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www.ahrq.gov/news/newsroom/case-studies/201522.html
August 01, 2015 - By designating discharge advocates who help patients reconcile their medicines and schedule follow-up … appointments with their physicians, hospitals can reduce avoidable readmissions. … Smith added, "The most helpful was scheduling patient appointments with providers prior to discharge, … team prompts other team members to educate patients, help them manage medications, set up doctors' appointments … The hospital instituted teach-back, follow-up appointments, patient call-backs, and other aspects of
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www.ahrq.gov/news/newsroom/case-studies/201718.html
April 01, 2018 - System leaders found that when the first appointments of the day ran long, there was a cascading effect … on the rest of the day's schedule. … minutes rose from 34 percent to 48 percent; and the proportion of patients seen within 15 minutes of appointment
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/understanding-cahps-101-infographic.pdf
February 01, 2019 - with the
health care system, including:
Good communication with
health care providers
Ability to schedule … timely
appointments
Coordinated care from doctors
and nurses
Easy access to information
CAHPS Surveys
-
www.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/dx-improvement/dxsafety-facilitator-roadmap.pdf
February 01, 2022 - your learning mode (e.g., in person, online,
combination, self-paced) and set a structured training
schedule … Leverage best practices
and resources
Set a training schedule
and distribute materials
Step 2: Make
-
www.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
July 01, 2024 - cardiologist recommended that I increase the dosage of the medication I take for the arrythmia and to schedule … an appointment to see him. … I also scheduled an appointment, but the first one I could get was 4 weeks out.
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/submission-form-mw.pdf
June 02, 2025 - Retrospectively Going through the Schedule (*When you can’t get a list of eligible patients from the … Completed Together: Off
Practice StaffProvider Completed Alone: Off
Retrospectively Going through the Schedule
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www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/mui/implementing-automated-ptquestionnaires.pdf
June 02, 2025 - outlines how the IT2 team implemented
automated urinary incontinence patient
questionnaires prior to appointments … content
• Possibly better patient disclosure of symptoms
IT2 Implementation Strategy
Women
schedule … offering care options to
consider along with personal preferences for care prior to the clinician appointment
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/dischargeprep.docx
June 02, 2025 - Followup Appointments
PCP Appointment
____ Patient has PCP? … ____ Yes ___ No ____ Transportation options discussed:
Team appt. requests:
Additional Appointments … , Tests, or Lab Work to be done POSTDISCHARGE
****Attach Additional Appointment Sheet if Needed**** … Test / Lab
Ph:
Fax:
Provider
Location (Address, floor)
How patient will get to appointment … Test / Lab
Ph:
Fax:
Provider
Location (Address, floor)
How patient will get to appointment
-
www.ahrq.gov/sites/default/files/wysiwyg/takeheart/training/operational-adjustments-event-summary.pdf
July 02, 2020 - extra measures at intake including:
screening questions over the phone 24 hours in advance of the appointment … Unit Capacity
How has your unit capacity changed and is the change affecting which patients you
schedule … Then, the program gradually added in
patients whose appointments had been cancelled, followed by newly-referred … Essentia Health’s (Duluth, MN) program opened in stages, and the frequency of patients’ appointments … However, in an effort to control
attendance, patients are only allowed to schedule 1 appointment at
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www.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops-101-webcast-databases.pdf
January 01, 2022 - results
► Identifies strengths and areas for safety culture
improvement
28
SOPS Database Submission Schedule … SOPS Database Submission Schedule
Database Requirements for Participation
SOPS Database Reports
Example
-
www.ahrq.gov/hai/tools/mvp/modules/cusp/engaging-sr-exec-slides.html
February 01, 2017 - Schedule regular meetings proactively and at times that are more likely to be productive. … Slide 11: Executive Safety Rounds Kickoff
Prework makes executive safety rounds successful:
Schedule … Be respectful of the executive’s schedule.
-
www.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/webinars/cahps-101-webcast-03-fry.pdf
June 02, 2025 - including:
13
Coordinated care
from doctors and
nurses in health
care facilities
Ability to
schedule … timely
appointments
Good
communication
with health care
providers
Easy access
to
information
-
www.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_4.pdf
October 01, 2016 - MAs schedule other appointments and
arrange referrals following a protocol, order durable medical equipment … Team members review daily schedules to assign patients to staff according to risk level. … MAs preview schedules for
physicals or chronic care. … IHS reviews schedule for behavioral care needs. … The clinic schedule contains same-day appointment blocks, and double booking is permitted for
urgent
-
www.ahrq.gov/sites/default/files/wysiwyg/patient-safety/settings/hospitals/red-toolkit/dischargeprep.pdf
June 02, 2025 - Followup Appointments
PCP Appointment
____ Patient has PCP? … Team appt. requests: _________________________________________________________________
Additional Appointments … , Tests, or Lab Work to be done POSTDISCHARGE
****Attach Additional Appointment Sheet if Needed** … Ph:
Fax:
Provider Location (Address, floor)
How patient will get to appointment … Followup Appointments
3. Medicine
4. Pharmacy
5. Diet
6. Substance use
7.
-
www.ahrq.gov/sites/default/files/wysiwyg/antibiotic-use/long-term-care/partnering-executive-facilitator-guide.docx
June 01, 2021 - time constraints will probably be an issue, but we can work this out by being prepared and planning a schedule … Often, senior executives have busy schedules and are not available to meet on a regular basis. … You should address these challenges by creating a reasonable schedule for all of you (perhaps quarterly … Start with a meeting schedule that works for the senior executive as well as your team, perhaps quarterly … The antibiotic stewardship team may want to plan and schedule a meeting with the senior executive.
-
www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-8.html
July 01, 2019 - a just-in-time appointment. … LVN schedules the appointment.
Injections and venipuncture
Provider orders through EHR. … If openings are available, receptionist schedules appointment. … Wesley Clinic now has 26 slots on the daily schedule, with 30-minute appointments for new patients and … By using prompts to remind patients of appointments, patients are assured a same-day appointment at Wesley
-
www.ahrq.gov/ncepcr/tools/workforce-financing/case-example-3.html
July 01, 2019 - RNs working in the clinic have their own patient appointment schedules. … As patients are discharged, MTM coordinators reach out to patients to schedule an appointment with the … Ideally, appointments are within 7 days of discharge. … Two MTM coordinators work out of the MTM business office to facilitate scheduling appointments with pharmacists … Pre-visit planning begins several days before a scheduled appointment.
-
www.ahrq.gov/sites/default/files/wysiwyg/evidencenow/results/research/submission-form-nw.pdf
June 02, 2025 - ☐ Retrospectively going through the Schedule (*When you can’t get a list of eligible patients from the … for
all practices during biweekly calls
Practice Name:
Retrospectively going through the Schedule
-
www.ahrq.gov/patients-consumers/diagnosis-treatment/hospitals-clinics/10-tips/index.html
June 01, 2018 - assigning a staff member to work closely with patients and other staff to reconcile medications and schedule … necessary followup medical appointments. … Create a simple, easy-to-understand discharge plan for each patient that contains a medication schedule … , a record of all upcoming medical appointments, and names and phone numbers of whom to call if a problem
-
www.ahrq.gov/sites/default/files/wysiwyg/hai/tools/mrsa/110-cusp-program-sustainability-slides.pptx
October 01, 2024 - Revisit your meeting schedule.
Consider hybrid meetings.
Consider a revision to the format. … for MRSA Prevention | ICU & Non-ICU
CUSP Program Sustainability
12
Create a 12-Month CUSP Meeting Schedule … Having a schedule allows core team members and frontline personnel to plan the meeting into their calendars