Results

Total Results: 69 records

Showing results for "service".

  1. cahpsdatabase.ahrq.gov/files/2016CAHPSHealthPlanChartbook.pdf
    October 01, 2016 - 58% 74% 75% 65% How Well Doctors Communicate 74% 78% 79% 78% Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and Customer Service … Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Health Plan Information & Customer Service In the last 6 months, how often did your health plan’s … customer service give you the information or help you needed?
  2. cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook.htm
    December 01, 2015 - Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Well Doctors Communicate 73% 77% 78% 78% Health Plan Information and Customer Service … population for all composites and ratings except for the CHIP Health Plan Information and Customer Service … Never - Always Health Plan Information & Customer Service In the last 6 months, how often … did your health plan’s customer service give you the information or help you needed?
  3. cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.pdf
    October 01, 2014 - ......................................................... 12 Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat
  4. cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.pdf
    November 01, 2013 - ........................................................... 9 Health Plan Information and Customer Service … Adult Medicaid sector for all composites and ratings except for Health Plan Information and Customer Service … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat
  5. cahpsdatabase.ahrq.gov/files/2013CAHPSHealthPlanChartbook.htm
    November 01, 2013 - Needed Care Getting Care Quickly How Well Doctors Communicate Health Plan Information and Customer Service … Well Doctors Communicate 71% 74% 76% 77% Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often … did your health plan’s customer service give you the information or help you needed?
  6. cahpsdatabase.ahrq.gov/files/2015CAHPSHealthPlanChartbook/ALTText1_F1.htm
    January 11, 2016 - CHIP: 78%, Child Medicaid: 77%, Adult Medicaid: 73% Health Plan Information and Customer Service
  7. cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP51_2152a.pdf
    October 01, 2020 - In the last 6 months, did you get information or help from your health plan’s customer service? … In the last 6 months, how often did your health plan’s customer service give you the information or … In the last 6 months, how often did your health plan’s customer service staff treat you with courtesy
  8. cahpsdatabase.ahrq.gov/files/2020_HP_CAHPS_Chartbook_Executive_Summary.pdf
    January 01, 2020 - DoctorsCommunicat e 77 81 82 Adult Child CHIP Medicaid Medicaid Health Plan Information and Customer Service
  9. cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP51_2155a.pdf
    October 01, 2020 - In the last 6 months, did you get information or help from customer service at your child’s health … In the last 6 months, how often did customer service at your child’s health plan give you the information … In the last 6 months, how often did customer service staff at your child’s health plan treat you with
  10. cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
    confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service
  11. cahpsdatabase.ahrq.gov/files/HPGuidance/Adult_Med_Eng_HP50_2152a.pdf
    September 01, 2015 - In the last 6 months, did you get information or help from your health plan’s customer service? … In the last 6 months, how often did your health plan’s customer service give you the information or … In the last 6 months, how often did your health plan’s customer service staff treat you with courtesy
  12. cahpsdatabase.ahrq.gov/files/HP/2024_Health_Plan_Specifications_5-1H-508.pdf
    January 01, 2024 - Item In the last 6 months, did you get information or help from your health plan’s customer service … missing] CS 23 Gate item In the last 6 months, how often did your health plan’s customer service … Composite/Case Mix Items Notes In the last 6 months, how often did your health plan’s customer service … 8 = Multiple Mark 9 = [no data / missing] CSRespect 25 Health Plan Information and Customer Service … Composite Item In the last 6 months, how often did customer service staff at your child's health
  13. cahpsdatabase.ahrq.gov/default_landing.aspx
    January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service
  14. cahpsdatabase.ahrq.gov/Default_landing.aspx
    January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service
  15. cahpsdatabase.ahrq.gov/files/HPGuidance/Child_Med_Eng_HP50_2155a.pdf
    September 01, 2015 - In the last 6 months, did you get information or help from customer service at your child’s health … In the last 6 months, how often did customer service at your child’s health plan give you the information … In the last 6 months, how often did customer service staff at your child’s health plan treat you with
  16. cahpsdatabase.ahrq.gov/HCBSDSS/Register.aspx
    confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service
  17. cahpsdatabase.ahrq.gov/files/HCBS-DB-OnePager_508C.pdf
    August 26, 2019 - Medicaid programs to help evaluate, compare, and improve the quality of services provided by both fee-for-service
  18. cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DB-OnePager.508C.pdf
    December 31, 2021 - Medicaid programs to help evaluate, compare, and improve the quality of services provided by both fee-for-service
  19. cahpsdatabase.ahrq.gov/files/CG/The_Benefits_of_Submitting_CG_Data_to_CAHPS_Database_2014.pdf
    January 01, 2014 - CG-CAHPS Data to the CAHPS® Database The CAHPS Database is a repository of CAHPS data offered as a free service
  20. cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
    July 02, 2024 - In the last 3 months, did your {program-specific term for "service plan"} include… 1 = None of the … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … In the last 3 months, did you use a van or some other transportation service? … o Paid emergency response service (e.g., lifeline) 0 = Not Selected 1 = Selected Q_63D Allow

Search the AHRQ Archive

Information and reports more than 5 years old may be found in the AHRQ Archive site.

Search Archive

Search Within A Specific AHRQ Site

You selected to view results for the following site: