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  1. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol2/Advances-SinghG_67.pdf
    April 14, 2008 - Measuring Safety Climate in Primary Care Offices Measuring Safety Climate in Primary Care Offices Gurdev Singh, MscEng, PhD; Ranjit Singh, MA, MB, BChir (Cantab), MBA; Eric J. Thomas, MD, MPH; Reva Fish, PhD; Renee Kee, MS; Elizabeth McLean-Plunkett, MA; Angela Wisniewski, Pharm D; Saburo Okazaki, MD; Diana Anders…
  2. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
    January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - HARE SOPS ASC Survey, Database and Resources Ryan Hare, MPP Lead Research Associate User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 13 SOPS ASC Survey • Designed specifically for ASC staff and asks for their opinions about the culture of patie…
  3. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
    October 20, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey Naomi Yount, PhD Westat 39 Diagnostic Safety Supplemental Items 40 • Designed as a supplemental item set that can be added to the end of the SOPS Medical Off…
  4. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
    April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm ET www.cahps.ahrq.gov CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and Systems (CAHPS®…
  5. ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-04/anderson-report.pdf
    January 01, 2024 - our work, we turned our attention near the end of our funding period to participation in regularly scheduled
  6. ce.effectivehealthcare.ahrq.gov/sites/default/files/2024-01/malone-report.pdf
    January 01, 2024 - Members of the workgroup were informed of feedback during the regularly scheduled webinar meetings.
  7. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cauti-ltc/modules/resources/guides/guide-infection-prevention.pdf
    March 01, 2017 -  Surveys are generally not scheduled in advance, so it’s important to always be prepared.
  8. ce.effectivehealthcare.ahrq.gov/hai/cauti-tools/archived-webinars/infectious-complications-transcript.html
    November 01, 2015 - the Kathy Drury Teleconference with American Hospital Association Chicago, Tuesday, September 9, 2014 scheduled
  9. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hypertension_4-situation-monitoring.pptx
    July 01, 2023 - Don’t wait for a perfectly scheduled time for a lengthy debrief because by then team members won’t recall
  10. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/hai/tools/perinatal-care-2/hemorrhage_4-situation-monitoring-speaker-notes.pdf
    July 01, 2023 - Don’t wait for a perfectly scheduled time for a lengthy debrief because by then team members won’t recall
  11. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
    January 01, 2018 - Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story for Office-Based Care Online Taking TeamSTEPPS Beyond the Hospital to Primary Care Settings: The MetroHealth Story TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 This Webinar and Future Webinars Webinar is…
  12. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
    January 27, 2023 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 CAHPS 101 Stephanie Fry Senior Study Director Westat 12 What is Patient Experience? Patient experience refers to what happened in a health care setting. It encompasses the range of interactions that patients have with the health care system, inc…
  13. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
    January 07, 2022 - Job Aid: Facilitator Fundamentals Primary Care Practice Facilitator Training Series 1 Job Aid: Facilitator Fundamentals Adopt a strengths-based not deficit-based mindset Check yourself by asking:  Am I treating the individual as an "expert" on their own life and work?  Am I starting encounters and meeti…
  14. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.pdf
    May 01, 2017 - Scheduled simulations can be canceled or ended early because of competing patient care demands, or
  15. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
    April 13, 2017 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define the problem and why it is important. · Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed. · Speculating about the cause of a problem before a th…
  16. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
    September 18, 2014 - Reducing Disparities in the Primary Prevention of Cardiovascular Disease Research Centers for Excellence in Clinical Preventive Services Working to get the right services, to the right people, at the right time Reducing Disparities in the Primary Prevention of Cardiovascular Disease…
  17. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
    February 10, 2017 - Warm Handoffs: A Guide for Staff Why is it important? Warm handoffs can: ■ Engage patients and families as team members. ■ Allow patients to clarify or correct the information exchanged. ■ Build relationships. ■ Provide a safety check. Guide to Patient and Family Engagement in Primary Care How do I conduc…
  18. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-mutual-support.pptx
    January 10, 2022 - Nurse practitioner offering to see a patient scheduled for a physician colleague who is unexpectedly … Formal feedback tends to be retrospective in nature, is typically scheduled in advance, takes place away
  19. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
    January 10, 2022 - • Nurse practitioner offering to see a patient scheduled for a physician colleague who is unexpectedly … • Formal feedback tends to be retrospective in nature, is typically scheduled in advance, takes place
  20. ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel.pptx
    December 01, 2017 - surgical safety team meetings into ongoing educational activities to ease scheduling challenges Regularly scheduled … For example, you can integrate safety meetings with regularly scheduled nurse training, unit meetings

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