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cahps.ahrq.gov/teamstepps-program/resources/additional/leadership.html
July 01, 2023 - This TeamSTEPPS video shows leadership and teamwork resolved staff shortages and a heavy patient schedule
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/trainershandouts_all.pdf
September 01, 2012 - When she schedules
Rigoberta’s appointment, Carolyn should:
a. … Schedule a Spanish-speaking interpreter for Rigoberta’s appointment
c. … Ask Maria to come to the appointment with her mother so she can interpret
4. … When she schedules Rigoberta’s appointment,
Carolyn should:
a. … Schedule a Spanish-speaking interpreter for Rigoberta’s appointment
c.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_4_PPT_508.pptx
April 01, 2011 - Make followup appointments: Offer to make followup appointments for patient and family. … Schedule the discharge planning meeting with the patient, family, and hospital staff. … Offer to schedule followup appointments with providers. … Ask if they have or need transportation to the appointments.
… time and location of the appointment.
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cahps.ahrq.gov/patient-safety/settings/hospital/red/toolkit/redtool5.html
March 01, 2013 - Followup appointments. … You will find out whether appointments have been completed and plans for future appointments. … If an interpreter is not immediately available, schedule a time to call back. … Arranging a same-day sick appointment. … Clarify Appointments
Check that the patient or caregiver knows about all followup appointments (e.g
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2017-materials/ts-obc-webinar-052317.pptx
January 01, 2017 - difficult or complex clinic or enviroment
7
Logistics and Considerations
Amount of time available
Schedule … Post-TeamSTEPPS Survey
Pre & Post Report
Schedule followup meeting every 6 weeks with department
Certification
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/combined/e1_combo_monitorprogress.pdf
June 05, 2016 - • Establish a schedule for regular reporting.
• Develop report formats to communicate clearly. … Toolkit for Using the AHRQ Quality Indicators
How To Improve Hospital Quality and Safety
Establish a Schedule … Choose a Limited Set of Effective Measures
Establish a Schedule for Regular Reporting
Develop Report
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/fallprevention-training/module4/module4_tools.docx
August 03, 2017 - Toileting schedule.
Use of assistive devices.
Maintenance of clutter-free environment. … Toileting schedule.
Use of assistive devices.
Maintenance of clutter-free environment.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module4/mod4-event-checklist.pdf
April 01, 2016 - ■ Obtain all records: medical record, departmental worksheets, logs (e.g., transports), and
schedules … Event Review
■ Schedule in-person interviews of key staff.
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cahps.ahrq.gov/sites/default/files/publications/files/redtoolkitforms.pdf
September 01, 2012 - Mark Avery: (555) 555-5555
3
EACH DAY follow this schedule:
MEDICINES
What … Dr. __________________: (xxx) xxx-xxxx PCP PHOTO HERE
15
EACH DAY follow this schedule … Followup Appointments
PCP Appointment
____ Patient has PCP? … Who is your appointment with?
What is your appointment for?
When is this appointment? … Are
there any other appointments listed there? Review these appointments.
D.
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cahps.ahrq.gov/teamstepps-program/curriculum/situation/tools/star.html
June 01, 2023 - cardiologist recommended that I increase the dosage of the medication I take for the arrythmia and to schedule … an appointment to see him. … I also scheduled an appointment, but the first one I could get was 4 weeks out.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/pressure_ulcer_prevention/module3/putoolkit_module3_tools.docx
August 31, 2017 - .
· Post turning schedule.
· Teach or do frequent small shifts of body weight. … Completely Immobile
· Skin assessment and inspection q shift.
· Turn/reposition q 1-2 hours.
· Post turning schedule … Very Limited
· Skin assessment and inspection q shift.
· Turn/reposition 1-2 hours.
· Post turning schedule … He developed difficulty swallowing after usual Parkinson’s medication schedule was inadvertently altered
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cahps.ahrq.gov/news/newsroom/case-studies/201501.html
March 01, 2015 - By designating discharge advocates who help patients reconcile their medicines and schedule follow-up … appointments with their primary care physicians, hospitals can reduce avoidable readmissions. … medications, made follow-up calls to patients within days of their discharge, and scheduled doctors' appointments … provides discharged patients in need with certain medicines and transportation to two follow-up medical appointments
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool13_ed_care_plan.docx
May 01, 2015 - The care plan champion will schedule meetings to review and finalize care plans.
Step 3. … Schedule regular interdisciplinary meetings to discuss and finalize care plans.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/medread-tools.pdf
July 28, 2016 - Electronic workflow prompts to support multistep transitional care processes over time
Automated appointment … followup with primary care provider
Schedule followup with relevant specialists
Schedule followup … Eligibility: Must have an appointment, show proof of Readmissions County residency, proof of income and … referrals to minimize wasted rework;
• The organization staff can anticipate a start date and plan schedules … Schedule regular interdisciplinary meetings to discuss and finalize care plans.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/prevention-chronic-care/decision/research-centers/persell_cvd_disparities.pdf
September 18, 2014 - awareness of
the patient’s personal CVD risk, educate them about what they can do to
prevent CVD, and schedule … a primary care appointment if needed
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cahps.ahrq.gov/sites/default/files/wysiwyg/topics/fed-IWG-dxsafety-Nov19mtg.pdf
November 15, 2019 - Next Steps: Establish Interagency Workgroup meetings on a regular schedule in 2020.
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cahps.ahrq.gov/teamstepps-program/curriculum/communication/tools/index.html
July 01, 2023 - Outpatient practice
Orally confirm with the patient the time an appointment has been scheduled, followed … by a mailed, emailed, phone call, or text reminder before the appointment, based on the patient’s preference … ; use a patient portal that allows the patient or designated family caregivers to review upcoming appointments … Patient and family caregiver
Ask both the patient and a designated family caregiver to repeat the schedule … Reinforce this information with printed instructions on the dosing schedule and how to get any questions
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-safety-resources/resources/candor/module3/mod03-gap-analysis-guide.pdf
April 01, 2016 - Specific mechanisms to achieve this
objective include:
– Schedule groups of individuals to meet together … prior to the actual assessment) to allow time for adjustments and permit participants to arrange
their schedules … – Schedule groups at times and locations that are convenient for the members of the group. … If possible, schedule all groups over 1–3 consecutive days to
reduce the chance of participants discussing … [Schedule CANDOR process implementation activities.]
AHRQ Pub.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_6.pdf
October 01, 2016 - MAs schedule
appointments with PCPs for patients if needed. … Residents follow up with patients who don’t keep
appointments. … Patients can make future appointments if needed, but the consultants’ schedule
is not set up for phone … K-15 has 55 percent followthrough with appointments. … otherwise this is not generally done at K-15, although RNs do a quick morning
review of the day’s schedule
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cahps.ahrq.gov/sites/default/files/wysiwyg/sops/events/webinar/sops_101_webcast-2022-hare.pdf
January 01, 2022 - results
► Identifies strengths and areas for
safety culture improvement
30
SOPS Database Submission Schedule … SOPS Database Submission Schedule
Database Requirements for Participation
SOPS Database Reports
Example