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1. Invest in Trust: A Guide for Building COVID-19 Vaccine Trust and Increasing Vaccination Rates Among CNAs | Agency for Healthcare Research and Quality
   cahps.ahrq.gov/nursing-home/materials/prevention/vaccine-trust.html
   July 01, 2021 - Schedule Your Appointment Poster 1 (PDF, 2.5 MB) Schedule Your Appointment Poster 2 (PDF, 1.4 MB) … Information Cards: Scheduling Your Vaccination Print these cards with information about how to schedule … Download Schedule Your Appointment Card (PDF, 248 KB) Download Schedule Your Appointment Card with

2. The Five Principles of Effective Primary Care-Based Care Coordination for Reducing Potentially Preventable Readmissions (pdf file)
   cahps.ahrq.gov/sites/default/files/wysiwyg/patient-safety/rev-reportaddendum.pdf
   March 01, 2021 - • Ensure the patient knows how to contact provider or primary care staff to schedule a followup … appointment. … Highlight in the schedule that this visit is a postdischarge followup. … any new diagnoses and highlight key pieces of information and next steps, such as labs and specialty appointments … After First Followup Visit • Focus on tasks that may remain, such as scheduling appointments and addressing

3. Strategies for Improving Patient Experience with Ambulatory Care: Open Access Scheduling for Routine and Urgent Appointments (pdf file)
   cahps.ahrq.gov/sites/default/files/wysiwyg/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/cahps-section-6a.pdf
   July 27, 2017 - appointments. … Simplify the appointment types and make them all roughly the same length. … Appointment times can also be specified as either short or long, where a long appointment is roughly … Once the practice is able to offer same-day appointments, assess its effectiveness by measuring appointment … appointments.

4. Primary Care Workflow Diagrams (pdf file)
   cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/quality-resources/tools/cap-toolkit/pc-workflowdiagrams.pdf
   January 01, 2018 - Urgency of appointment? … Front desk staff uses phone triage guidelines to schedule appointment. … Urgency of appointment? … Front desk staff uses phone triage guidelines to schedule appointment. … Front desk staff uses phone triage guidelines to schedule appointment.

5. Strategy 6A: Open Access Scheduling for Routine and Urgent Appointments | Agency for Healthcare Research and Quality
   cahps.ahrq.gov/cahps/quality-improvement/improvement-guide/6-strategies-for-improving/access/strategy6a-openaccess.html
   March 01, 2020 - Simplify the appointment types and make them all roughly the same length. … Appointment times can also be specified as either short or long, where a long appointment is roughly … appointment availability on a daily basis (e.g., third next available appointment). … appointments. … appointments.

6. TeamSTEPPS Limited English Proficiency Module: Learning Outcomes Assessment (pdf file)
   cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/handouts/leputcomesasst.pdf
   July 25, 2012 - Maria, age 20, is scheduling a knee surgery appointment for her mother, Rigoberta, a 54-year-old Guatemalan … When she schedules Rigoberta’s appointment, Carolyn should: a. … Schedule a Spanish-speaking interpreter for Rigoberta’s appointment c. … Ask Maria to come to the appointment with her mother so she can interpret 2 4.

7. Scientific Peer Review Meeting Schedules | Agency for Healthcare Research and Quality
   cahps.ahrq.gov/funding/process/study-section/prrvmtgs.html
   March 01, 2024 - Process Study Sections for Scientific Peer Review Scientific Peer Review Meeting Schedules … Post Award Grants Management Contracts Scientific Peer Review Meeting Schedules … Sign up: Grants Review Process Email updates Standing Study Section Scientific Review Meeting Schedules … Page originally created November 2010 Internet Citation: Scientific Peer Review Meeting Schedules

8. AHCP Template for Manual Creation: English-Speaking Patients (pdf file)
   cahps.ahrq.gov/sites/default/files/publications/files/ahcptemplen.pdf
   February 14, 2013 - Call Dr. __________________: (xxx) xxx-xxxx PCP PHOTO HERE 2 EACH DAY follow this schedule … [Insert Primary diagnosis] When are my appointments? … include:} TRY TO QUIT SMOKING: call [contact information] 7 Questions / Concerns For my appointment … AHCP Template for Manual Creation: English-Speaking Patients** Bring this Plan to ALL Appointments** … Discharge Date: [discharge date EACH DAY follow this schedule:MEDICINES Questions / Concerns For my appointment

9. 2023 National Healthcare Quality and Disparities Report Data Sources (pdf file)
   cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2023qdr-data-sources.pdf
   December 01, 2023 - Demographic Data Age, gender, race/ethnicity Years Collected Since 1992 Data Collection Schedule … Data Collection Schedule Annual Geographic Estimates National Notes Place of death is classified … Data Collection Schedule Annual Geographic Estimates National and state Notes Beginning with 1989 … Data Collection Schedule Annual Geographic Estimates National Notes Race and Hispanic origin are … Data Sources 2023 National Healthcare Quality and Disparities Report 69 Data Collection Schedule

10. 2022 National Healthcare Quality and Disparities Report Data Sources (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/research/findings/nhqrdr/2022qdr-datasources.pdf
    December 01, 2022 - Demographic Data State Years Collected Since 1998 Data Collection Schedule Annual Geographic … was resumed in 1989 Data Collection Schedule Annual Geographic Estimates National; U.S. … Data Collection Schedule Annually Geographic Estimates National; U.S. … Data Collection Schedule Annual Geographic Estimates National, regional, state, county, and city, … Data Collection Schedule Annually each July.

