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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/index.html
March 01, 2023 - address aspects of care that happen in the doctor's office, such as access to care (e.g., scheduling appointments … Care
Customer Service
Health Promotion/Education
Open Access Scheduling for Routine and Urgent Appointment … *
CAHPS for Physician Quality Reporting System (PQRS) Survey **
Access to care
Getting Timely Appointments … , Care, and Information
Getting Timely Appointments, Care, and Information (9 & 12)
Between Visit … Communication (12)
Getting Timely Appointments, Care, and Information
Between Visit Communication
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talkingquality.ahrq.gov/cpi/about/otherwebsites/action-alliance/upcoming-webinar.html
November 01, 2023 - Skip to main content
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/dailygoals.docx
January 01, 2003 - Daily Goals Checklist
Problem statement: Clear communication among health care providers is paramount. Communication failures lead to patient harm, increased length of stay, provider dissatisfaction, and staff turnover. Effective communication is particularly important in the unit if complicated care plans are to be …
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talkingquality.ahrq.gov/teamstepps/readiness/index.html
August 01, 2015 - Skip to main content
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talkingquality.ahrq.gov/news/blog/ahrqviews/patient-centered-care-dhr.html
September 01, 2022 - could access at home showed higher rates of symptoms compared to patients who were screened at clinic appointments … I’m worried about the people who don’t show up when they are scheduled, who cancel appointments.” … better manage attention deficit-hyperactivity disorder (ADHD) among adolescents outside of medical appointments
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talkingquality.ahrq.gov/evidencenow/tools/keydrivers/engage-patients-families.html
November 01, 2018 - Practices can establish protocols to identify affected patients as they come for appointments. … Clinicians can engage patients at that visit, or make an appointment to discuss the implications of the
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-roleplay-final508.pdf
April 03, 2018 - bring all of his medicines,
including over-the-counter medicines, supplements, and vitamins, to his appointment
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/public-notes-meeting-summary-110620.pdf
March 11, 2021 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care
Federal Interagency Workgroup on Improving Diagnostic
Safety and Quality in Health Care
Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on
Appropriations requested “AHRQ to convene a cross agency wo…
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talkingquality.ahrq.gov/cahps/quality-improvement/improvement-guide/improvement-guide.html
March 01, 2023 - Open Access Scheduling for Routine and Urgent Appointment ( PDF , 314 KB)—AC
OpenNotes ( PDF , 273
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_lowvision.pdf
May 01, 2017 - Program Challenges and Opportunities
The biggest challenge to program implementation was
juggling the schedules … coordinate with the residency program to integrate
patient safety and QI work into the residents’ schedules … To accommodate the
schedules of L&D unit staff, simulations were scheduled
during shift changes to … hospital QI helped navigate the change
process, organize and guide the team, distribute materials, schedule … Because this group was the
most challenging to include in the trainings due to their
schedules, the
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/hais/tools/perinatal-care/perinatal_care_toolkit_fullcolor.pdf
May 01, 2017 - Program Challenges and Opportunities
The biggest challenge to program implementation was
juggling the schedules … coordinate with the residency program to integrate
patient safety and QI work into the residents’ schedules … To accommodate the
schedules of L&D unit staff, simulations were scheduled
during shift changes to … hospital QI helped navigate the change
process, organize and guide the team, distribute materials, schedule … Because this group was the
most challenging to include in the trainings due to their
schedules, the
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talkingquality.ahrq.gov/action-alliance/webinars/index.html
April 01, 2024 - Skip to main content
An official website of the Department of Health and Human Services
Careers
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talkingquality.ahrq.gov/news/newsroom/case-studies/201511.html
May 01, 2015 - patients prepare for life at home after hospitalization with information about medications and follow-up appointments … Follow-up physician appointments are scheduled prior to discharge.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.docx
June 27, 2014 - Once the individual reviews of the checklist are finished, schedule a meeting of the hospital’s key leaders
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patientsafetyculture/sopstipsheet.pdf
November 05, 2013 - Tip Sheet: Improving Response Rates on the AHRQ Surveys on Patient Safety Culture
Tip Sheet: Improving Response Rates
on the AHRQ Surveys on Patient Safety Culture
This Tip Sheet will help you understand the importance of high survey response rates and provide suggestions for
improving your response rates.…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module3/module3_slides_best-practices.pptx
June 16, 2017 - Best Practices in Fall Prevention
Best Practices in
Fall Prevention
ADD Hospital Name Here
Module 3
Best Practices
Best practices are those care processes—based on literature and expert opinion—that represent the best ways we currently know of preventing falls in the hospital.
AHRQ Patient Safety Network (PSNET)
…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/topics/meeting-summary-031720.pdf
July 23, 2020 - Federal Interagency Workgroup on Improving Diagnostic Safety and Quality in Health Care March Meeting Summary
Federal Interagency Workgroup on Improving Diagnostic
Safety and Quality in Health Care
Workgroup Goal: Established by Senate Report 115-150. The Senate Committee on
Appropriations requested “AHRQ to co…
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/pfepc-fullguide-appb-final508.pdf
April 13, 2018 - postcard-sized reminder card provides patients with a visual cue to
bring in their medicines to their next appointment … practice may consider:
� Mailing the reminder card to patients 1 to 2 weeks before their
scheduled appointment … Practices also found that adding a message to bring in medicines to the auto-call appointment
reminder … This procedure includes steps to take
before the appointment, to create the medicine list if the patient … It also includes steps for the clinician during
the appointment.
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talkingquality.ahrq.gov/talkingquality/resources/writing/tip7.html
November 01, 2019 - The key to successful testing is to do it early and, if budgets and schedules permit, often.
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talkingquality.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/a3_combo_selfassessment.pdf
May 12, 2016 - Once the individual reviews of the checklist are
complete, schedule a meeting of the hospital’s key