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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module10/exmeasure.pdf
March 20, 2014 - TeamSTEPPS 2.0 Evaluating TeamSTEPPS Worksheet – D-10-25
Measurement
Evaluating TeamSTEPPS Worksheet
SCENARIO … INSTRUCTIONS
Break into small groups and use the scenario above to identify (1) one or two measures
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/handouts/evaluating.pdf
December 09, 2015 - Evaluating
TeamSTEPPS Exercise TeamSTEPPS®
Evaluating TeamSTEPPS for Office-Based Care Worksheet
SCENARIO … INSTRUCTIONS
Break into small groups and use the scenario above to identify (1) one or two measures
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/teach/two-day.html
February 01, 2024 - Share the scenario on this slide and ask class members to respond to the three questions. … For Slide 17, “Advocacy and Assertion Scenario,” tell the trainees it’s time to apply their knowledge … of the three advocacy and assertion tools to the scenario described on the slide. … As an alternative to this scenario, you may want to discuss a situation in which a patient with limited … For Slide 21, “A DESC Scenario,” to help the class apply DESC, use the scenario on the slide or replace
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module4/office_lead-ig.html
September 01, 2015 - Discuss a common scenario in which the office team huddles to discuss new data or changes to the plan … Discussion:
Discuss the video and compare it to the first scenario in the first video. … Return to Contents
Front Office Scenario
Say:
Now let’s look at the following scenario and see … how leadership can be demonstrated in the nonclinical aspects of the care team:
Read the Scenario: … The outcome in this scenario is only one of many possible outcomes.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module4/4_ts_office_leading-ig.pptx
January 20, 2006 - Discuss a common scenario in which the office team huddles to discuss new data or changes to the plan … DISCUSSION:
Discuss the video and compare it to the first scenario in the first video. … Slide ‹#›
‹#›
TeamSTEPPS | Office-Based Care
Leading Teams
12
FRONT OFFICE SCENARIO
SAY:
Now let … of the care team:
READ THE SCENARIO:
Jack, an older man who just had cataract surgery, cannot drive … The outcome in this scenario is only one of many possible outcomes.
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www.qualitymeasures.ahrq.gov/teamstepps-program/curriculum/mutual/tools/index.html
June 01, 2023 - www.youtube-nocookie.com/embed/sKqo5qi2qVY
Mutual Support in Office-Based Care (4:10)
Reflect on the video scenario … Is there another mutual support strategy that might have worked in this scenario? … Consider the scenario below:
Your clinic has a rule that patients will still be seen if they arrive … How did this scenario illustrate the need to provide support to both patients and other staff members
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/scenarios/contents.html
March 01, 2014 - Return to Contents
Specialty Scenario Matrix
Team-
STEPPS
Skill
Department and Corresponding
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/warm-handoff-slides-final508.pdf
April 12, 2018 - Scenario 1
• Handoff from MA to clinician
• Mr. … Scenario 2
• Handoff from MA to clinician
• Mrs. … Scenario 3
• Handoff from MA to lab
technician
• Mr. … Scenario 1
Scenario 2
Scenario 3
How will we evaluate it?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module3.pptx
January 01, 2008 - Take a moment to write down your thoughts on your worksheet.
17
Front Office Scenario
For some unknown … Please continue to the next slide to discuss this scenario
Module 3: Communication
‹#›
Now let's … Please continue to the next slide to discuss this scenario.
18
Discussion: Front Office Scenario
Reflecting … on what took place in the scenario, did you pick up the use of SBAR? … , did anyone pick up the use of SBAR in this scenario?
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/officebasedcare/module3/3_ts_office_comm.pptx
December 01, 2005 - of the Video
Now that you have watched the video, think about what went well in this version of the scenario … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
14
Front Office Scenario
For some … ®
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
Page ‹#›
Office-Based Care
15
Discussion: Front Office Scenario … Reflecting on what took place in the scenario, did you pick up the use of SBAR?
