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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/NurseOnlyVisit.pdf
December 18, 2021 - Visit
N
ur
se
/P
ro
vi
de
r
P
at
ie
nt
Arrive and check
in at reception
View patient on
EHR schedule … as
“arrived”
Greet and escort
patient to exam
room; log into
computer
Select patient from
schedule
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digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PatientCheckIn.pdf
December 18, 2021 - Patient Check In
Fr
on
t D
es
k/
C
he
ck
In
P
at
ie
nt
Patient arrives for
appointment … point of
service
payment
workflow
Yes
Yes
No
No
Patient appears as
“arrived” on EMR
schedule
-
digital.ahrq.gov/sites/default/files/docs/citation/appendix-j-cdspain-additional-resources.docx
August 12, 2024 - with patients during prescribing, management, and tapering of opioids
· Communicating with empathy
· Schedule … Systematic Review
· State of the evidence for complementary health approaches for chronic pain
· Follow-up appointments
-
digital.ahrq.gov/ahrq-funded-projects/improving-quality-through-decision-support-evidence-based-pharmacotherapy/annual-summary/2010
January 01, 2010 - On the business day prior to a scheduled appointment for one of the study patients, SEBASTIAN is used … point-of-care reports are consistently generated and delivered to the clinics on the day prior to scheduled appointments … to a chronic disease, no visits to their primary care clinic in the past 6 months, and no scheduled appointments … Accordingly, providers in several clinics reported inconsistent receipt of the reports prior to scheduled patient … appointments and issues leading to these inconsistencies were identified and addressed.
-
digital.ahrq.gov/ahrq-funded-projects/my-medihealth-paradigm-children-centered-medication-management/annual-summary/2010
January 01, 2010 - Patients will be able to create medication schedules, schedule alerts to mobile devices, and examine … laboratory results, relevant medical literature, e-mail for direct communication with providers, and direct appointment
-
digital.ahrq.gov/sites/default/files/docs/survey/healthcare-provider-survey.pdf
June 16, 2021 - In a busy practice it is common to get behind schedule
How often are you behind schedule ... … Less than 20 minutes behind schedule 1 2 3 4 5
b. … More than 20 minutes behind schedule 1 2 3 4 5
c. … More than 40 minutes behind schedule 1 2 3 4 5
d. … More than 60 minutes behind schedule 1 2 3 4 5
13.
-
digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/PAOfficeVisit.pdf
December 18, 2021 - ss
is
ta
nt
P
at
ie
nt
Arrive and check
in at reception
Note patient has
arrived on EHR
schedule … write
on paper
Take patient to
exam room and
log into
computer
Click on patient
name on
schedule
-
digital.ahrq.gov/sites/default/files/docs/resource/Timeline_at_a_glance_high_level_snapshot_on_the_progress.pdf
June 17, 2005 - send
In Test
Will use MED
VPN tunnel
Complete
Complete
Initial call
in
process
of being
schedule … activity & on track
Not StartedActivity is scheduled to start at a later time
Behind Activity is behind schedule … June 17, 2005
• Security and Privacy
Meeting to be held on June 14, 2005
Conference call/meeting schedule
-
digital.ahrq.gov/sites/default/files/docs/resource/final-b14-archives-sarkar2075.pdf
January 01, 2013 - attend a colonoscopy class / be seen in the GI clinic to meet
with a doctor for evaluation and then to schedule … Ask Gloria (up at front desk in GI Clinic) for codes and available appointments for
scheduling classes … Click Appointments.
v. Click Appt Scheduling.
vi. … Key in “03” for clinic at the bottom of the screen and press enter, or click “03”
under Schedule Appt … Every week, review which patients have upcoming appointments.
-
digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/WorkflowInterviewGuide.doc
December 18, 2021 - Front Desk
How may appointments be made? … · Phone in advance
· Phone for same day appointment
· Previous visit
· Walk in
Do you do reminders … What do you do to prepare for the next day’s appointments (ask same-day appts. … Assistance with exam________________________________________________________
Does the MA keep the MD on schedule … Are follow up appointments made?
How is payment handled?
