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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-21-leadership.pdf
September 01, 2015 - Working With and Supporting Practice Leaders
Primary Care
Practice Facilitation
Curriculum
Module 21: Working With and Supporting Practice Leaders
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/pqmp/measures/chronic/chipra-245-fullreport.pdf
December 01, 2019 - Utilization of the PHQ-9 to Monitor Depression Symptoms for Adolescents and Adults: Report
Utilization of the PHQ-9 to Monitor Depression
Symptoms for Adolescents and Adults
Section 1. Basic Measure Information
1.A. Measure Name
Utilization of the PHQ-9 to Monitor Depression Symptoms for Adolescents and Adults
…
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ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/embrace.html
April 01, 2013 - That time is to be scheduled with managers and to have specific plans for how that time will be used,
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ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
November 01, 2017 - For advance previsit planning (1 to 2 weeks ahead of patient's scheduled visit), the CTMA:
Updates
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0084maternity.pdf
February 23, 2012 - admissions violated the American College of
Obstetricians and Gynecologists criteria for the timing of scheduled … Timing of scheduled cesarean delivery in patients on a teaching versus private service:
adherence to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/factsheets/fullreports/0082maternity.pdf
February 23, 2012 - admissions violated the American College of
Obstetricians and Gynecologists criteria for the timing of scheduled … Timing of scheduled cesarean delivery in patients on a teaching versus private service:
adherence to
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
May 01, 2017 - a problem: A medical practice has received low CAHPS scores for the
item on getting an appointment scheduled
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - HARE
SOPS ASC Survey, Database and Resources
Ryan Hare, MPP
Lead Research Associate
User Network for the AHRQ Surveys on Patient Safety Culture (SOPS)
Westat
13
SOPS ASC Survey
• Designed specifically for ASC staff and asks for their opinions
about the culture of patie…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
October 20, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount
Diagnostic Safety Supplemental Items
for the SOPS Medical Office Survey
Naomi Yount, PhD
Westat
39
Diagnostic Safety Supplemental Items
40
• Designed as a supplemental item set that can be added to the
end of the SOPS Medical Off…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores
Strategies for Improving CAHPS
Health Plan Survey Scores
A Webcast Presented by the AHRQ CAHPS User Network
April 13, 2016
12:00 – 1:00 pm ET
www.cahps.ahrq.gov
CAHPS Webcast Series
• Consumer Assessment of Healthcare Providers
and Systems (CAHPS®…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
for Office-Based Care Online
Taking TeamSTEPPS Beyond the Hospital to Primary Care Settings: The MetroHealth Story
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
RRS
1
This Webinar and Future Webinars
Webinar is…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
January 27, 2023 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101
CAHPS 101
Stephanie Fry
Senior Study Director
Westat
12
What is Patient Experience?
Patient experience refers to what happened in a health care setting. It
encompasses the range of interactions that patients have with the health care
system, inc…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
January 07, 2022 - Job Aid: Facilitator Fundamentals
Primary Care Practice Facilitator
Training Series
1
Job Aid: Facilitator Fundamentals
Adopt a strengths-based not deficit-based mindset
Check yourself by asking:
Am I treating the individual as an "expert" on their own life and work?
Am I starting encounters and meeti…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.pdf
May 01, 2017 - Scheduled simulations
can be canceled or ended early because of
competing patient care demands, or
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
April 13, 2017 - Quality Improvement Study Framework
Element
Definition
Things To Keep in Mind
The Purpose
Define the problem and why it is important.
· Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed.
· Speculating about the cause of a problem before a th…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
September 18, 2014 - Reducing Disparities in the Primary Prevention of Cardiovascular Disease
Research Centers for Excellence
in Clinical Preventive Services
Working to get the right services, to the right people, at the right time
Reducing Disparities in the Primary
Prevention of Cardiovascular Disease…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
February 10, 2017 - Warm Handoffs: A Guide for Staff
Why is it important?
Warm handoffs can:
■ Engage patients and families as team
members.
■ Allow patients to clarify or correct the
information exchanged.
■ Build relationships.
■ Provide a safety check.
Guide to Patient and Family Engagement in Primary Care
How do I conduc…
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-mutual-support.pptx
January 10, 2022 - Nurse practitioner offering to see a patient scheduled for a physician colleague who is unexpectedly … Formal feedback tends to be retrospective in nature, is typically scheduled in advance, takes place away
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
January 10, 2022 - • Nurse practitioner offering to see a patient scheduled for a physician colleague
who is unexpectedly … • Formal feedback tends to be retrospective in nature, is typically scheduled in
advance, takes place
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ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel.pptx
December 01, 2017 - surgical safety team meetings into ongoing educational activities to ease scheduling challenges
Regularly scheduled … For example, you can integrate safety meetings with regularly scheduled nurse training, unit meetings