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www.qualitymeasures.ahrq.gov/hai/quality/tools/cauti-ltc/modules/implementation/education-bundles/strategies-slides.html
March 01, 2017 - Slide 9: Resident Scenario #1 4
A physical therapy aide (PTA) is working with Mr. … Slide 12: Resident Scenario #1 With the Use of CUS 4
Image from Team Formation Success Video, showing … Slide 14: Resident Scenario #2
Mary, a nursing assistant, asks her colleague, Jessica, to help her … Peck while Mary is washing her hands
Slide 15: Resident Scenario #2 With the Use of CUS 3
CUS Words … Slide 18: Resident Scenario #3 5
Image from Team Formation Success Video showing two medical providers
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module5.pptx
January 01, 1995 - 5: Situation Monitoring
‹#›
8
Situation Monitoring Exercise
How does that video compare to the scenario … record your thoughts
Module 5: Situation Monitoring
‹#›
How does that video compare to the video scenario … Make notes of your thoughts to discuss with your team.
9
Front Office Scenario
Consider this scenario … Workbook to record your thoughts
Module 5: Situation Monitoring
‹#›
Now let’s look at the following scenario … Record any thoughts you may have on this scenario on the corresponding page of your workbook.
10
Tools
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www.qualitymeasures.ahrq.gov/teamstepps/officebasedcare/module3/office_comm-ig.html
September 01, 2015 - Check-Back Technique Example Communication Video Communication Video Communication Exercise Front Office Scenario … Front Office Scenario Barriers - Tools - Outcomes
Introduction
Say: Communication is the first … Return to Contents
Front Office Scenario
Say: Now let's look at the following scenario and see … how communication can be demonstrated in the nonclinical aspects of the primary care team:
Read The Scenario … Return to Contents
Front Office Scenario
Say: Did anyone pick up on the use of SBAR in this scenario
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www.qualitymeasures.ahrq.gov/teamstepps/instructor/fundamentals/module7/exsummary.html
March 01, 2014 - Read the scenario below. … Present your scenario.
A facilitated debrief will wrap up the exercise. … Scenario
It is flu season in the Pediatric Inpatient Ward, and the number of admissions is high because
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/webinars/2013-materials/teamstepps-monthly-webinar-july2013.pptx
January 01, 2013 - TeamSTEPPS
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
Managing Simulations
OB example: What if the scenario … Enhance
TeamSTEPPS
TEAMSTEPPS 05.2
Mod 1 05.2 Page ‹#›
TeamSTEPPS
TeamSTEPPS Master Training
The Scenario … The Scenario: Two nurses are helping a “new resident” put in a central line.
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/medicinelist-training-final508.pdf
April 03, 2018 - Create a Safe Medicine List Together: How To Use the Training Toolkit
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Create a Safe Medicine
List Together
How To Use the Training Toolkit
What is the Create a Safe Medicine List Together strategy?
The Create a Safe …
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-training-final508.pdf
April 03, 2018 - Teach-Back: How To Use the Training Toolkit
The Guide to Improving Patient Safety in Primary Care
Settings by Engaging Patients and Families
Teach-Back
How To Use the Training Toolkit
What is the teach-back strategy?
Teach-back is an evidence-based health literacy intervention that promotes:
� Patient engagement…
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/professionals/quality-patient-safety/patient-family-engagement/pfeprimarycare/teach-back-slides-final508.pdf
April 11, 2018 - Scenario 1
• Mr. … Scenario 2
• Mr. … Scenario 3
• Ms. … Scenario 1
Scenario 2
Scenario 3
How will we evaluate it?
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www.qualitymeasures.ahrq.gov/patient-safety/settings/labor-delivery/perinatal-care-2/index.html
July 01, 2023 - As the patient’s care team recognizes and responds to the clinical demands of each case, the scenario … Each case has been compiled into a master scenario that follows the entire patient journey and illustrates … the use of each teamwork tool or strategy at least once throughout the scenario. … Conceptual explanation of the tools is followed with a segment from the clinical case scenario that demonstrates
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www.qualitymeasures.ahrq.gov/sites/default/files/wysiwyg/teamstepps/officebasedcare/ts-obc-online-module4.pptx
March 07, 2019 - Module 4: Leading Teams
‹#›
14
Reflect & Apply to Your Office
How does that video compare to the scenario … number in your workbook to make notes of your thoughts to discuss with your team.
15
Front Office Scenario … Consider this scenario:
Jack, an elderly man who just had cataract surgery and is not able to drive … The outcome in this scenario is only one of many possible outcomes. … As you can see from this scenario, the strategies taught in TeamSTEPPS apply to everyone within the office