-Level Data File Specifications (pdf file)
    cahpsdatabase.ahrq.gov/files/HP/2024_Health_Plan_Specifications_5-1H-508.pdf
    January 01, 2024 - Item In the last 6 months, did you get information or help from your health plan’s customer service … missing] CS 23 Gate item In the last 6 months, how often did your health plan’s customer service … Composite/Case Mix Items Notes In the last 6 months, how often did your health plan’s customer service … 8 = Multiple Mark 9 = [no data / missing] CSRespect 25 Health Plan Information and Customer Service … Composite Item In the last 6 months, how often did customer service staff at your child's health

33. Aggregated Data | The CAHPS® Database
    cahpsdatabase.ahrq.gov/default_landing.aspx
    January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service

34. Aggregated Data | The CAHPS® Database
    cahpsdatabase.ahrq.gov/Default_landing.aspx
    January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service

35. CAHPS Health Plan Survey Child Medicaid Survey 5.0 (pdf file)
    cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - In the last 6 months, did you get information or help from customer service at your child’s health … In the last 6 months, how often did customer service at your child’s health plan give you the information … In the last 6 months, how often did customer service staff at your child’s health plan treat you with

36. New User Registration | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/Register.aspx
    confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service

37. HCBS CAHPS Database Promotional One-Pager (pdf file)
    cahpsdatabase.ahrq.gov/files/HCBS-DB-OnePager_508C.pdf
    August 26, 2019 - Medicaid programs to help evaluate, compare, and improve the quality of services provided by both fee-for-service

38. HCBS CAHPS Database Promotional One-Pager (pdf file)
    cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DB-OnePager.508C.pdf
    December 31, 2021 - Medicaid programs to help evaluate, compare, and improve the quality of services provided by both fee-for-service

39. The Benefits of Submitting Your CG-CAHPS Data to the CAHPS Database (pdf file)
    cahpsdatabase.ahrq.gov/files/CG/The_Benefits_of_Submitting_CG_Data_to_CAHPS_Database_2014.pdf
    January 01, 2014 - CG-CAHPS Data to the CAHPS® Database The CAHPS Database is a repository of CAHPS data offered as a free service

40. HCBS CAHPS Data Specifications 1.0 (pdf file)
    cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
    July 02, 2024 - In the last 3 months, did your {program-specific term for "service plan"} include… 1 = None of the … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … In the last 3 months, did you use a van or some other transportation service? … o Paid emergency response service (e.g., lifeline) 0 = Not Selected 1 = Selected Q_63D Allow