-
digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/research/sittig-df-et-al-2006
January 01, 2006 - Interestingly, 80% said they were less likely to accept alerts when they were behind schedule and 84% … of clinicians admitted to being at least 20 minutes behind schedule "some", "most", or "all of the time … "There were no differences in the reported likelihood that either those who were behind [in their schedule
-
digital.ahrq.gov/sites/default/files/docs/citation/r21hs021322-sarkar-final-report-2015.pdf
January 01, 2015 - We regularly reviewed the ACC’s schedule to determine the patients
who missed scheduled appointments … appointments. . … If the patient does not
have a PCP, a pharmacy student fills out an appointment form and schedules an … If not, the same process for the first missed appointment is followed
and a third appointment is scheduled … appointments so patients are not lost to follow-up.
-
digital.ahrq.gov/sites/default/files/docs/resource/b4_arora_018171_archives_1.pdf
May 15, 2010 - Click [Encounter Schedule]
Notice next Scheduled Date. … Page 9
4) Schedule Patient for a clinic: … Please enter Comments below or in Margin:
Was it easy to schedule a presentation?
-
digital.ahrq.gov/sites/default/files/docs/publication/r18hs018168-johnson-final-report-2013.pdf
January 01, 2013 - randomized either to receive access to a website called MyMediHealth where
they could create medication schedules … reminders feature, both the child and parent expressed
interest in starting to use their medication schedules … One subject was unable to schedule one of their medications. … Therefore, this subject
was only able to schedule 2 of her 3 medications. … functionality to their patient portal so that all patients and
their families could manage their medication schedules
-
digital.ahrq.gov/sites/default/files/docs/page/E-PrescribingPhysicianTool6.1.xls
June 16, 2021 - Attribute System Attribute Capability Ranking
Meets HIPAA requirements
Is Surescripts certified
Handles Schedule … Vendor 4 Vendor 5 Vendor 6
Attribute System Attribute Capability Ranking
Testing plan meets desired schedule … Should you have multiple persons from within your office scoring the vendors, schedule time to compare … If the vendor scores are very close, it might be worthwhile to schedule a second demonstration among
-
digital.ahrq.gov/health-it-tools-and-resources/workflow-assessment-health-it-toolkit/experience/chapman-l-2009-ehr
January 01, 2009 - for example, a task is automatically created in the system notifying the radiology department that an appointment … Graybill used its new technology to introduce new processes to trim the "wait time" before a non-urgent appointment … Prior to program implementation, "next available" appointments averaged 18.25 days for office visits … workflow improvements, physicians have been able to see 7% more patients without adding hours to their schedule
-
digital.ahrq.gov/sites/default/files/docs/AHRQ_Webinar_Aug_2009_Med_Mgmt.pdf
January 01, 2009 - • Connectivity and reliability problems
• Inability to transmit to PBMs
• Inability to e-prescribe schedule … Health Systems catchment Systems catchment
areaarea
• Obtain DEA waiver to allow e-prescribing of
Schedule … Prescription Monitoring
Program (PMP)
• PMP collects records of dispensing of
prescriptions for Schedule … MA, NY: laws allow for EPCS pending
DEA regulations
– FL law requires written prescription for
Schedule … II drugs1
– TX law prohibits e-prescribing of Schedule II
prescriptions and requires manual
signature2,3
-
digital.ahrq.gov/sites/default/files/docs/workflowtoolkit/IFQHC_operational_redesign_patient_flow_worksheet.pdf
January 01, 2007 - an appointment? … Existing Patient
What type of information is obtained when existing patient calls to schedule an
appointment … as a notice
Make a future appointment but only if less than 6 months out
Other:
Do you schedule … New patient eligibility should be verified when patient schedules appointment (prior to
patient visit … More advanced patient portals allow patients to actually
schedule their own appointments, view or print
-
digital.ahrq.gov/principal-investigator/wetterneck-tosha-beth
January 01, 2023 - electronic health record prototype with a variety of functionalities focused on goal-directed work such as schedule
-
digital.ahrq.gov/ahrq-funded-projects/buddy-technology
January 01, 2023 - behaviors and the emotional well-being of the caregiver, document daily activities and events, and schedule … appointments and personal events.