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pcmh.ahrq.gov/patient-safety/settings/ambulatory/reduce-readmissions.html
December 01, 2023 - setting, AHRQ funded a contract to address an important and unfulfilled need by focusing on enhancing the role … The research resulted in the development of key principles for a conceptual framework on the role of … Potentially Preventable Readmissions: Conceptual Framework To Rethink the Role of Primary Care: Final
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pcmh.ahrq.gov/hai/cusp/modules/patient-family-engagement/notes.html
September 01, 2013 - Identify Defects Through Sensemaking
Implement Teamwork and Communication
Apply CUSP
Role … Patients may not understand the roles of different staff on their care team. … , and
Introduce new people in the room by name and role and explain what they will do. … The tools in this module will help clarify the roles and responsibilities of advisors as part of the … Know Your Health Care Team
This tool provides patients and family members with an overview of the roles
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pcmh.ahrq.gov/sites/default/files/wysiwyg/teamstepps-program/curriculum/teamstepps-module-3-slides.pptx
February 28, 2022 - to more effective communication
Enable backup behaviors
Help ensure understanding of each other’s roles
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module9/coachscenarios.html
March 01, 2014 - As a team member , assume an interactive role by questioning and sharing information. … As a team member , assume an interactive role by questioning and sharing information. … As a team member , assume an interactive role by questioning and sharing information. … As a team member , assume an interactive role by questioning and sharing information. … As a team member , assume an interactive role by questioning and sharing information.
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module5/slsitmonitor.html
July 01, 2018 - Help ensure understanding of each other's roles and how they interplay. … and Followup With Coworkers
Distraction
Fatigue
Workload
Misinterpretation of Cues
Lack of Role
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pcmh.ahrq.gov/sites/default/files/wysiwyg/cahps/news-and-events/podcasts/Human_Resources_Transcript_2011_02_01.pdf
January 01, 2011 - 20 years in roles
such as VP of Human Resources and Associate VP of Organization and Staff Development … I have been a longtime advocate for the key roles HR plays in
advancing quality improvement. … So being a role model of quality improvement in action
throughout HR. … Now I’m
talking about HR’s role in creating organizational culture. … Typically HR plays a critical role if not a leadership role in providing the non-clinical
training throughout
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/hospital/audio-script-healthcare-professionals-training.pdf
January 18, 2017 - A patient’s family and friends often play an important role in the decisionmaking process, but in
most … patient as an expert about himself or herself is to ask specific
questions related to the patient’s role … consent process, it is
important for each team member to have a clear understanding of his or her role … and the roles of
other care team members. … Slide 51/Understanding Team Roles
Every team member has a responsibility for safety.
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pcmh.ahrq.gov/sites/default/files/attachments/pcpf-module-21-leadership.pdf
September 01, 2015 - Role-play. … role
of practice leader … What are the issues with values, norms, competencies, and changing roles and
perspectives? … Will I have any other support (time freed up from my other roles,
secretarial help)? … This role requires a, b, and c.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/cusptoolkit/modules/apply/facapplycusp.docx
September 04, 2012 - effective CUSP teams and the barriers to team performance as identified in TeamSTEPPS, and
· Describe the roles … recruiting the senior executive,
· Describe the responsibilities of the senior executive,
· Explain the role … Slide 17
SAY:
Just as it is critical to detail the role and responsibilities of the senior executive … Executives and frontline providers serve different roles within the hospital. … opportunity to gain a greater understanding of the project and cultivate a sense of the executive’s integral role
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pcmh.ahrq.gov/ncepcr/care/coordination.html
August 01, 2018 - The Roles of Patient-Centered Medical Homes and Accountable Care Organizations in Coordinating Patient
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pcmh.ahrq.gov/teamstepps/lep/traintrainers/lepslstafftrain.html
July 01, 2018 - Designate team roles and responsibilities.
