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  1. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
    March 15, 2016 - Strategies for Improving Patient Experience • Open Access Scheduling for Routine and Urgent Appointments
  2. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/ambulatory-surgery/sections/sustainability/management/visual/visual-mgmt.pptx
    May 01, 2017 - Notify the relevant huddle team of the upcoming test Script language for discussion of board items Schedule
  3. www.talkingquality.ahrq.gov/news/newsroom/case-studies/202303.html
    October 01, 2023 - Medical and Nursing Services Departments created a nursing triage clinic open to anyone without an appointment … the patient, conducts a comprehensive nursing assessment, provides the patient with education, and schedules
  4. www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/cmsqualconf0615.html
    March 01, 2019 - from state project staff has yielded a smooth scheduling process, willing respondents 2012 visit schedule
  5. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/MO_Items-Composite_Measures.pdf
    October 04, 2023 - This office reminds patients when they need to schedule an appointment for preventive or routine care … A patient was unable to get an appointment within 48 hours for an acute/serious problem.
  6. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/implement-staff-vaccination-program.pdf
    March 01, 2022 - Work with staff members to schedule a convenient time for them to get their vaccine. c. … the potential for staffing shortages due to vaccine side effects by staggering staff vaccination appointments … Encourage the leadership team to have an open-door policy or offer private appointments to discuss
  7. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/policymakers/chipra/demoeval/what-we-learned/finaldesignplan.pdf
    September 01, 2015 - This collaboration is especially important because of the range and schedule of evaluation activities … The report concludes with a schedule of the major activities during the last 18 months of the evaluation.b
  8. www.talkingquality.ahrq.gov/policymakers/chipra/demoeval/what-we-learned/finalsummary/finalsummary5.html
    September 01, 2015 - However, Utah’s HIE development fell behind schedule as a result of vendor turnover, interoperability
  9. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medical-office-survey-english.pdf
    March 01, 2023 - A patient was unable to get an appointment within 48 hours for an acute/serious problem ......... … This office reminds patients when they need to schedule an appointment for preventive or routine care … clerical staff Insurance Processor Front Desk Billing Staff Receptionist Referral Staff Scheduler (appointments
  10. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-32-self-management-support.pdf
    September 01, 2015 - patient Educate and train patient Confirm patient understanding Refer patient to community resources Schedule … You schedule a meeting with him.
  11. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/covid19-vaccine-confidence-learning-guide-leadership.pdf
    June 30, 2021 - . • Schedule leadership team meeting (60 minutes).
  12. www.talkingquality.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
    November 01, 2018 - Skip to main content An official website of the Department of Health and Human Services Careers Contact Us Español FAQs Search all AHRQ sites Search small Search Menu …
  13. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
    December 01, 2015 - Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs Abstract The Ann & Robert H. Lurie Children’s Hospital used the tools from the Pediatric QI Toolkit – which …
  14. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/pdsa-form.html
    June 01, 2017 - Schedule 10-minute debrief call with those leading quality improvement project to introduce visual management
  15. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/using-health-it-to-support-qi.pdf
    March 01, 2015 - electronic access to radiology, laboratories, hospital and ED discharge summaries, and visit notes from patientappointments with other specialists. … follow-up, the staff member alerts one of the practice’s care managers to check in on the patient and schedule … Between visits, patients are able to schedule appointments, view laboratory test results, and communicate … funding to support the use of health IT for QI in primary care creates “breathing room” in clinicians’ schedules
  16. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
    October 01, 2016 - Front Office Support Workforce Category/Role Comments 3.0 Front desk staff Three full-time staff scheduleappointments and register/check-in/check-out patients. 1.0 Call Center/Operator 2.0 Medical … Teams meet daily and as needed in huddles to plan the day’s patient schedule and review outstanding … For example, patients who received reminder calls about upcoming appointments have lavender flags in … Appointment reminders are primarily by the front desk with assistance from the x-ray tech and other
  17. www.talkingquality.ahrq.gov/hai/tools/ambulatory-surgery/sections/implementation/implementation-guide/study.html
    May 01, 2017 - Communication/Reporting of Findings Schedule a time to share all of the data collected, how it
  18. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy1/Strat1_Tool_5_InfoSession_508.pdf
    May 19, 2013 - Fill out the “My Participation Interests” form • The staff liaison will review your interest form, schedule
  19. www.talkingquality.ahrq.gov/funding/process/study-section/peerrev.html
    March 01, 2024 - Select for the Peer Review Meeting Schedule for Fiscal Year 2023-2024 .
  20. www.talkingquality.ahrq.gov/sites/default/files/wysiwyg/nursing-home/materials/observational-audits.pdf
    March 01, 2021 - . • In order to get data for as many departments, units, shifts and schedules (weekday/weekend) as possible … This helps fit auditing into a busy schedule.

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