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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/pacht-er-et-al-1998
January 01, 1998 - Pacht ER et al. 1998 "Effectiveness of telemedicine in the outpatient pulmonary clinic."
Reference
Pacht E, Turner J, Gailiun M, et al. Effectiveness of telemedicine in the outpatient pulmonary clinic. Telemedicine Journal: the official journal of the American Telemedicine Association 1998;4(4):287.
…
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digital.ahrq.gov/sites/default/files/docs/publication/uc1hs015437-waters-final-report-2008.pdf
January 01, 2008 - Functional Assessment of Cancer Therapy (FACT-G) Patient
Patient satisfaction Study survey questionnaire Patient … Appointment waiting times Study survey questionnaire Patient
Travel distance- Patient Study survey … question, miles Patient
Travel distance- Physician Miles from Memphis to clinic Physician work
schedule … Patients
also report high satisfaction with reduced transportation costs and appointment wait times.
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/WhatIsWorkflow.ppt
January 01, 2009 - 897942/tool_-_know_your_processes_pdf
Answering Phones*
Flows for different types of phone calls
Appointment
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/tolar-m
January 01, 2023 - diagnoses, medication, lab results), the documentation of patient encounters as well as scheduling of appointments
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digital.ahrq.gov/sites/default/files/docs/adult-depression-slides-06152022.pdf
June 15, 2022 - Patients with depression
more likely to not attend
clinic appointments, more
likely to no show/cancel … and use emergency and
urgent care
Current strategies address only patients
who come to clinic appointments … care plus…
• Invitations via portal to
complete CAT-MHTM online
• Sent when due regardless if
appointment … ► 86% reported having a better understanding of what occurred during their
appointment
► 84% reported … Perspective
Here are the current options…
Current strategies address only patients who come to clinic appointments
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digital.ahrq.gov/sites/default/files/docs/citation/appendix-e-cdspain-sample-clinical-practice-guidelines.docx
October 16, 2020 - The VA/DoD recommends the followup schedule in Table 43.
Table 4. … **Providers will need to determine whether a telephone or in-clinic appointment is appropriate based
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digital.ahrq.gov/ahrq-funded-projects/safety-through-enhanced-e-prescribing-tools-stepstools-developing-web-services/annual-summary/2011
January 01, 2011 - with rounding, however they would like more flexibility in recommendations, e.g., specific medication schedules
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digital.ahrq.gov/sites/default/files/docs/publication/KSchultzetal2006HFES_JobTaskAnalysis.pdf
January 01, 2005 - units we would attempt to observe at
night depending on each unit’s organizational structure
and call schedule
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digital.ahrq.gov/sites/default/files/docs/citation/r36hs021976-gatwood-final-report-2014.pdf
January 01, 2014 - message per day was appropriate but many felt that the
frequency could match their individual dosing schedules … exceptions (5.6%), messages were conveyed as scheduled using
automated delivery, and deviations from the schedule
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digital.ahrq.gov/sites/default/files/docs/citation/state-regional-demonstration-hit-ri-final-report.pdf
December 01, 2015 - Results
The RI SRD Project was subject to several unanticipated and significant schedule delays and … • July – September 2008: Project schedule “rebaselined” due to technical and contractual
delays; … Committee appointees are made aware of this upon appointment .
5. … members of the committee:
Committee charge, communication norms, and work requirements
Approved appointment … process (how individuals become members of their committee)
Policy of duration of appointment to
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digital.ahrq.gov/sites/default/files/docs/page/2006EmaniGarberFisher_052411comp.pdf
June 16, 2021 - groups;
security concerns for other groups
EMAILING
PROVIDERS
Unrealistic for providers given their schedules
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/WhyCareAboutWorkflow.ppt
January 01, 2010 - How Do I Evaluate Workflow?
Why care about workflow when planning, implementing, and using health IT?
Answer #1:
To avoid pain and suffering
Many clinics have implemented health IT only to find that they did not anticipate how much health IT can change clinical and administrative workflows.
The unanticipate…
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digital.ahrq.gov/sites/default/files/docs/publication/r03hs020308-levy-final-report-2013.pdf
January 01, 2013 - automated outreach process where overdue patients were first
sent letters asking them to directly schedule … Call center costs are the costs of
fielding appointment requests, screening status updates, and EHR
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digital.ahrq.gov/sites/default/files/docs/survey/health-information-technology-value-project-chief-information-officer-interview-guide.pdf
June 16, 2021 - Health Information Technology Value Project: Chief Information Officer Interview Guide
Health Information Technology Value Project: Chief Information Officer
Interview Guide
University of Iowa, Iowa City IA
This is a questionnaire designed to be completed by clinical staff in an ambulatory setting. The
tool …
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digital.ahrq.gov/sites/default/files/docs/citation/workflowredesignrfi.pdf
July 01, 2010 - #2
During implementation, provider
appointment times were
doubled for a week, then up
50% for … I changed
the implementation schedule to
balance training vs. income. … The
schedule we now use has been
well received and has resulted
in fewer frantic support calls in … incorporate workflow assessment and
redesign tools, including flowcharts of the typical workflow around appointment … Once working for the reseller, this
person changed the schedule to balance the frequency, effectiveness
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digital.ahrq.gov/ahrq-funded-projects/improving-electronic-health-records-patient-education-materials/annual-summary/2010
January 01, 2010 - Improving Electronic Health Records Patient Education Materials - 2010
Project Name
Improving Electronic Health Records Patient Education Materials
Principal Investigator
Shoemaker, Sarah
Organization
Abt Associates, Inc.
Contract Number
290-09-00012I-4
Projec…
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digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience/mohr-t-et-al-2008
January 01, 2008 - Mohr T et al. 2008 "The second time around."
Reference
Mohr T. The second time around. Health Manag Technol 2008;29(9):22-25.
Objective
To describe the integration of a new electronic medical record (EMR) with an existing practice management (PM) system at Pediatric Partners, a single-site med…
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digital.ahrq.gov/sites/default/files/docs/citation/quality-performance-monitoring-data-collection-and-reporting-final-report.pdf
April 01, 2015 - residents to note barriers encountered in obtaining the diabetes measures according to the desired
schedule … Scheduling conflicts related to vacations and summer schedules
resulted in delays in project implementation … therefore made to prospectively recruit diabetic patients to the registry at the time of
their next appointment … Vacation and personal schedules also impeded project implementation to a certain degree.
23 … often did not have systems or methodologies in
place to identify primary care providers at the time of appointment
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digital.ahrq.gov/sites/default/files/docs/resource/PCC_Chrischilles_Q3_Exempt_info_sheet.pdf
April 03, 2008 - Focus Group on Medication Management and Personal Health Records
FOR IRB USE ONLY
APPROVED BY: IRB-01
IRB ID #: 200802786
APPROVAL DATE: 04/03/08
EXPIRATION DATE: N/A
Focus Group on Medication Management and Personal Health Records
We invite you to participate in a research study being conducted by in…
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digital.ahrq.gov/sites/default/files/docs/citation/r01hs022677-stockwell-final-report-2019.pdf
January 01, 2019 - All the study sites allow
walk-ins for 2nd and 3rd HPV vaccine doses without an appointment. … Families stopped receiving messages on their original schedule when the second dose
was abstracted … Text
messages facilitated the rapid communication with families to inform them of the CDC schedule