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1321. D2 Combo Projectcharter (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d2_combo_projectcharter.docx
      December 23, 2009 - Project Charter What is the purpose of this tool? The purpose of the project charter is to describe the performance improvement rationale, goals, barriers, and anticipated resources to which the team will commit. Who are the target audiences? Staff members directly involved in the improvement project. Consider adding …

1322. Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
      March 15, 2016 - Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores Strategies for Improving CAHPS Clinician & Group (CG-CAHPS) Survey Scores A Webcast Presented by the AHRQ CAHPS User Network March 15, 2016 12:00 – 1:00 pm EDT CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and Syste…

1323. INSTRUCTIONS: Project Charter (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/d2-projectcharter.pdf
      December 23, 2009 - INSTRUCTIONS: Project Charter AHRQ Quality Indicators Toolkit INSTRUCTIONS Project Charter What is this tool? The purpose of the project charter is to describe the performance improvement rationale, goals, barriers, and anticipated resources to which the team will commit. Who are the target audiences? St…

1324. Improving Patient Safety Using ATHENA-Decision Support System Technology: The Opioid Therapy for Chronic Pain Experience (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/advances-in-patient-safety-2/vol4/Advances-Michel_92.pdf
      April 30, 2008 - Improving Patient Safety Using ATHENA-Decision Support System Technology: The Opioid Therapy for Chronic Pain Experience Improving Patient Safety Using ATHENA-Decision Support System Technology: The Opioid Therapy for Chronic Pain Experience Martha Michel, PhD; Jodie Trafton, PhD; Susana Martins, MD, MSc; Dan Wang…

1325. Organizational Embrace of CUSP to Improve Patient Safety (Transcript) | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/hai/cusp/toolkit/content-calls/embrace.html
      April 01, 2013 - That time is to be scheduled with managers and to have specific plans for how that time will be used,

1326. Redesigning Primary Health Care Teams for Population Health and Quality Improvement | Agency for Healthcare Research and Quality
      ce.effectivehealthcare.ahrq.gov/practiceimprovement/delivery-initiative/redesigningprimaryhealthcareteams.html
      November 01, 2017 - For advance previsit planning (1 to 2 weeks ahead of patient's scheduled visit), the CTMA: Updates

1327. The CAHPS Ambulatory Care Improvement Guide: Determining Where to Focus Efforts to Improve Patient Experience (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/5-determining-focus/cahps-ambulatory-care-guide-section-5.pdf
      May 01, 2017 - a problem: A medical practice has received low CAHPS scores for the item on getting an appointment scheduled

1328. SOPS Ambulatory Surgery Center Webcast - HARE (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/03-ASC-webcast-2023-0509-hare.pdf
      January 01, 2023 - SOPS Ambulatory Surgery Center Webcast - HARE SOPS ASC Survey, Database and Resources Ryan Hare, MPP Lead Research Associate User Network for the AHRQ Surveys on Patient Safety Culture (SOPS) Westat 13 SOPS ASC Survey • Designed specifically for ASC staff and asks for their opinions about the culture of patie…

1329. New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/04-new_sops_diagnostic_safety-yount.pdf
      October 20, 2021 - New AHRQ SOPS® Diagnostic Safety Supplemental Items for Medical Offices - Yount Diagnostic Safety Supplemental Items for the SOPS Medical Office Survey Naomi Yount, PhD Westat 39 Diagnostic Safety Supplemental Items 40 • Designed as a supplemental item set that can be added to the end of the SOPS Medical Off…

1330. Strategies for Improving CAHPS Health Plan Survey Scores (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160413/edgman-levitan-intro.pdf
      April 13, 2016 - Strategies for Improving CAHPS Health Plan Survey Scores Strategies for Improving CAHPS Health Plan Survey Scores A Webcast Presented by the AHRQ CAHPS User Network April 13, 2016 12:00 – 1:00 pm ET www.cahps.ahrq.gov CAHPS Webcast Series • Consumer Assessment of Healthcare Providers and Systems (CAHPS®…

1331. Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
      January 01, 2018 - Taking TeamSTEPPS Beyond the Hospital to the Primary Care Setting: The MetroHealth Story for Office-Based Care Online Taking TeamSTEPPS Beyond the Hospital to Primary Care Settings: The MetroHealth Story TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› Page ‹#› RRS 1 This Webinar and Future Webinars Webinar is…

1332. Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/fry-administering.pdf
      January 27, 2023 - Understanding CAHPS Surveys: A Primer for New Users - CAHPS 101 CAHPS 101 Stephanie Fry Senior Study Director Westat 12 What is Patient Experience? Patient experience refers to what happened in a health care setting. It encompasses the range of interactions that patients have with the health care system, inc…

1333. Job Aid: Facilitator Fundamentals (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/ncepcr/resources/job-aid-facilitator-fundamentals.pdf
      January 07, 2022 - Job Aid: Facilitator Fundamentals Primary Care Practice Facilitator Training Series 1 Job Aid: Facilitator Fundamentals Adopt a strengths-based not deficit-based mindset Check yourself by asking:  Am I treating the individual as an "expert" on their own life and work?  Am I starting encounters and meeti…

1334. AHRQ Safety Program for Perinatal Care: Establishing a Program of In Situ Simulations (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/modules/situ/simulation_facguide.pdf
      May 01, 2017 - Scheduled simulations can be canceled or ended early because of competing patient care demands, or

1335. Quality Improvement Study Framework (doc file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/implementation/implementation-guide/appendix-k-study-elements.docx
      April 13, 2017 - Quality Improvement Study Framework Element Definition Things To Keep in Mind The Purpose Define the problem and why it is important. · Avoid suggesting causes in the purpose statement. Cause determination will come later after the data have been analyzed. · Speculating about the cause of a problem before a th…

1336. Reducing Disparities in the Primary Prevention of Cardiovascular Disease (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
      September 18, 2014 - Reducing Disparities in the Primary Prevention of Cardiovascular Disease Research Centers for Excellence in Clinical Preventive Services Working to get the right services, to the right people, at the right time Reducing Disparities in the Primary Prevention of Cardiovascular Disease…

1337. Warm Handoffs: A Guide for Staff (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-guide-for-staff.pdf
      February 10, 2017 - Warm Handoffs: A Guide for Staff Why is it important? Warm handoffs can: ■ Engage patients and families as team members. ■ Allow patients to clarify or correct the information exchanged. ■ Build relationships. ■ Provide a safety check. Guide to Patient and Family Engagement in Primary Care How do I conduc…

1338. Module 6: Mutual Support
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-mutual-support.pptx
      January 10, 2022 - Nurse practitioner offering to see a patient scheduled for a physician colleague who is unexpectedly … Formal feedback tends to be retrospective in nature, is typically scheduled in advance, takes place away

1339. TeamSTEPPS® Diagnosis Improvement: Module 6 Mutual Support - Facilitator’s Notes (pdf file)
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/teamstepps/diagnosis-improvement/module6-presenters-notes.pdf
      January 10, 2022 - • Nurse practitioner offering to see a patient scheduled for a physician colleague who is unexpectedly … • Formal feedback tends to be retrospective in nature, is typically scheduled in advance, takes place

1340. Presentation: Program Overview
      ce.effectivehealthcare.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/surgery/modules/onboarding/onboarding_overview_impmodel.pptx
      December 01, 2017 - surgical safety team meetings into ongoing educational activities to ease scheduling challenges Regularly scheduled … For example, you can integrate safety meetings with regularly scheduled nurse training, unit meetings