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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-jan2015.pptx
January 01, 2015 - Team Self-Correction to Enhance Performance
Team Self-Correction to Enhance Performance
January 14, 2015
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Team Dimensional Training
Slide ‹#›
1
Acknowledgements
Project Sponsors
Jim Battles, PhD (AHRQ)
Heidi King, MS (DoD)
Project Team
Health Research & Edu…
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pcmh.ahrq.gov/page/logic-model-foundation-implement-study-and-refine-patient-centered-medical-home-models
March 01, 2013 - The Logic Model: The Foundation to Implement, Study, and Refine Patient-Centered Medical Home Models
March 2013
AHRQ Publication No. 13-0029-EF Prepared For: Agency for Healthcare Research and Quality, U.S. Department of Health and Human Services, 540 Gaither Road, Rockville, MD 20850, http://www.ahrq.gov/ …
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pcmh.ahrq.gov/sites/default/files/attachments/FormativeEvaluation_032513comp.pdf
March 01, 2013 - Formative Evaluation: Fostering Real-Time Adaptations and Refinements to Improve the Effectiveness of Patient-Centered Medical Home Interventions
c
Agency for Healthcare Research and Quality
Advancing Excellence in Health Care www.ahrq.gov
The PCM Portfolio graphic element is intended to be closely aligned …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/simulation/traininggd-update.pdf
February 01, 2011 - After about 25 minutes (longer, if participants need more time and your training
schedule allows), … After about 25 minutes (longer, if participants need more time and your schedule
allows), ask each group
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/psml-planning-grants-final-report.pdf
May 01, 2016 - through disclosure, apology, and early offer of compensation following a standardized
compensation schedule … patients and caregivers were
often waiting for additional information (e.g., about test results or future appointments … about compensation and legislative changes, and available data to advise compensation offers
and schedules
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pcmh.ahrq.gov/sites/default/files/wysiwyg/patient-safety/reports/issue-briefs/healthited-issuebrief.pdf
February 01, 2021 - Patient Portals
Patient portals have become more accessible over the last decade.10 Patients can arrange appointments … patients, text messaging reminders
significantly increased the rate of adherence to post-ED followup appointments … adherence
Promoting behavioral
changes
Educating patients
Ensuring appropriate
followup
Issuing appointment … Mobile phone messaging
reminders for attendance at healthcare appointments. … Improving attendance
at post-emergency department follow-up via automated text message appointment reminders
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pcmh.ahrq.gov/sites/default/files/wysiwyg/evidencenow/building-capacity/en-bsc-interim-report-2.pdf
January 31, 2024 - The team adapted its original schedule for conducting interviews with two
grantee partners: for the … The ACC provided PFs with a Practice Facilitation Protocol that outlined suggested meeting schedules, … /email contacts per month, although the protocol
specified that PFs should use their discretion to schedule … The schedule for each month is similar to the following:
• Week 1: During an in-person meeting, PFs … Because
of delays in QI project recruitment, most of the grantees are behind schedule.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module2/igteamstruct.pdf
November 18, 2015 - For example,
patients and families are responsible for scheduling and
attending appointments as directed
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pcmh.ahrq.gov/sites/default/files/attachments/logic-model-brief.pdf
March 01, 2013 - services
• Increased linkages
between practice
and community
services
Accessible care
• Same-day
appointments
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/surveys-guidance/cg/guidance-cg-cahps.pdf
April 01, 2021 - The protocol for this situation will depend somewhat on the data
collection schedule. … Depending on your schedule and when you expect to send out the survey,
indicate the date by which the … Getting Timely Appointments, Care, and Information
The survey asked patients how often they got appointments … Getting Timely Appointments, Care, and Information
The survey asked parents how often they got appointments … Q13 Child got appointment for urgent care as soon as needed
Q15 Child got appointment for non-urgent
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/tpc-synthesis-report.pdf
July 22, 2015 - Appointment Access
Results from two studies indicated that patient access improved after PCMH transformation … by implementing same-day and
telephone appointment options.29
Electronic Access
In multiple … and said these appointments changed the power
dynamic between patients and physicians and fostered … , follow up on
missed appointments, and
monitor patients with chronic
conditions. … Key Study Outcomes Across Grants
Access
Appointment Access
Electronic Access
Impact of Access on
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pcmh.ahrq.gov/patient-safety/resources/learning-lab/design-environments-long-desc.html
April 01, 2021 - SHARE:
More topics in this section
Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Quality Measures
Reports
Engaging Patients and Families
About AHRQ's Quality & Patient Safety Work
Patie…
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pcmh.ahrq.gov/patient-safety/settings/hospital/candor/grand-rounds.html
August 01, 2022 - SHARE:
More topics in this section
Patient Safety
Patient Safety Research Summaries
Patient Safety Resources by Setting
Hospital
Fall Prevention in Hospitals Training Program
Hospital Resources
CANDOR
Family-Centered Rounds …
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/module3_pu-bestpractices.docx
June 12, 2018 - He developed difficulty swallowing after his usual Parkinson’s medication schedule was inadvertently
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-22-meetings.pdf
September 01, 2015 - Be sure to consider the cost of meetings that you and others
schedule from a payroll perspective. … For example: “Jim, so you
are suggesting that we schedule patients for the women’s clinic on Saturdays
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pcmh.ahrq.gov/page/coordinating-care-adults-complex-care-needs-patient-centered-medical-home-challenges-and
January 01, 2012 - “Sometimes, I have to spend all day on the phone to my doctor, even to get an appointment,” said an 81 … —fee-for-service (FFS) payments such as those set by the Medicare Physician Fee Schedule—provide little … Existing practices struggle to maintain adequate “same-day” openings in their schedules for urgent visits … In many cases, it is also difficult to obtain payer authorization and timely appointments with other … Medicare program; payment policies under the physician fee schedule and other revisions to Part B for
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-1-instructors-guide.pdf
September 01, 2015 - barriers:
Primary Care Practice Facilitation Curriculum MODULE 1 M1-10
Send your training schedule
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/d4d_combo_psi07-crbsi-bestpractices.pdf
May 20, 2016 - Selected Best Practices and Suggestions for Improvement
Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
1 Tool D.4d
Selected Best Practices and Suggestions for Improvement
PSI 07: Central Venous Catheter (CVC)-Related Bloodstream Infections (BSIs)
Why Focus on Ce…
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2018mosopsdatabasereport-part1-rev0921.pdf
April 01, 2018 - team
Patient Care Tracking/Followup
86% of respondents indicated that patients ares reminded about appointments … Patient Care Tracking/Followup The office reminds patients about appointments, documents
how well patients … Patient Care Tracking/Followup
This office reminds patients when they need to schedule an
appointment … This office reminds patients when they need to
schedule an appointment for preventive or routine
care … A patient was unable to get an appointment within 48
hours for an acute/serious problem.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/2022-mosops-database-report-part-I.pdf
January 01, 2022 - of respondents reported their medical office "always" or
"most of the time" reminds patients about appointments … Patient Care Tracking/Followup The office reminds patients about appointments, documents how
well patients … Patient Care Tracking/Followup
This office reminds patients when they need to schedule
an appointment … Patient Care Tracking/Followup % Most of the Time/Always
This office reminds patients when they need to schedule … an
appointment for preventive or routine care.