11. New Models of Primary Care Workforce and Financing - Case Example #7: Cherokee Health Systems (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/workforce-financing/case_example_7.pdf
    October 01, 2016 - Now providers begin by experiencing a telehealth appointment with Dr. … To mitigate the problem of no shows and avoid recall scheduling, they schedule appointments only 4 weeks … into the schedule for the busiest times. … care team, are co-located with primary care for easy just-in-time intervention, and have flexible schedules … that allow for a variety of appointment types

12. Learning Outcomes Assessment | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/teamstepps/lep/handouts/leputcomesasst.html
    December 01, 2012 - Correct, Undo, Study Concerned, Uncomfortable, Safety Maria, age 20, is scheduling a knee surgery appointment … When she schedules Rigoberta's appointment, Carolyn should: Make sure Betty is scheduled to do Rigoberta's … intake assessment Schedule a Spanish-speaking interpreter for Rigoberta's appointment Ask Maria … her mother speaks best, and arrange for an interpreter of that language Ask Maria to come to the appointment

13. Strategy 4: IDEA Discharge Planning (Tool 1) (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.docx
    January 01, 2010 - Make followup appointments. Offer to make followup appointments for the patient. … Schedule discharge planning meeting with the patient, family, and hospital staff. … Offer to make followup appointments. … Who: Staff who scheduled appointment. … followup appointments with providers.

14. Strategy 4: IDEA Discharge Planning (Tool 1) (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/engagingfamilies/strategy4/Strat4_Tool_1_IDEAL_chklst_508.pdf
    January 01, 2010 - Make followup appointments. Offer to make followup appointments for the patient. …  Schedule discharge planning meeting with the patient, family, and hospital staff. …  Offer to make followup appointments. … Ask if the patient has a preferred day or time and if the patient can get to the appointment. … Who: Staff who scheduled appointment.

15. Follow Up with Patients: Tool 6 | Agency for Healthcare Research and Quality
    cahps.ahrq.gov/health-literacy/improve/precautions/tool6.html
    February 01, 2024 - Easy-to-Understand Materials: Tool 11 Permission To Bill Insurance Release of Medical Information Appointment … Nurse Health Educator Medical Assistant Schedule appointments. Check on referrals. … Postal mail can be used to share information, such as normal lab results and appointment reminders. … With missed appointments. Recently discharged from the hospital. … Identify an appropriate schedule for followup.

16. Tool 9: Transitional Care Planning (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool9_trans_care.docx
    July 28, 2016 - Difficulty with transportation to medical care · Work/family responsibilities that pose barrier to appointments … Steps · Ensure all patients have a primary care provider or temporary provider (“bridge” clinic) · Schedule … followup with primary care provider · Schedule followup with relevant specialists · Schedule followup

17. RED Discharge Preparation Workbook (pdf file)
    cahps.ahrq.gov/sites/default/files/publications/files/dischargeprep.pdf
    February 14, 2013 - Followup Appointments PCP Appointment ____ Patient has PCP? … Team appt. requests: _________________________________________________________________ Additional Appointments … , Tests, or Lab Work to be done POSTDISCHARGE ****Attach Additional Appointment Sheet if Needed** … Ph: Fax: Provider Location (Address, floor) How patient will get to appointment … Followup Appointments 3. Medicine 4. Pharmacy 5. Diet 6. Substance use 7.

18. Diagnostic Safety Resource List (pdf file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/sops/surveys/medical-office/diagnostic-safety-resources.pdf
    May 01, 2023 - Scheduling Complexity http://www.ihi.org/resources/Pages/Changes/ReduceSchedulingComplexity.aspx Complex schedules … because each appointment type and time creates its own differential delay and queue. … the schedule. … assigning patients to different times or types of appointments will improve access in the practice. … Therefore, having many appointment types actually increases total delay in the system because each appointment

19. TeamSTEPPS® in Primary Care and Outpatient Settings
    cahps.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2014-materials/teamstepps-monthly-webinar-nov2014.pptx
    January 01, 2014 - and take the burden away from the provider providing task assistance (MS) This person would also schedule … the colposcopy appointment (C ) The triage team would then check back (C) to see if the patient came … was completed MA tasking the provider to verify result Provider tasking colpo team to counsel and schedule … scheduled for colposcopy within 2.5 months of their Pap smear Patients are satisfied with obtaining an appointment … The surgery scheduler called the unit clerk (1 of 3) to schedule the procedure.

20. Tool 11: Community Resource Guide (doc file)
    cahps.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/medicaidreadmitguide/mcaidread_tool11_comm_resource.docx
    September 12, 2016 - PostDischarge and/or Care Management Services [Community Health Center] [Point person] [XXX] [Will schedule … Transitional Care Codes for applicable patients] [Visiting House Call Service] [Point person] [XXX] [Can schedule … Center] [Point person] [XXX] [Call on admission with any questions; call for warm handoff; will schedule … Eligibility: Must have an appointment, show proof of Readmissions County residency, proof of income and … Services: Buses travel a predetermined route and schedule Mon-Fri from several designated stops that