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cahps.ahrq.gov/sites/default/files/wysiwyg/evidencenow/tools-and-materials/burnout-in-primary-care.pdf
February 01, 2023 - Schedule: Consider how often you plan to conduct the assessments. … • Use team huddles, pre-visit planning, and pre-appointment lab tests to optimize
workflows. … • Allow clinicians to reduce hours on a temporary basis or switch to a part-time schedule. … • For additional flexibility, allow clinicians to schedule virtual visits, particularly at the
start … • Schedule protected time during the day for clinicians to complete non-billable tasks (such
as working
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cahps.ahrq.gov/topics/hospital-readmissions.html
January 01, 2012 - Hospital
This easy-to-read guide is for patients to use at discharge to help them track medication schedules … , upcoming medical appointments, and important phone numbers.
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cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/coordination-of-care/strategy6l-planned-visits.html
March 01, 2020 - Schedule the visit and instruct the patient to bring all medications.
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2015-materials/teamstepps-monthly-webinar-august2015.pptx
January 01, 2015 - TeamSTEPPS®
TeamSTEPPS in the ED
Slide ‹#›
Throughput
Issue
Hospital congestion
Tools
Regular huddle schedule
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cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/events/20160315/susan-edgman-levitan-intro-slides.pdf
March 15, 2016 - Strategies for Improving Patient Experience
• Open Access Scheduling for
Routine and Urgent
Appointments
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/long-term-care/resources/ontime/pruhealing/functional-specifications.docx
February 10, 2014 - cushion
Air cushion
Air cushion
Air cushion
Air cushion
Additional Off-Loading Strategies
T&P schedule … Elevate heels
T&P schedule
Elevate heels
T&P schedule
Elevate heels
T&P schedule
Elevate heels
T … &P schedule
Elevate heels
T&P schedule
Elevate heels
NUTRITIONAL INTERVENTIONS
Vitamin or mineral
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cahps.ahrq.gov/news/newsroom/case-studies/202303.html
October 01, 2023 - Medical and Nursing Services Departments created a nursing triage clinic open to anyone without an appointment … the patient, conducts a comprehensive nursing assessment, provides the patient with education, and schedules
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cahps.ahrq.gov/talkingquality/plan/gain-trust.html
November 01, 2018 - Keep them informed about your objectives and plans, including methods, schedule, progress, and issues
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cahps.ahrq.gov/cpi/about/organization/nac/nac-charter.html
April 01, 2014 - compensated at a daily rate commensurate with the maximum rate of basic pay for GS-18 of the General Schedule
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cahps.ahrq.gov/cpi/about/organization/nac/nac-amd2000.html
April 01, 2014 - rate not to exceed the daily equivalent of the rate in effect for Executive level IV of the Executive Schedule
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/toolkit/morningbriefing.doc
August 07, 2012 - Conducting a Morning Briefing
Problem statement: Physicians can improve communication with nursing staff while more efficiently prioritizing patient care delivery and admissions and discharges.
What is a Morning Briefing? A morning briefing is a dialogue between two or more people using concise and relevant informati…
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2018-materials/ts-obc-webinar-metrohealth.pptx
January 01, 2018 - Using survey results to customize concepts to departmental needs
Stage 2: Training
Schedule sessions
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-april2016.pptx
January 01, 2016 - Improving Clinical Performance and Safety Culture Through TeamSTEPPS Implementation
Improving Clinical Performance and Safety Culture Through TeamSTEPPS Implementation
April 13, 2016
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Clinical Performance & Safety Culture
Slide ‹#›
1
Rules of Engagement
Audio…
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cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2016-materials/teamstepps-monthly-webinar-may2016.pptx
January 01, 2016 - Enhancing Code Blue Team Effectiveness
Enhancing Code Blue Team Effectiveness
Leveraging TeamSTEPPS
May 11, 2016
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS®
Code Blue Team Effectiveness
Slide ‹#›
1
Rules of Engagement
Audio for the webinar can be accessed in two ways:
Through the phone (*Please mute …
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cahps.ahrq.gov/evidencenow/tools/keydrivers/create-care-teams.html
November 01, 2018 - Skip to main content
An official website of the Department of Health and Human Services
Careers
Contact Us
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FAQs
Search all AHRQ sites
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Search
Menu
…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/qitoolkit/pdi/standalone_pdi_casestudy.pdf
December 01, 2015 - Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring Physicians Together To Reduce CLABSIs
Children’s Hospital Uses AHRQ’s Pediatric QI Toolkit To Bring
Physicians Together To Reduce CLABSIs
Abstract
The Ann & Robert H. Lurie Children’s Hospital
used the tools from the Pediatric QI Toolkit – which …
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pptx
April 04, 2018 - PowerPoint Presentation
Teach-Back
AHRQ
Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families
The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Improving Patient Safety in Primary Care Settings by Engaging Patients and Families. A…
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - Teach-Back
Teach-Back
AHRQ
Guide to Improving Patient Safety in
Primary Care Settings by Engaging
Patients and Families
Presenter
Presentation Notes
The Agency for Healthcare Research and Quality, or AHRQ, funded the development of a Guide to Improving Patient Safety in Primary Care Settings by…
-
cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/medoffice-resourcelist.pdf
April 01, 2023 - This IHI web page contains information on decreasing demand for
appointments.
5. … resources/Pages/Changes/ReduceSchedulingComplexity.aspx (requires free
account setup and login)
Complex schedules … , with many appointment types, times, and restrictions, can increase total
delay in the system because … each appointment type and time creates its own differential delay
and queue. … Decrease Demand for Appointments
3. Measure and Understand Supply and Demand
4.
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cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_5.pdf
October 01, 2016 - Front Office Support Workforce
Category/Role
Comments
3.0 Front desk staff Three full-time staff schedule … appointments and
register/check-in/check-out patients.
1.0 Call Center/Operator
2.0 Medical … Teams meet daily and as
needed in huddles to plan the day’s patient schedule and review outstanding … For example, patients who received reminder calls about upcoming appointments
have lavender flags in … Appointment reminders are primarily by the front desk with assistance
from the x-ray tech and other