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www.cpsi.ahrq.gov/ncepcr/care/coordination/atlas/chapter3.html
June 01, 2014 - with coordination of care
Family report of confusion or hassle (e.g., number of contacts needed to schedule
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www.cpsi.ahrq.gov/teamstepps/simulation/traininggd1.html
July 01, 2016 - After about 25 minutes (longer, if participants need more time and your schedule allows), ask each group
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www.cpsi.ahrq.gov/hai/cauti-tools/archived-webinars/preventing-cauti-specialized-populations-icu-slides.html
December 01, 2017 - Physician Buy-in
Time & resources:
Securing more commodes, finding times to meet, funding
Staff schedule
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www.cpsi.ahrq.gov/patient-safety/settings/hospital/resource/guide/web5.html
December 01, 2017 - Skip to main content
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/ncepcr/tools/PCMH/pcpf-module-23-documenting-work-with-practices.pdf
September 01, 2015 - You schedule a meeting with him.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/pa-spread-impact.pptx
September 01, 2014 - Workshop A4 & B4: Building a Multi-Organizational QI Support System
PA SPREAD:
Pennsylvania Spreading Primary Care Enhanced Delivery Infrastructure
Alan M. Adelman, MD, MS
Penn State University College of Medicine; Hershey, PA
This project was supported by grant number U18HS020988 from the Agency for Healthcare Re…
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www.cpsi.ahrq.gov/ncepcr/reports/grants-impact/spreading-model.html
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Patient Portals
Patient portals have become more accessible over the last decade.10 Patients can arrange appointments … patients, text messaging reminders
significantly increased the rate of adherence to post-ED followup appointments … adherence
Promoting behavioral
changes
Educating patients
Ensuring appropriate
followup
Issuing appointment … Mobile phone messaging
reminders for attendance at healthcare appointments. … Improving attendance
at post-emergency department follow-up via automated text message appointment reminders
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module10.pptx
March 07, 2019 - experience measures
Clinical process measures
Examples: Length of patient wait time, number of required patient … appointments made and completed, percentage of lab results communicated to patients, staff perceptions … compliance with preventive screenings, the number of misdiagnoses, number of required patient followup appointments
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
November 18, 2015 - For example,
patients and families are responsible for scheduling and
attending appointments as directed
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/howtogetstarted/Best_Practices_Hosp_Leaders_508.pdf
March 13, 2013 - (e.g., about
facilities and services or clinical information), communicate with physicians, make
appointments … These opportunities should complement the availability and schedule of
clinicians and hospital staff
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module6/6-ts-office-support-ig.pptx
January 20, 2006 - clinic has a rule that patients will still be seen if they arrive within a 30-minute window of their appointment … The administrative assistant tells Greg that he will have to reschedule the appointment.
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - The protocol for this situation will depend somewhat on the data
collection schedule. … Depending on your schedule and when you expect to send out the survey,
indicate the date by which the … Getting Timely Appointments, Care, and Information
The survey asked patients how often they got appointments … Getting Timely Appointments, Care, and Information
The survey asked parents how often they got appointments … Q13 Child got appointment for urgent care as soon as needed
Q15 Child got appointment for non-urgent
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
July 22, 2015 - Appointment Access
Results from two studies indicated that patient access improved after PCMH transformation … by implementing same-day and
telephone appointment options.29
Electronic Access
In multiple … and said these appointments changed the power
dynamic between patients and physicians and fostered … , follow up on
missed appointments, and
monitor patients with chronic
conditions. … Key Study Outcomes Across Grants
Access
Appointment Access
Electronic Access
Impact of Access on
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www.cpsi.ahrq.gov/hai/tools/ambulatory-surgery/sections/sustainability/management/kit.html
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www.cpsi.ahrq.gov/cahps/quality-improvement/improvement-guide/4-approach-qi-process/sect4part2.html
January 01, 2020 - Skip to main content
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www.cpsi.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
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www.cpsi.ahrq.gov/patient-safety/settings/long-term-care/resource/hcbs/medicaidmgmt/mm5.html
October 01, 2014 - have to undertake some of these tasks; they should build additional time into their implementation schedule
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www.cpsi.ahrq.gov/patient-safety/reports/advancing/index.html
July 01, 2022 - Examine the working conditions of providers, including the effects of staffing, work schedules, fatigue … enabled consumers to develop and print a customized list of questions to take with them to medical appointments … understand after-hospital care instructions, including how to take medications and when to make followup appointments