Establish climate (psychological safety) and goals.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/systems/primary-care/tpc/small-conf_impact_final_report.docx
January 01, 2011 - regarding the levels of functionality appropriate for a primary care extension system and the appropriate roles … funding options, HIT/HIE, strategies for engaging large health systems, AHEC and Cooperative Extension roles … detailing; 4) practice facilitation; 5) learning collaboratives; and 6) learning communities, and potential roles … collaborator
Cooperative Extension
Collaborator
Model
Area Health Education Centers
Major role
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/igcoaching.pdf
February 22, 2014 - The Role of a
TeamSTEPPS Coach
10 - 15 10 mins
4. … ROLE MODELING BEHAVIOR
SAY:
Effective coaches must role model the behavior they intend to … Within your group, read the first scenario and assume your
designated roles of coach and team member … You’ll then rotate roles
and use a new scenario. … DO:
• Help keep time to ensure that each participant has an
opportunity to play multiple roles
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pcmh.ahrq.gov/teamstepps/instructor/fundamentals/module9/slcoaching.html
March 01, 2014 - Slide 7: The Role of a TeamSTEPPS Coach Slide 8: The Coach as a Role Model Slide 9: Coaches Provide Feedback … Describe the role of a TeamSTEPPS coach.
List competencies of an effective coach. … Return to Contents
Slide 7: The Role of a TeamSTEPPS Coach
Role model behavior. … Return to Contents
Slide 8: The Coach as a Role Model
Demonstrates effective use of teamwork … Explain the role and responsibilities of coaches.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/shareddecisionmaking/success-stories/share_approach_success_story5_anthem-patel.pdf
May 01, 2016 - included storytelling, providing real-life examples,
incorporating video elements, and facilitating role-playing … Patel provided
participants with various roles to work through certain scenarios using shared-decisionmaking … Participants seemed to particularly like the role-
playing activities. … If participants appear reluctant to engage in role-playing exercises,
or the training is too large to … do role playing effectively, videos are great alternative tools.
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pcmh.ahrq.gov/chsp/about-chsp/index.html
May 01, 2021 - Evaluate the role of PCOR in health system performance. … health systems, the influence of external environments on high performance and PCOR adoption, and the role … Role of incentives, Health Information Technology, and Organizational Integration Within Systems
RAND … Explore the role of incentives, use of health IT, organizational integration, and strategies used by
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/instructor/fundamentals/module9/coachscenarios.pdf
March 20, 2014 - As a team member, assume an interactive role by questioning and sharing information. … As a team member, assume an interactive role by questioning and sharing information. … As a team member, assume an interactive role by questioning and sharing information. … As a team member, assume an interactive role by questioning and sharing information. … As a team member, assume an interactive role by questioning and sharing information.
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pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pdf
January 01, 2011 - traditions, such as minimizing
reports of pain, deferring to authority figures, and
adhering to gender roles … beliefs and traditions, such as minimizing reports of pain, deference to authority figures, and gender roles … systems to monitor
quality of care
Include these data fields in patient safety systems to
track the role
-
pcmh.ahrq.gov/sites/default/files/wysiwyg/professionals/education/curriculum-tools/teamstepps/lep/hospitalguide/lephospitalguide.pptx
January 01, 2011 - traditions, such as minimizing reports of pain, deferring to authority figures, and adhering to gender roles … beliefs and traditions, such as minimizing reports of pain, deference to authority figures, and gender roles … systems to monitor quality of care
Include these data fields in patient safety systems to track the role
-
pcmh.ahrq.gov/patient-safety/settings/hospital/red/toolkit/index.html
April 01, 2023 - Tool 3: How To Deliver the Re-Engineered Discharge at Your Hospital
Purpose of This Tool
Role … 4: How To Deliver the Re-Engineered Discharge to Diverse Populations
Purpose of This Tool
Role … by Phone and Video
Handling Patient Refusal of Language Assistance
Understanding the Role … Script (Patient Version)
Postdischarge Followup Phone Call Documentation Form
Phone Call Role … Patient Outcome Survey (phone version)
References
Tool 7: Understanding and Enhancing the Role