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  1. pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
    January 01, 2015 - Team Self-Correction to Enhance Performance Team Self-Correction to Enhance Performance January 14, 2015 TEAMSTEPPS 05.2 Mod 1 05.2 Page ‹#› TeamSTEPPS® Team Dimensional Training Slide ‹#› 1 Acknowledgements Project Sponsors Jim Battles, PhD (AHRQ) Heidi King, MS (DoD) Project Team Health Research & Edu…
  2. pcmh.ahrq.gov/page/logic-model-foundation-implement-study-and-refine-patient-centered-medical-home-models
    March 01, 2013 - The Logic Model: The Foundation to Implement, Study, and Refine Patient-Centered Medical Home Models March 2013 AHRQ Publication No. 13-0029-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, http://www.ahrq.gov/ …
  3. pcmh.ahrq.gov/sites/default/files/attachments/FormativeEvaluation_032513comp.pdf
    March 01, 2013 - Formative Evaluation: Fostering Real-Time Adaptations and Refinements to Improve the Effectiveness of Patient-Centered Medical Home Interventions c Agency for Healthcare Research and Quality Advancing Excellence in Health Care www.ahrq.gov The PCM Portfolio graphic element is intended to be closely aligned …
  4. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
    February 01, 2011 - After about 25 minutes (longer, if participants need more time and your training schedule allows), … After about 25 minutes (longer, if participants need more time and your schedule allows), ask each group
  5. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
    May 01, 2016 - through disclosure, apology, and early offer of compensation following a standardized compensation schedule … patients and caregivers were often waiting for additional information (e.g., about test results or future appointments … about compensation and legislative changes, and available data to advise compensation offers and schedules
  6. pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
    February 01, 2021 - Patient Portals Patient portals have become more accessible over the last decade.10 Patients can arrange appointments … patients, text messaging reminders significantly increased the rate of adherence to post-ED followup appointments … adherence Promoting behavioral changes Educating patients Ensuring appropriate followup Issuing appointment … Mobile phone messaging reminders for attendance at healthcare appointments. … Improving attendance at post-emergency department follow-up via automated text message appointment reminders
  7. pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-2.pdf
    January 31, 2024 - The team adapted its original schedule for conducting interviews with two grantee partners: for the … The ACC provided PFs with a Practice Facilitation Protocol that outlined suggested meeting schedules, … /email contacts per month, although the protocol specified that PFs should use their discretion to schedule … The schedule for each month is similar to the following: • Week 1: During an in-person meeting, PFs … Because of delays in QI project recruitment, most of the grantees are behind schedule.
  8. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
    November 18, 2015 - For example, patients and families are responsible for scheduling and attending appointments as directed
  9. pcmh.ahrq.gov/sites/default/files/attachments/logic-model-brief.pdf
    March 01, 2013 - services • Increased linkages between practice and community services Accessible care • Same-day appointments
  10. pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
    April 01, 2021 - The protocol for this situation will depend somewhat on the data collection schedule. … Depending on your schedule and when you expect to send out the survey, indicate the date by which the … Getting Timely Appointments, Care, and Information The survey asked patients how often they got appointments … Getting Timely Appointments, Care, and Information The survey asked parents how often they got appointments … Q13 Child got appointment for urgent care as soon as needed Q15 Child got appointment for non-urgent
  11. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
    July 22, 2015 - Appointment Access Results from two studies indicated that patient access improved after PCMH transformation … by implementing same-day and telephone appointment options.29 Electronic Access In multiple … and said these appointments changed the power dynamic between patients and physicians and fostered … , follow up on missed appointments, and monitor patients with chronic conditions. … Key Study Outcomes Across Grants Access Appointment Access Electronic Access Impact of Access on
  12. pcmh.ahrq.gov/patient-safety/resources/learning-lab/design-environments-long-desc.html
    April 01, 2021 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Quality Measures Reports Engaging Patients and Families About AHRQ's Quality & Patient Safety Work Patie…
  13. pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
    August 01, 2022 - SHARE: More topics in this section Patient Safety Patient Safety Research Summaries Patient Safety Resources by Setting Hospital Fall Prevention in Hospitals Training Program Hospital Resources CANDOR Family-Centered Rounds …
  14. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
    June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
  15. pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-22-meetings.pdf
    September 01, 2015 - Be sure to consider the cost of meetings that you and others schedule from a payroll perspective. … For example: “Jim, so you are suggesting that we schedule patients for the women’s clinic on Saturdays
  16. pcmh.ahrq.gov/page/coordinating-care-adults-complex-care-needs-patient-centered-medical-home-challenges-and
    January 01, 2012 - “Sometimes, I have to spend all day on the phone to my doctor, even to get an appointment,” said an 81 … —fee-for-service (FFS) payments such as those set by the Medicare Physician Fee Schedule—provide little … Existing practices struggle to maintain adequate “same-day” openings in their schedules for urgent visits … In many cases, it is also difficult to obtain payer authorization and timely appointments with other … Medicare program; payment policies under the physician fee schedule and other revisions to Part B for
  17. pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-1-instructors-guide.pdf
    September 01, 2015 - barriers: Primary Care Practice Facilitation Curriculum MODULE 1 M1-10  Send your training schedule
  18. pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4d_combo_psi07-crbsi-bestpractices.pdf
    May 20, 2016 - Selected Best Practices and Suggestions for Improvement Toolkit for Using the AHRQ Quality Indicators How To Improve Hospital Quality and Safety 1 Tool D.4d Selected Best Practices and Suggestions for Improvement PSI 07: Central Venous Catheter (CVC)-Related Bloodstream Infections (BSIs) Why Focus on Ce…
  19. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
    April 01, 2018 - team Patient Care Tracking/Followup 86% of respondents indicated that patients ares reminded about appointments … Patient Care Tracking/Followup The office reminds patients about appointments, documents how well patients … Patient Care Tracking/Followup This office reminds patients when they need to schedule an appointment … This office reminds patients when they need to schedule an appointment for preventive or routine care … A patient was unable to get an appointment within 48 hours for an acute/serious problem.
  20. pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-mosops-database-report-part-I.pdf
    January 01, 2022 - of respondents reported their medical office "always" or "most of the time" reminds patients about appointments … Patient Care Tracking/Followup The office reminds patients about appointments, documents how well patients … Patient Care Tracking/Followup This office reminds patients when they need to schedule an appointment … Patient Care Tracking/Followup % Most of the Time/Always This office reminds patients when they need to schedule … an appointment for preventive or routine care.

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