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Total Results: 18 records

Showing results for "service".

1. Alttext1 F2
   cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F2.htm
   January 01, 2017 - composite: 53%, How Well Doctors Communicate composite: 67%, Health Plan Information and Customer Service … composite: 55%, How Well Doctors Communicate composite: 69%, Health Plan Information and Customer Service … composite: 57%, How Well Doctors Communicate composite: 70%, Health Plan Information and Customer Service … composite: 54%, How Well Doctors Communicate composite: 68%, Health Plan Information and Customer Service … composite: 56%, How Well Doctors Communicate composite: 70%, Health Plan Information and Customer Service

2. Alttext1 F5
   cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F5.htm
   January 01, 2017 - composite: 71%, How Well Doctors Communicate composite: 79%, Health Plan Information and Customer Service … composite: 69%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 71%, How Well Doctors Communicate composite: 74%, Health Plan Information and Customer Service … composite: 69%, How Well Doctors Communicate composite: 73%, Health Plan Information and Customer Service … composite: 71%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service

3. Alttext1 F11
   cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F11.htm
   January 01, 2017 - composite: 66%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 64%, How Well Doctors Communicate composite: 75%, Health Plan Information and Customer Service … composite: 66%, How Well Doctors Communicate composite: 76%, Health Plan Information and Customer Service

4. Alttext1 F8
   cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook/ALTText1_F8.htm
   January 01, 2017 - composite: 67%, How Well Doctors Communicate composite: 71%, Health Plan Information and Customer Service … composite: 72%, How Well Doctors Communicate composite: 76%, Health Plan Information and Customer Service … composite: 75%, How Well Doctors Communicate composite: 77%, Health Plan Information and Customer Service … composite: 74%, How Well Doctors Communicate composite: 78%, Health Plan Information and Customer Service … composite: 75%, How Well Doctors Communicate composite: 79%, Health Plan Information and Customer Service

5. 2017 CAHPS Health Plan Survey Database
   cahpsdatabase.ahrq.gov/files/2017CAHPSHealthPlanChartbook.htm
   October 01, 2017 - 18% 25% 56%   20,249 Customer service staff courteous and respectful 6% 15% 79% … or help needed 18% 25% 58%   29,791 Customer service staff at child's health plan … 26% 62%   83,229 Customer service staff courteous and respectful 4% 12% 84%    … ’s customer service give you the information or help you needed? … Health Plan Information & Customer Service In the last 6 months, how often did customer service

6. 2014 CAHPS Health Plan Survey Database Chartbook (pdf file)
   cahpsdatabase.ahrq.gov/files/2014CAHPSHealthPlanChartbook.pdf
   October 01, 2014 - ......................................................... 12 Health Plan Information and Customer Service … Combines responses from two questions about health plan information and customer service from the … Never - Always Health Plan Information & Customer Service In the last 6 months, how often did your … health plan’s customer service give you the information or help you needed? … Never - Always In the last 6 months, how often did your health plan’s customer service staff treat

7. Aggregated Data | The CAHPS® Database
   cahpsdatabase.ahrq.gov/default_landing.aspx
   January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service

8. Aggregated Data | The CAHPS® Database
   cahpsdatabase.ahrq.gov/Default_landing.aspx
   January 01, 2025 - Hospital   March 10 – April 11    Health Plan   June 2 – 27    Home and Community-Based Service

9. New User Registration | The CAHPS® Database
   cahpsdatabase.ahrq.gov/CHDSS/Register.aspx
   confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service

10. New User Registration | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/Register.aspx
    confidentiality of your responses to this survey is protected by Sections 944(c) and 308(d) of the Public Health Service

11. HCBS CAHPS Data Specifications 1.0 (pdf file)
    cahpsdatabase.ahrq.gov/files/HCBS/Adult_HCBS_Survey_1.0_Data_Specifications.508-C.pdf
    June 09, 2025 - In the last 3 months, did your {program-specific term for "service plan"} include… 1 = None of the … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … 3 months, who would you have talked to if you wanted to change your [program- specific term for "service … In the last 3 months, did you use a van or some other transportation service? … o Paid emergency response service (e.g., lifeline) 0 = Not Selected 1 = Selected Q_63D Allow

12. CAHPS Child Hospital Survey Database: Data Use Agreement (pdf file)
    cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-Database-DUA.pdf
    April 01, 2023 - The AHRQ confidentiality statute, Section 944(c) of the Public Health Service Act (42 U.S.C. 299c-3(

13. CAHPS Home and Community-Based Services Survey Data Use Agreement (pdf file)
    cahpsdatabase.ahrq.gov/files/HCBS/HCBS-DUA-with-CMS-Authorizations.pdf
    December 01, 2024 - The AHRQ confidentiality statute, Section 944(c) of the Public Health Service Act (42 U.S.C. 299c-3(

14. CAHPS Child Hospital Survey Data Specifications (pdf file)
    cahpsdatabase.ahrq.gov/files/CH/Child-HCAHPS-DataSpecifications.pdf
    March 04, 2025 - Free-standing children’s hospital 2 = Children’s hospital within a hospital 3 = Pediatric service

15. The CAHPS Home and Community Based Services Survey Data Submission Login | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/login.aspx
    December 31, 2024 - Register Login Help The CAHPS Home and Community Based Services Survey Data Submission System Login  Existing User?   * = Required Field    * Username:    * Password:    …

16. The CAHPS Home and Community Based Services Survey Data Submission | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/Public/help.aspx
    Register Login Help The CAHPS Home and Community Based Services Survey Data Submission System Help Any questions, feedback, or suggestions regarding the Data Submission System should be directed to: E-mail: HCBSCAHPSDatabase@Westat.com Phone: 855-580-4657

17. The CAHPS Home and Community Based Services Survey Data Submission | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/public/help.aspx
    Register Login Help The CAHPS Home and Community Based Services Survey Data Submission System Help Any questions, feedback, or suggestions regarding the Data Submission System should be directed to: E-mail: HCBSCAHPSDatabase@Westat.com Phone: 855-580-4657

18. Forgot Your Password? | The CAHPS® Database
    cahpsdatabase.ahrq.gov/HCBSDSS/Public/forgotpassword.aspx
    Register Login Help The CAHPS Home and Community Based Services Survey Data Submission System Forgot your Password Please enter your email address. A confirmation email containing your password will be sent to your email address. If you have any questions, conta…